The Joke’s on You: Three reasons why student media outlets should never, ever publish April Fools’ editions (or similar pranks)

I built this about 15 years ago for the cover of a student media helpers guide for a high school news conference. Other than a few language tweaks, I don’t think much has changed…

 

THE LEAD: Humor is a personal, acquired taste that is hard to tap into on a broad scale, something the students at UNC’s Daily Tarheel learned the hard way this month:

On April Fools’ Day, the paper published a series of satirical articles, including one with a subheadline that said the paper had rebranded as The Daily Woke Heel. Others read “UNC brings back DEI—for whites,” and “A new way forward for the Dean Dome: a two-stadium solution.” Another, published on the website, said “Satire: Trump orders ALE in Chapel Hill to be replaced with ICE agents.”

The jokes did not go over well with some students, and the paper’s editor in chief immediately issued an apology. She wrote that the paper heard students’ “critiques and outrage.” She added, the paper’s “insensitive decisions and oversights” were “made by a newsroom and leadership team that undoubtedly exist in positions of power and privilege on this campus.”

JOKE’S ON YOU: Every April Fools’ Day, I thank the Lord I’m no longer a student newspaper adviser. When I was one, I found myself begging, pleading, cajoling and griping in hopes of keeping the students from making a colossal error in judgement by thinking they were funny.

To be fair, it wasn’t always just the April Fools’ Edition that led to problems and UNC is not alone in the “Oh… So, THAT happened” moments of dumbassery that have advisers going gray and bald before our time and strongly reconsidering truck-driving school.

One year, we did a bracket for “Bar-ch Madness,” in which we listed off the top 16 best places to get hammered around campus. The chancellor wasn’t pleased at our idea of promoting problematic drinking, but he was even less enthusiastic about us including one of the freshman dorms as a “dark horse” candidate.

Year-end issues are also a major concern, as students are usually either burnt to a crisp or at that punch-drunk level of euphoria that comes with nearing the end of the year. In one case, the student newspaper at the University of Utah reminded us that using drop-caps in design isn’t always just an aesthetic choice:

If you noticed the “more” in the headline and wondered if the other staffers’ columns had a more dignified and direct approach… well… not quite…

I could spend days showcasing stuff like this but as the opening graphic seeks to demonstrate, but that would be hypocritical at best. It isn’t like we were so great back in “my day” and now “these damned kids” are somehow sullying the greatness that was present back when typewriters clicked in newsrooms and everyone wore their Sunday best to cover the news.

(One piece I cannot find from “my day” ran here at Oshkosh, in which the staff photoshopped the chancellor’s head onto the famous Demi Moore pregnancy photo. He was not amused, I’m told.)

Instead, here are three reasons that might help prevent the next disaster, which is already on the clock, if that graphic is right:

YOU ARE NOT THAT FUNNY: Humor is one of the greatest talents in the world, in that to make someone laugh can be among the most amazing feelings we have as humans. Someone once explained that if you can tap into something funny, you force people to have an involuntary response to it that creates true joy within them.

Taking that talent and honing it takes years, and even then, it requires a deft touch and a lot of failure. When Richard Pryor died, his family found thousands of reels of tape in his home that provided a timeline of his efforts work-shopping his act.

He’d be at one club one night, trying to see if this bit would land or if tweaking this accent would improve the audience reaction. It took him days, weeks, months and sometimes years to tweak and improve little things that led to those epic, uproarious moments on stage.

If a guy with that level of talent and skill had to work that hard for that long to make even half of his stuff work, what are the chances that a group of college students, trying this on the fly is going to pull it off on the first pass?

As much as I have laughed in newsrooms over the years for a variety of reasons, I can assure you, nobody I’ve met is good enough to pull off humor on a mass-media scale like this. Trying it publicly is going to lead to more harm than good.

 

HUMOR IS A PERSONAL TASTE: If you don’t believe me, listen to the following comedians:

  • Richard Pryor
  • Taylor Tomlinson
  • Sam Kinison
  • Ali Wong
  • Jeff Foxworthy
  • Nikki Glazer

At least one of them will probably make you laugh and at least one of them will likely offend the hell out of you. Some of them are throwing out bits that you can completely relate to while others are likely not landing a single joke for you. Some feel too tame while others are dropping more F-bombs and slurs than a drunk Boston sports fan after watching an ESPN Hot Take show that gives the Patriots no shot at the playoffs this year.

Newsroom humor, in particular, is a special kind of humor. It’s a mix of sarcasm, mortician’s humor, snark and insult comedy. It’s also full of inside jokes and other things that make people still laugh 20 years after they’ve graduated. I’ve seen newsrooms post weird things on the walls, engage in meme-battles and develop quote books as survival-level defense mechanisms.

(To this day, I’m still somewhat scarred by the humor fight that happened at Ball State between my features desk and my design desk. It started when someone in design left a presentation for a class open, and someone on features stuck some weird images into the design kid’s PowerPoint.

The design kid then stuck a photo of a morbidly obese female adult film actress on the side of the monitor at the features desk. The features kid then responded by essentially iron-gluing an inappropriate image to the side of the design computer, something nobody noticed until the head of the Indianapolis Star came down with my boss for a tour of the newsroom.

The guy paused while visiting the design pod and then asked no one in particular, “Hey… Is that monkey blowing itself?”)

The point is, humor is in the eye of the beholder and few people outside of newsrooms really are beholding what we behold in there. If you want to amuse yourself, turn the place into your own little den of wiener jokes, dank memes and memorable quotes. Just keep it out of the paper (and the public eye in general).

 

YOU NEED TO TREASURE YOUR CREDIBILITY: Student journalists take on all the risks associated with journalism at any level. They can be attacked, threatened or arrested, and many already have been subjected to these measures.

They can be sued for any one of a dozen reasons, including libel and invasion of privacy. They also suffer the same insults and mistreatment all journalists receive for merely doing their job.

The one thing that makes it suck so much more is that they are often treated as second-class citizens in the field, even by those folks who should know better. I’ve heard of numerous examples of student journalists being told by professors and even professional media operatives that they’re “just playing journalist.”

Like they broke out a “Fisher Price ‘My First Reporter'” kit and asked Nana for an interview about her chocolate-chip cookies or something.

As student journalists, you have to fight so much harder to be taken seriously. You have to defend your work more vigorously than “professional” journalists when you break stories that upset people.

You also have those same “professionals” trying to swipe your stories, bogart your sources or otherwise treat you like some sort of minor-league baseball affiliate that they can raid when the “big team” needs something.

You earn your credibility a grain of sand at a time, knowing that any mistake can wash the whole sandcastle away and force you to start over. It’s so damned important, as it truly is the coin of the realm.

Doing “humor” like the things we showcased here is like dousing your reputation with gasoline and lighting a match, just to watch it burn.

And you’re not just burning down your own house, you’re making it impossible for the next generation to live there or even build on the ashes. Sources (particularly professors) have long memories.

Don’t give them a reason to think poorly of you if you can help it.

 

How to write the best obituary possible (A Throwback Post)

My reporting class today took a look at obituary writing, and I knew I wanted them to write something about the experience. Rather than having them write either a mock obit on a fake person or (perhaps more awkwardly) writing their own obituary, I asked them to simply tell me what they learned that they felt would be most important to remember when they eventually had to write an obituary.

Here were some of the more interesting ones:

“You have to be able to balance fact-based reporting with some of the aspects of a feature. Being accurate to the public record while being respectful of the memories that are being shared by the deceased’s loved ones can be tricky to do, but it is essential to writing a proper obituary.”

 

“Being overly flowery with word choice is not going to improve a poorly researched story.”

 

“It’s not just about having the facts right and accurately describing someone’s life. It’s also about getting the right vibes and the human elements of why that person matters and the impact they had.”

 

“I learned that when writing you want to focus on the life of the individual more than the death. This is important because you are not writing obituaries like a true crime story, but rather as a way for people to potentially connect to the fact that they knew this person, and also as a way for people close to the deceased individual to grieve in a manner that allows them joy.”

 

“I think it is important to understand and recognize when writing obituaries because it serves as a reminder to the journalist each time they are tasked with writing one, and don’t forget their human side when honing into their journalist side.”

 

With that in mind, here’s a throwback post that talks about the bigger issues in writing obits that we covered in the class today. Hope it helps.

Obituary Writing: Telling truths, not tales, in a reverent recounting of a life

In a discussion among student media advisers, one person noted that obituaries are probably the second-hardest things journalists have to do frequently. (The hardest? Interviewing family members about dead kids.) When a person dies, media outlets often serve as both town criers and official record keepers. They tell us who this person was, what made him or her important and what kind of life this person led. This is a difficult proposition, especially given that people have many facets and the public face of an individual isn’t always how those who knew the person best see him or her. Couple these concerns with the shock and grief the person’s loved ones and friends have experienced in the wake of the death and this has all the makings of a rough journalistic experience.

The New York Times experienced this earlier in the week when it published an obituary on Thomas Monson, the president of the Mormon Church. The Times produced a news obituary that focused on multiple facets of Monson and his affect on the church. This included references to his work to expand the reach and the population of its missionary forces as well as his unwillingness to ordain women and acknowledge same-sex marriages. The obituary drew criticism from many inside the church, leading the obituary editor to defend the choices the paper made in how it covered Monson. (For a sense of comparison, here is the official obituary/notification of death that the church itself wrote for Monson.)

You will likely find yourself writing an obituary at some point in time if you go into a news-related field.  Some of my favorite stories have been obituaries, including one I did on a professor who was stricken by polio shortly after he was married in the 1950s. I interviewed his wife, who was so generous with her recollections that I was really upset when we had to cut the hell out of the piece to make it fit the space we had for it. Still, she loved it and sent me a card thanking me for my time.

Some of my most painful stories have also been obituaries. The one that comes to mind is one I wrote about a 4-year-old boy who died of complications from AIDS. His mother, his father and one of his siblings also had AIDS at a time in which the illness brought you an almost immediate death sentence and status as a societal pariah. I spoke to the mother on the phone multiple times that night, including once around my deadline when she called me sobbing. Word about the 4-year-old’s death had become public knowledge and thus she was told that her older son, who did not have AIDS, would not be allowed to return to his daycare school. Other things, including some really bad choices by my editor, made for a truly horrific overall situation in which the woman called me up after the piece I co-wrote ran and told me what a miserable human being I was. She told me the boy’s father was so distraught by what we published that he would not leave the house to mourn his own son and that she held me responsible for that. Like I said, these things can be painful.

No matter the situation, there are some things you need to keep in mind when you are writing obituaries:

  • Don’t dodge the tough stuff: Your job as a journalist is to provide an objective, fair and balanced recounting of a person’s life. The Times’ editor makes a good point in noting that the paper’s job is to recount the person’s life, not to pay tribute or to serve as a eulogist. This means that you have to tell the story, however pleasant or unpleasant that might be. One of my favorite moments of honesty came from hockey legend Gordie Howe who was recalling the tight-fisted, cheap-as-heck former owner of the Detroit Red Wings:

    “I was a pallbearer for Jack,” says Howe. “We were all in the limousine, on the way to the cemetery, and everyone was saying something nice, toasting him. Then finally one of the pallbearers said, `I played for him, and he was a miserable sonofabitch. Now he’s … a dead, miserable sonofabitch.’”

    It’s not your fault if the person got arrested for something or treated people poorly. If these things are in the public record and they are a large part of how someone was known, you can’t just dodge them because you feel weird. Check out the Times’ obituary on Richard Nixon and you’ll notice that Watergate makes the headline and the lead. As much as that was likely unpleasant for the people who were closest to Nixon, it was a central point of his life and needed to be discussed. In short, don’t smooth off the rough edges because you are worried about how other people might feel. Tell the truth and let the chips fall where they may.

 

  • Avoid euphemisms: This goes back to the first point about being a journalist. You don’t want to soften the language or use euphemisms. People don’t “pass on” or “expire.” NFL quarterbacks pass and magazine subscriptions expire. People die. Also, unless you can prove it, don’t tell your readers that the person is “among the angels” or “resting in the arms of Jesus.” (Both of these euphemisms ended up in obituaries I edited at one point or another. They obviously didn’t make it to publication.) Say what you know for sure: The person died.

 

  • Double down on accuracy efforts: People who are reading obituaries about loved ones and friends are already on edge, so the last thing you want to do is tick them off by screwing up an obituary. I don’t know if this was just a matter of newspaper lore or if it was a real thing, but I was told more than once at a paper where I worked that there were only two things that would get us to “stop the presses:” 1) we printed the wrong lottery numbers and 2) we screwed up an obituary.
    True or not, the point was clear to me: Don’t screw up an obituary.
    Go back through your piece before you put it out for public consumption and check proper nouns for spelling and accuracy. Do the math yourself when it comes to the age (date of birth subtracted from date of death) and review each fact you possess to make sure you are sure about each one. If you need to make an extra call or something to verify information, do it. It’s better to be slightly annoying than wrong.

 

  • Accuracy cuts both ways: As much as you need to be accurate for the sake of the family, you also need to be accurate for the sake of the public record. This means verifying key information in the obituary before publishing it. The person who died might told family and friends about winning a medal during World War II or graduating at the top of her class at Harvard Law School. These could be accurate pieces of information or they could be tall tales meant to impress people. Before you publish things that could be factually inaccurate, you need to be sure you feel confident in your sourcing.
    Common sense dictates that you shouldn’t be shaking the family down for evidence on certain things (“OK, you say she liked to knit. Now, how do we KNOW she REALLY liked knitting? Do you have some sort of support for that?”) but you should try to verify fact-based elements with as many people as possible or check the information against publicly available information. Don’t get snowed by legends and myths. Publish only what you know for sure.

 

  • Don’t take things personally: Calling family, friends and colleagues of someone who just died can be really awkward and difficult for you as a reporter. Interviews with these people can be hard on them as well as hard on you. I found that when I did obituaries, I got one of three responses from people that I contacted:
    1. The source told me, “I’m sorry, but I really just can’t talk about this right now.” At that point, I apologized for intruding upon the person’s grief and left that person alone.
    2. The source is a fount of information and wanted to tell me EVERYTHING about the dead person. I found that for some of them, it was cathartic to share and eulogize and commemorate. It was like I was a new person in their circle of grief and they wanted to make sure I knew exactly why the person who died was someone worth knowing.
    3. The source was like a wounded animal and I made the mistake of sticking my hand where it didn’t belong. I have been called a vulture, a scumbag and other words I’ve been asked to avoid posting on this blog. One person even told me, “Your mother didn’t raise you right” because I had the audacity to make this phone call. I apologized profusely and once I hung up, I needed a couple minutes to shake it off. I knew it wasn’t my fault but it wasn’t easy either.

Your goal in an obituary is always to be respectful and decent while still retaining your journalistic sensibilities. It’s a fine line to walk, but if you do an obituary well, you will tell an interesting story about someone who had an impact on the world in some way. I like to think a story about this person who died should be good enough to make people wish they’d known that person while he or she was alive.

The Anchoring Bias, The Leak and The Scoop: Why First Is Often Considered Best

(I acknowledge that this phrase is trademarked to Ricky Bobby Inc.)

Since the beginning of competitive media, immediacy has been a core value for all practitioners. As much as it was about “leaking” information to a source to get your position out ahead of competitors or finding the “scoop” to make you and your outlet look great, bigger things are actually at stake in terms of credibility.

Anchoring bias is a psychological theory that states people will always compare all subsequent information they received to the first piece of information they see. In simplest terms, the first piece of information “anchors” one’s opinion of a topic to a point of view or a sense of reality, with everything else simply relating to that concept.

For example, Dad and I were doing a card show this weekend, where we sell sports stuff and generally enjoy just hanging out together. Like most weekends, people come to the table and offer to sell us some of their old cards or memorabilia. The problem we usually have is that the people have “done some research” (read: I checked eBay for the highest priced version of whatever it is I have) and then ask us to buy their stuff.

I can explain until I’m blue in the face that the price on eBay is an “asking” not a “someone paid this amount” price or that the 1951 Mickey Mantle online is in perfect condition while the one they have looks like it was run over by a lawn mower, but it never seems to matter. They are stuck on that price, which rarely leads to a fruitful negotiation. They then try the same thing with a dozen other dealers and are continually disappointed with the outcome.

Anchor bias has a strong hold on people’s minds, which is why being the first voice people hear is crucial in several fields. Let’s take a quick walk through them:

PUBLIC RELATIONS: Messaging is always crucial in public relations, and it’s usually vital to get that message out first. For starters, if news reporter are trying to tell a story and nobody is talking, they’ll listen to those folks who are. That gets you a foot in the door that waiting around won’t.

In crisis communication, good practitioners have adopted the 15-20-60-90 rule, which states that within 15 minutes of a crisis, the organization needs to acknowledge the situation and begin communicating. The faster you get out there, the more your voice will be considered the anchor.

KEY DANGER POINT: When you wait too long and someone else gets to set the agenda and establish the anchor position, you will end up not only playing from behind, but also look like you’re lying. If you are reacting to someone else’s statements, you’re caught in a crouch and you might not be able to convince people what really happened.

Here’s a great scene from the movie “School Ties,” in which one of the students at a prestigious boarding school has cheated, but the students are told they must determine who it was:

 

In stepping up to say that he saw David cheat, Dillon established the anchor point. After that, it becomes a debate. Had it gone the other way, the arguments that followed would have been much different. If you care to know how it all ends, you can watch it here.

Get out front so you can tell people your side of things while they’re still open to new ideas instead of being anchored to whatever they heard from someone more willing to step up and say their peace.

NEWS FOLKS: Being first has been the gold standard for news people since the concept of a scoop began. I can honestly tell you from experience, being first felt great (only when I was right, however, so accuracy remains a bellwether for what we do here.

Research has found that when people find a source of information that fulfills their informational needs, they’ll keep going back to that source as they build a habit of content consumption. If you can get to something important first, you can demonstrate your value to the readers and viewers. You can also outdo the competition by becoming their “go-to” source of information.

This is why you need to establish sources in the field that will trust you and seek you out as a vessel of content. If you can prove to enough people in enough places that what you do is good, fair and helpful, you’ll become that person who gets the text, email or phone call with the latest information. If you prove the opposite, you’ll be out in the cold.

KEY DANGER POINT (Part I): Being first is great, but even anchors can get pulled up when faced with a torrent of opposing forces. People are likely to believe you as the anchor, but you have to be RIGHT above all else. Otherwise, you might win the battle and lose the war, having them trust you until they literally can’t anymore on this one story and then deciding they need to find a better source going forward.

I’ve told people for years that I’d rather be slower and right than fast and wrong. Fast and right is obviously what we’re shooting for here, but in the end, if you don’t have the goods, don’t make a move.

KEY DANGER POINT (Part II): Keep an eye on how you approach your stories based on what information you got first or which source you interviewed first. If the anchor bias works for the audience in terms of the first piece of information being considered gospel, you are likely to find the same thing happening in your reporting.

For example, let’s say that a developer wants to build a set of apartments for lower-middle-class people in your town. A local environmental agency is opposed to it because the folks there say it will damage a fragile ecosystem in a nearby lake and will also contribute traffic and garbage to the area. A local politician is in favor of it because it will bring much needed homes to his district, along with a strong tax base to help keep the city coffers filled. A local activist is opposing the building, saying the politician and the builder are cutting backroom deals to make money for themselves, while screwing over renters and taxpayers.

When you reach out to contact these people, how much will you be relying on what the first person to respond has to say to you? If the activist gets back to you, will the story shift to one of public corruption? If the developer responds first, will it be about housing for people who usually get priced out of the market? What about the other two?

I can honestly say that there have been times when I contacted a couple sources for comment on a story and I trusted the person who got back to me last the least. In some cases, it even shifted my questions: “I just heard from Alderperson Smith that this is nothing but a financial scam meant to benefit you. What do you have to say in response?” (read: I think you’re a weasel, but I’ll let you try to weasel out of it if you think you can…)

Coming to a story with an open mind is always a good thing, but it can’t just stop at that starting point. It needs to continue throughout the reporting and writing process to give everyone a fair shake.

 

A plea for sportswriters on Opening Day: Avoid cliches and just tell me what happened (A throwback post)

Some of the cards from my 1968 Topps Game insert set. Picking through them, I built the best line up I could imagine. Hank Aaron is out of position at short, although he did come up through the Negro League and Minor Leagues at short before switching to the outfield. I can’t even begin to imagine what this line up would cost today…

With the start of the baseball season today, I dug around and found one of my earlier posts about sports journalism that I thought could use a repeat for Throwback Thursday. Between what I’m already seeing in sports stories for baseball and what my students were writing for “March Madness” leads, I’m pleading once again for sportswriters to write for the audience and not for themselves.

If they don’t, at least I’ll get a few fresh examples for the “bad leads” file that could power at least a dozen lectures at this point.

 


Writing sports leads that don’t suck: Avoid cliches. Rely on facts. Tell me what happened and why I care.

Newer sportswriters tend to go one of two ways when confronted with writing a lead:

  1. This was the most sensational, inspirational, celebrational, muppetational event in all of human history! The death and resurrection of Jesus Christ? Yeah, take a back seat to this 0-0 soccer game between the Northeast West South-Central State Barbers and the Our Lady of Perpetual Motion Twitchers!
  2. Fill in flat cliche here. That is all.

While we’ve talked about the problems with hyperbole and the need to rely on facts before, a) we haven’t talked about it much in sports and b) the bigger problem in sports tends to be the latter issue. Sports lend themselves to cliche more than any other area of journalism and they do nothing good but bury the actual lead.

Case in point (and a minor plug for our school): The UW-Oshkosh men’s basketball team earned its first trip to the NCAA Final Four. It had been more than 15 years since the Titans even made the Sweet 16. Here are some things to consider as “important” that took place on Saturday night:

  • The team made its first Final Four game in school history.
  • The underdog Titans defeated the No. 9 team in the country on its home court.
  • Ben Boots scored a career-high 36 points to help the team win.
  • One of the reason Boots scored so many is because senior guard Charlie Noone was tossed out/fouled out after catching a technical foul for his fifth foul of the game in the middle of the second half. Noone was a career 1,000-point scorer, a big deal at this level.
  • Down 6 points with 1:45 to go in the game, Boots hit two key threes to knot the score.
  • The game went into overtime, the second time this season a clash between these teams went into overtime. (The previous one was a double-OT game.)
  • Refs called 45 fouls, costing Augustana two of its key big men.

In short, there is no shortage of amazing things you could use for a lead. Here is what the local newspaper posted as its lead:

ROCK ISLAND, Ill. – History was made by the University of Wisconsin-Oshkosh men’s basketball team Saturday night.

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Three quick things here:

  1. The lead is a cliche and a bad one at that. History is ALWAYS made. You reading this blog post is technically making history.
  2. The lead is written in passive voice. The cliche of “Titans make history” wasn’t even active.
  3. HOW the Titans made history is probably something people would like to know in the lead. What did they do? Did the coach murder a referee after a bad call? Did the whole team lose its uniforms and play the game in clown costumes borrowed from the circus? Did the team steal basketball powers a la “Space Jam” to win a game? Did they lose by more points than any team ever? Good grief…

When it comes to writing a sports lead, here are three key things to remember:

  1. Rely on the facts and tell me what happened: You don’t have to sell me on something being amazing. Just tell me what happened that was factual and yet cool and let me figure it out for myself. If the authors had woven in any of the components listed in bullets above, they would have had a great lead.
  2. Don’t assume people will read beyond the lead: Deadwood in the lead is a death knell for a story. The second paragraph is better and the head and deck include key information. However, you can’t rely on other components of the story to save you when you write a lousy lead. It’s like telling the cop who pulled you over for speeding how everyone else was driving faster: It doesn’t make you any less guilty.
  3. Remember your audience: Write for your readers, as in people who probably didn’t attend the game. If you went home after watching that game and your roommate asked, “Hey, how was the game?” what would you tell your roommate? “We won! We’re in the Final Four!” Would you ever imagine walking into your apartment and announcing, “History was made!” in response to that question? Probably not.

The Popularity and Perils of the Police Blotter

The Oshkosh PD police blotter is not only a bit more pedestrian than many other departments, but it almost needs a Rosetta Stone to translate it…

THE LEAD: The Wyoming Tribune Eagle ended its publishing of the police blotter as news this month, noting that despite people’s interest in the material, the ethical and legal concerns were just too risky:

People love the police blotter, because it includes tiny nuggets of drama, intrigue and joy. For instance, in Gillette, Wyoming, cars get “cheesed,” meaning people will cover them with slices of American cheese. Who doesn’t love reading about a good cheesing?

But along with the weird and wacky things that show up in a police blotter are numerous inaccuracies that follow people for life.

“There’s a lot of problems with blotters in general,” Secrest told me. “An initial charge can change really easily. They can up the charge, they can lower it, they can dismiss it entirely. Things can get challenged pretty quickly. Also, people can be acquitted.”

COP TALK 101: For those uninitiated in crime news, the blotter is a list of all the incidents law enforcement officials within a department deal with in a day. It usually lists a mix of things, including the time of the incident, the name of the person involved, the place where the incident occurred, the date of birth of the person involved and any criminal charges associated with the situation.

The blotter only represents what the law enforcement officials are doing at the front end of a situation, not the resolution of the case or any changes made later that day (or week or month).

So, for example, let’s say I’m driving to the aluminum recycling place to turn in some beer cans when I hit an icy patch on the road and skid into the ditch. The cop sees beer cans all over my car, notices that I totaled my vehicle and wants to check me for drunk driving. However, I’m too woozy and messed up from the crash to do field sobriety and the ambulance takes me to the hospital, where instead of a breath test, they do a blood draw.

The officer might list Operating While Intoxicated as an expected charge, pending the results of the blood test. So, it goes into the the blotter as an OWI. However, it turns out I’m as sober as a judge, so the charges eventually get dismissed.

If all the paper is doing is publishing the blotter info and not really following up, that can lead to several problems, like one noted in Poynter’s story on the Wyoming situation:

Although the staff received some pushback when they announced the change, “now that it’s gone it doesn’t seem to be missed,” Secrest said. “Also, this week we had a man call us and tell us that his booking sheet incorrectly designated his charge as a felony and our publishing of that, prior to this policy, caused him to lose his job. We will be able to correct that once he provides the court document confirming the charge. But that was published about 10 days before this policy took place. It felt like a good reminder of why we did this.”

A CHECK OF THE INTEREST ELEMENTS: One of the things we always talk about is balancing people’s right to know something versus people’s right to be left alone. A key way we do this is looking at the FOCII elements (Fame, Oddity, Conflict, Immediacy and Impact) to figure out if we should be doing something or not.

The blanket publication of the blotter tends not to showcase any of these elements other than Immediacy, but as we note in the book, Immediacy always has to be tempered against accuracy. In short, fast and wrong is worse than slow and right.

That said, the Oddity element often shows up in the blotter, which means checking it for information still merits value. The Fame element can also come into play, as people who are well known often end up on the wrong side of the law.

Here are two examples I remember from working with the crime beat:

At UW Oshkosh, the Advance-Titan used to run blotter items under the heading of “Busted!” In looking at the revelations put forth by the Wyoming paper regarding accuracy, that probably wasn’t the best of titles.

In one case, Busted! featured a brief bit of news in which two students were caught having sex in the middle of the day behind the giant UW-OSHKOSH sign on the main drag of campus. When the officer began to write the students up for this tryst, the guy begged the cop not to do this, because he said he knew it would end up in Busted! and thus his girlfriend would find out about his “extra-curricular activities.”

At another place and time, we had a blotter item that really tickled our irony meter. A local radio personality who went by the moniker “The Altar Boy” got busted for OWI. He apparently also gave the cops a bit of a rough time in arguing with them over the bust, noting he was someone of great import.

The folks in Wyoming noted that in cases like these, obviously, the information would be covered, but done so in a more complete way. Meanwhile, minor incidents involving regular folks would not make the paper.

DISCUSSION TIME: Does your media outlet have a blotter section of some kind and how popular is it? What kinds of things do you think are fair game and what feels like a bridge too far? Also, how would you feel if the minor indiscretion you committed in college suddenly became something anyone could find on the first page of a Google search? A lot of student newsrooms have struggled with balancing this, so it’d make for an interesting classroom discussion.

When it comes to getting quotes, go buy flowers instead of buying flour

When it comes to quotes, consider the difference between how you buy flowers and how you buy flour. Also, imagine them sitting in a nice vase…

In media writing courses, we talk about quotes being the spice that zips up the story or the sparkly diamond that draws the attention of the reader. However, not all quotes actually do this, because simply slapping quotation marks around a pedestrian set of words doesn’t get the job done.

PR practitioners tend to write press releases that have at least one block quote in them, with some releases being nothing but one giant “statement from X Person” quote. News writers tend to build the bodies of their stories with at least a few paraphrase-quote pairings that are meant to give readers varying views of a topic and a wide array of people a chance to speak. In a lot of cases, those quotes are either relatively pointless or they offer little in the way of quality.

How is it that so many people are proud, happy and thrilled to be there in EVERY PRESS RELEASE, ALL OF THE TIME, even when the writer can craft the quote for the person being quoted? How is it that reporters who get to interview sources also manage to come back with such “meh” quotes from sources who really SHOULD be so proud, happy and thrilled that they can’t shut up about their subject?

Here are the reasons why:

People are afraid to do anything different, lest they offend someone: The phrase, “It is better to remain silent at the risk of being thought a fool, than to talk and remove all doubt of it,” is usually where most people want to be when the chips are down.

To that end, it’s a lot easier to do a bland, mediocre quote than to state something important with your name attached to it. Interview subjects with experience tend to lapse into cliches to avoid really upsetting people, while the press release quotes also tend to play to the middle of boring to avoid controversy.

 

Writers aren’t as creative as they need to be: One of the things that differentiates PR from news is the concept of quoting sources. If there’s one area where I’ve seen people have the MOST difficulty in making the shift, it’s here.

News requires you to go out, find someone and get something out of their mouth in a word-for-word format. PR in many cases allows for practitioners to write up something on behalf of the client and then just get a “sign off” on it.

Even though you CAN do this, it doesn’t always follow that you SHOULD, primarily for the reason we’re noting here: You don’t know enough about your source, the topic or the non-data stuff to really come up with that whiz-bang quote that will make the difference here.

The same thing can be true of news writers, who don’t put enough time into their research to ask questions that probe or engage the source. If you ask a generic question, you tend to get a generic answer.

 

Writers aren’t pushing for quality: I can’t tell you how many times I was told to “get a quote” for a story. It was basically like this scene from “The Paper” where Michael Keaton just wants “something:”

I say this as a fellow sinner who often was on the hook for getting a quote, any quote I could from any source, just so that we could say we quoted someone. However, it seems like “get a quote” is a general resting pulse for how we do business.

With those things in mind, here are a few ideas on how to get better stuff:

Don’t shop for flour. Shop for flowers: In the middle of pierogi season at our house, Amy often sends me out for supplies, the most common of which was flour. The direction was simple: “Go to the store and get a bag of flour.” I dutifully comply by driving to the closest place I could and grabbing a five or 10 pound bag off the shelf that resembled the bag she had just emptied.

When I got sent into the field as a journalist, I often felt that was how I was supposed to get quotes. It was like “Go to the store and get a bag of flour.” OK, if that’s all I’m doing, all I care about is going there, picking something off the shelf and coming home.

That’s part of the problem with quotes: You don’t just want something off the shelf.

Instead of shopping for flour, think about shopping for flowers for someone you love. Think about what it is that makes that bouquet special, beautiful and different for them. Think about how you want the reaction to be when they see it. Think about doing more than grabbing whatever is convenient.

 

Research better beforehand to ask better questions: As we’ve said here repeatedly, the key to everything good we do in journalism is in the preparation. The more work we do at the front end of the process, the better things will be at the back end of the process.

One of the reasons PR quotes are so “meh” is that practitioners don’t dig into the topic or the organization to find things that make it special. When all we have to work off of is a baseline understanding of the concept, which usually comes from a buzzword-laden mission statement, we’re operating in Generic-ville.

The benefit of doing the research before crafting that quote is to make it feel genuine and informed. In adding special touches based on detailed information you found, you not only have a better chance of making your source sound good, but you also have a much better chance of drawing a reporter’s attention.

In the case of reporters and practitioners who rely on interviewing, the research ahead of time can help you shape more pointed and engaging questions that will elicit stronger responses. When you ask that, “So what can you tell me about X?” question, the source will lapse into their “greatest hits album” answer, with all the generic info and cliches. If you can ask something that shows you’ve invested time and energy in the question, you’re likely to get that source to be more engaged.

 

Change the source’s perspective: Most of the time, the sources we interview either play to us as media practitioners or play to a perceived audience of peers. Those quotes tend to be more jargon laden or otherwise disengaged, and they usually don’t do much for an actual audience that will eventually read their quotes.

Put the source in a different state of mind, based on your full understanding of who you see as the readership. Try asking a question like, “So how would you explain this to a worker on the assembly line?” or “What would you say to a parent in the school district about X?” or even “Could you explain this to me like you are talking to a child?”

In shifting the perspective of the source in terms of understanding the audience, you can get them to shuffle the deck a bit and deal you a better hand. I’m a particular fan of the “child” quote when I’m talking to a source who is clearly exceptionally well-versed on their subject, to the point of assuming everyone else knows as much as they do.

I also like the idea of thinking about who else might be a source in my story to shape the questions. For example, if I’m talking to a product seller, I like to ask them to shift focus to being a product consumer. If they’re a superintendent, I like to get them to shift to think like a parent, a teacher, a custodian or a kid.

In getting them to move, they tend to get out of the rut where cliches live and give me something different.

How to harness self-interest in service of improving story structure (A Throwback Post)

One of the hardest things to get my students to do is to work in the inverted pyramid. I don’t think I’m alone in this, given a) most of the stories they’ve read over the years are chronological instead of driven by descending order of importance and b) most of them tend to write expansive term papers for other classes, in which the focus is predetermined and being lengthy is rewarded.

To get them better focused, I often leverage the concept of self-interest: “Instead of thinking about what you, the writer, wants to tell me, the reader, consider thinking about what you would want to know most if you were reading this and then write it in a way that would best meet those needs.”

Sometimes, like this week, we have to go even more basic than that, which brings me to this week’s throwback post about our fire brief exercise. It’s amazing how quickly their viewpoint shifts when I have them thinking about their home being on fire instead of writing about a fire that happened elsewhere. I hope this will help you help your students find focus as well.

 


The Self-Interest Gap: Learning how to care less about what you want to write and more about what the audience wants to know

Self-interest is perhaps the one commonality humans share these days and it can be summed up in a simple question: “What’s in it for me?”

When you are on the “receiver” end of the process, it’s something we understand very easily. We know almost instinctively what is of value to us and what we care about right away. That said, when we put on the “sender” hat, we tend to focus more on what we want to tell people, forgetting that those people have their own set of interests we should be focused on.

Case in point, I asked the students to write a brief based on a press release about a fire. Here are the opening lines of a few of those briefs:

  • Firefighters responded to an engulfed single-story house shortly after 6 p.m. Sunday…
  • Boone County Firefighters responded to a call of a Sturgeon house fire…
  • Sunday evening, Boone County Firefighters responded to a call at 6pm on an electrical house fire…
  • A structure fire occurred at 520 S. Ogden in Sturgeon on the evening of Sunday…
  • Boone County Firefighters responded to a home engulfed in black smoke…

What we learn essentially in these things is either:

  1. Firefighters responded to a fire.
  2. A fire occurred somewhere.

If you were on the “receiver” end of the information, how much of this stuff would you care about? Of course the firefighters responded to the fire. That’s what they do. Also, fires occur everywhere from giant farm fields to the burn barrel in my yard. However, as a “sender” we tend to ignore that until we are forced to switch perspectives.

In thinking about this issue, I posed a question to the students meant to tap into that idea of self-interest: “Let’s say you get home after class and your roommate says, ‘Hey, your mom was trying to reach you. There was a fire at your house…’ What would be the first thing you would want to know?

Answers came quickly and easily:

  1. Is everyone OK?
  2. How bad was the fire?
  3. What happened out there?

In this case, a good response might be:

“The fire destroyed the house, but nobody got hurt.”

That’s the core of a good lead, with a strong focus on what matters most (big ticket item) and what people cared about most (answer to the first two sentences). When it’s your mom or your house, you have specific interests that a good source of information will attend to. If you can take that perspective and play on the audience’s self-interest, you can have a much sharper focus when it comes to telling the story directly and clearly.

You can call ‘This is How a Child Dies of Measles’ an act of ‘creative non-fiction,’ but where I’m from, we call it ‘lying’

The opening of the story about “your children” and “your” experience watching one of them die from the measles.

DISCUSSION STARTER: This is a good opportunity to have students read the story, “This is How a Child Dies of Measles,” before digging into this post to see how they feel about the approach, particularly if they are unaware of the truth of the story.

(The story is behind a paywall, so you might need to get creative to gain full access to it. Some school libraries have it on file, while some of you might have your own subscription. Maybe it’s even worth it to pay the $1 for six months thing and then cancel after the class. Just a head’s up in case you hadn’t planned for this.)

We did this a couple times over the years in my features classes, where they read the standard “almost journalism” stories of “Hack Heaven,” “Jimmy’s World” and “A Rape on Campus.”

Once they read through it and you make the reveal, a discussion about their thoughts, their concerns and maybe their willingness to do or not do something like this could be good. Then, if they want to pick through the blog post and argue with me, that could be fun, too.

 

THE LEAD: The story, “This is How a Child Dies of Measles,” by The Atlantic’s Elizabeth Bruenig has gained significant attention for the way in which it walks the readers through a child contracting the measles and eventually dying of it.

The problem? It’s fiction.

When I initially read Bruenig’s story, I was stunned: An Atlantic staff writer’s unvaccinated child had died of measles in the 2020s, and now she was writing about it? At the end of Bruenig’s piece, though, there’s an editor’s note: “This story is based on extensive reporting and interviews with physicians, including those who have cared directly for patients with measles.” That was the point when I sent a gift link to my mom group: “as far as I can tell this piece is fiction. What do we think about this choice? I am very conflicted!!!” My conflict stemmed from my concern that, though the piece was heavily researched, it was not a true story.

 

THE BACKGROUND: The story is written in second person and provides excruciatingly detailed information about everything from the way in which the illness can be passed among children, to the scene-setting elements of propping a kid up on a couch to watch “Bluey.”

Each paragraph provides the reader with a more and more desperate sense of inevitability in terms of “your” children suffering from to something we thought we had eradicated.

Given your son’s fever, runny nose, and evident discomfort, you feel a grim sense of resignation when his measles test comes back positive. You are, however, alarmed when you discover there’s nothing his doctors can do about it. Had he been seen by a doctor within 72 hours of his first exposure, they could have given him a prophylactic dose of the MMR vaccine to protect him from infection. But it’s too late for that now.

(SIDE NOTE: Few writing approaches are more jarring and risky than the use of second person. That’s true when it comes to simple things like, “UWO is hosting a blood drive and you should donate,” but even more so with big, complicated stories. 

I love Jay McInerney’s work from soup to nuts, but his novel “Bright Lights, Big City” is a massively painful read for me because “you” are the main character and “you” are doing stuff that, quite frankly, I can’t really imagine “me” doing, not the least of which is referring to a woman as “the sexual equivalent of fast food.”)

The finality of the piece is like one of those “Friday the 13th” movies: Just when you think this is all over, the terrifying specter rises again to finish off its victim:

For roughly eight years, you will believe that your family made it through this crisis without suffering a tragedy…

As the neurologist examines the results, she will note the presence of Radermecker complexes: periodic spikes in electrical activity that correlate with the muscle spasms that have become disruptive. She will order a test of his cerebrospinal fluid to confirm what she suspects: The measles never really left your son. Instead, the virus mutated and spread through the synapses between his brain cells, steadily damaging brain tissue long after he seemed to recover.

You will be sitting down in an exam room when the neurologist delivers the diagnosis of subacute sclerosing panencephalitis, a rare measles complication that leads to irreversible degeneration of the brain. There are treatments but no cure, the neurologist will tell you. She tells you that your son will continue to lose brain function as time passes, resulting in seizures, severe dementia, and, in a matter of two or three years, death.

After all that, you get kind of a semi-disclaimer that doesn’t exactly disabuse of you of the notion that this is real:

This story is based on extensive reporting and interviews with physicians, including those who have cared directly for patients with measles.

THE AUTHOR EXPLAINS: In a Q and A with the folks from the Nieman Lab, Bruenig walks through her approach to the topic and her decisions that led to the piece. She then makes kind of a sweeping statement about the greater good she feels she is doing with this fact-based fiction:

Owen: Where do you expect this piece to be shared and who do you expect to read it? Do you think people who choose not to vaccinate their kids will read it, and if so, how will they come across it? Have you heard any reactions from readers so far?

 

Bruenig: I have heard from several readers, one of whom had a heartbreaking experience with measles involving a family friend who died of the virus. People have been generally very encouraging! I have no doubt that there are a lot of people out there who are unhappy with the story or reject its premises, and they are entitled to their interpretations. I get it.
But my job is to report the truth about the world — and I use all kinds of literary, and narrative devices to do that. I do it because telling the truth is important in its own right, whether or not anyone finds it persuasive.

 

A FEW OF THE 932 REASONS THIS APPROACH WAS A BAD IDEA: First, let me say, I’m a huge fan of vaccines. Got all of mine, my kid got all of hers, my wife is a nurse who gets shot up like a dart board every year… This isn’t about the ethics or efficacy of vaccines, but rather the ethics and efficacy of this kind of journalism.

 

First Problem – Deception: Journalism is about fact-based reporting, which this piece has, but it’s also about providing information to the audience in an honest and trustworthy fashion. When we deceive the public, even if it’s for a good cause, we destroy the credibility we need to survive.

 

Bruenig says she’s reporting “the truth about the world,” which to me sounds both self-aggrandizing and disingenuous. She did rely on the facts as they related to the illness and she did draw from experts to understand how the illness works. However, and it bears repeating, WHAT SHE WROTE ABSOLUTELY DID NOT HAPPEN TO A KID IN THIS WAY.

 

This reminds me of when politicians would tell stories about “regular folk” who brought up dire concerns or who were traumatized by something specific. When journalists couldn’t find that “regular Joe Farmer” who lost everything thanks to a terrible government plan or that “regular Jane Business Owner” who had to give up her life savings to keep her staff paid, the politicians would always backtrack it and say it was an “amalgamation” of the stories they’d heard over the years.

 

In other words, they were lying, but hey… it’s the bigger picture that counts!

 

Then there’s this weird thing Chuck Schumer did, creating a fictional family based on the types of people he felt he represented:

 

 

I mean, yes, those kinds of people exist, and yes, those kinds of concerns are real, but again, you can’t just Frankenstein a bunch of pieces of people together and call it good.

Also, the supposed “disclaimer” doesn’t come right out and say, “This didn’t happen to one kid, but rather is a collection of all of the terrible stuff that can happen to an unvaccinated kid.” It’s almost like the author is trying to avoid accusations of writing fiction while doing as little as possible to make it clear that this literally did not happen.

When we are deceptive, we end up doing more harm than good. As I made the point in an earlier post, when my students read stories like “Jimmy’s World” and “A Rape on Campus,” they were angry, hurt, scared and otherwise emotionally wrought. When it came to light that Jimmy didn’t happen and that the attack on Jackie did not happen, they were really, really ticked off. They also felt less likely to trust the pieces they would read in the future.

As much as I prefer “non-denominational skepticism,” I definitely don’t want to prod it along with some borderline fraud.

Second Problem – Hyperbole: This comes back to the whole amalgamation of potential impacts issue, and how piling it all on to this one hypothetical kid is really overkill.

A number of the things she lists as symptoms of measles happen in many cases, ranging from the spots and fever to the cough and pain. However, when we get to the areas of pneumonia, we’re down to about 6 percent of all cases that end up here. Even more, the degenerative brain disorder that flares up years later happens to about 1 in 1,000 measles victims. In justifying the conclusion where “this is how your kid eventually dies,” Bruenig said:

I wanted to highlight this complication specifically because I sense that there’s widespread belief among anti-vax parents that since most healthy children will survive a measles infection, there are no important long-term consequences. But that’s simply not the case. Measles can seriously damage the body, and in rare and tragic cases, can result in death many years after the symptoms pass.

OK, but that’s a massive outlier for this disease and, again, that’s on top of the 83 other things that could or couldn’t happen that you saddled “your child” with in this story.

It would be like me stating, “I laid in the hospital, facing the grim specter of death. As the pain shot from my gallbladder, time ticked away in the day, each moment a chance I might die. Surgery, hours away, I pondered what would happen when my light was extinguished by an organ I’d long forgotten I had.”

Well, yes, I was in the hospital and yes, that gallbladder hurt like hellfire. And yes, if a person’s gallbladder ruptures, there is a chance the person goes septic and dies. However, that’s somewhere between 2 and 11 percent of all cases. I could make the argument that it was for the larger good that I painted this hyperbolic picture, hoping people will take gallbladder attacks seriously. However, I think most people would just say I was being a drama queen.

Third Problem – Laziness: I wholeheartedly believe in telling stories in journalism for the greater good of society. I also know there are an unfortunate number of children who have died after contracting measles. Telling a story about these deaths might inspire people to vaccinate, to change their minds about the severity of the illness or otherwise impact a broader discussion on the topic.

So, don’t be lazy. Go find an ACTUAL story of a measles death that happened to a REAL kid and tell that story.

Here’s one that even involves that rare illness that killed Bruenig’s hypothetical child:

That’s not to say you need to tell the story in this kind of staid news format. You can do more of the narrative work, using the parental recall, photos, medical records and expert interviews to paint a more vivid picture.

Strong interviews with the parents of a child can give you that emotional angst of anxiety, fear and despair. Spending time looking at photos can give you the “favorite blanket” and “watching Bluey” details that paint a picture in the readers’ minds. The experts can walk you through the files so you can describe in detail how each cough wracked the child with pain or how the fever created a mix of burning and chills that couldn’t be sated.

This takes a ton of work. You have to find a case where a kid died, you have to find parents willing to talk, you have to find experts who understand what happened to the kid and you have to spend time gathering granular-level elements through observation. Doing this also puts the reporter at risk of some significant emotional trauma, as they relive the death of a child in such a gut-wrenching way.

So, I can kind of see how it’s more appealing to just go to a handful of experts who can give you the clinical stuff and then just whip together a “Hypothetical ‘You’ Mom” character to tug at the emotional heartstrings of the readers, without fully acknowledging that’s what you did.

However, if you want the reward of the tough story, you really have to take the risks associated with the tough story. Doing it this way only codifies the certainty of people who don’t already believe you and undercuts your standing with people who do.

Four things to know to keep your first media writing class from sucking (A throwback post)

I ran into one of the students from my upcoming media writing class the other day. She’s a graduating senior who’s taking it as an elective for her marketing degree, so I asked what she’d heard about the class and why she wanted to take it.

“I heard it’s hard as hell,” she said. “I also heard it was amusing. I’m taking it because I love to write and I need to write better.”

She then asked if we were doing a lot of writing, to which I obviously replied yes, but with a caveat: “We write a ton, but it’s not like the classes where you’re writing 25-page papers on some obscure topic. In fact, the first assignment you’ll write for a grade is going to be one sentence long, but it’ll take you three class periods to do it.”

Her face turned blank. “That’s a lot of pressure for one sentence. I mean, if I could write more than that, I could probably make it work better…”

“Better for you or better for the people who would want to read it?” I asked her.

Blank again. “Aw…”

And so we start another great semester, remembering a few ways for your students to really get something good out of a class that they probably aren’t really ready to experience:


 

Four things to know to keep your first media writing class from sucking

With the close of the Labor Day weekend, it’s a safe bet that most students reading this will be starting the fall semester or have just started it (apologies to those of you who are on trimesters or who just have a ridiculously early start date). When we start this week, I know I’ll be face to face with another fresh crop of students experiencing their first media writing class and I can already smell the anxiety.

For those of you students in a similar boat, in that you’ll be taking your first media writing or reporting class, here are four things to know from the start so that your experience will be less painful:

Your work will suck for a while: One of the most difficult things about going into media writing is how frustrating it can be for people who have always been good writers. People who struggled to write? They tend to have an easier time with it, even though that sounds counter-intuitive.

Let’s call the rationale behind this the “Michael Jordan Plays Baseball” Theory. In 1993, Michael Jordan had cemented his place as the best basketball player in the world. He had just led the Bulls to a “three-peat” as NBA champions and he won the MVP award in each of those finals. In October of that year, he retired from basketball and decided to try playing baseball. He’s a super star athlete, he’s in his prime and he never stunk at anything, so this shouldn’t be a problem, right?

Wrong.

Jordan played for Double-A Birmingham Barons and to quote Hall of Fame pitcher Bob Feller, “He couldn’t hit a curve ball with an ironing board.” Eventually, he got his first hit, his first run batted in and so forth. Even though he only hit .202 for the season, his manager (Terry Francona) said that he improved and could have been a major leaguer if he had committed to it. Instead, Jordan went back to basketball, much to the chagrin of everyone who wasn’t a Bulls fan.

The point is, you have always written well, but this is a different kind of writing and you’re going to suck at it for a while. All the things you used to have at your disposal that worked well won’t always fit into this style of writing. The format, the verbiage and the overall approach are all different, so get used to the feeling of falling on your keys for a while.

 

Learn from your screw ups:  I have this conversation at least once a semester:

Student: “I was wondering why I got such a bad grade on this piece.”
Me: “OK. Did my comments on the paper not make sense to you?”
Student: “I didn’t really read those. I just saw my grade and kind of freaked out.”

Look, I love writing, but writing out tons of comments on a story that was so bad it sapped my will to live, only to have the student ignore them all isn’t my idea of a good time. The whole purpose behind instructors writing comments on papers isn’t so that we have some sort of ground to stand on when an annoying student sues us over a grade. The idea is that we want you to learn something, so we tell you what went wrong so you don’t do it again.

As painful as it is to read the bloody mess of red ink that adorns your paper, dig into it. Learn what didn’t work so you don’t do it again. If you still don’t understand what you did wrong after you look your paper over, be proactive and meet with the instructor. Trust me, we love reading well-written papers so the more help we can give you on the front end, the less Advil we’ll need when we have to grade stuff.

 

Care more about the skills than the grade: If you would like to cause your instructor to have a “Scanners” moment every single day, make sure to ask two questions at the end of every class:

  1. “Do you know what my grade is?”
  2. “Is this going to be on the test?”

 

I get that grades matter for some things beyond the classroom: Scholarships, sports eligibility, having mom and dad not disown you… But seriously, once you are done with school, nobody is going to care about your grades, least of all you.

I can remember exactly three grades from my entire academic career:

  1. C-double-minus in penmanship from Mrs. Schutten in third grade. (The rule at that time was that if you got a D, they held you back, and although I was smart enough to pass everything else that year, my penmanship was godawful and she wanted to make absolutely sure I knew that.)
  2. C in Media Law in my junior year of college. (I skipped six weeks of class [long story] and was really, really bad at this whole concept. I prayed out loud for a C to pass during the final. I received applause, much to the chagrin of the instructor.)
  3. A in my first news writing class. (The only reason I remember this is because I wanted so damned badly to impress the instructor that I poured everything I had into that class.)

Beyond that, it’s a long alphabetic blur that ceases to have any value to me. If you focus on just doing stuff to get the grades, you’ll miss out on the skills you need to learn to make yourself marketable once you graduate. Even if you don’t see the point in what you are doing at the time, learn the heck out of the skills and practice them. Case in point:

At the end of the day, the skills will follow you and they will translate from job to job. Nobody, however, is ever going to say to you in a job interview, “So, it looks like you’re a perfect candidate, but let’s talk about this C+ in feature writing…”

Now is the time to care: I’ve told this to students before and it’s the best bit of advice I can possibly give you for any class:

Instead of saying, “I need this class (to graduate, to move on in the major or whatever)!” to your professor after you screwed up your work and you have no hope of getting out alive, say “I need this class (to graduate, to move on in the major or whatever)!” to yourself every day from the beginning of the semester and act accordingly.

Have a great semester and knock ’em dead.

“He put himself in that situation:” The reason why people can justify the shooting death of Alex Pretti

In reading through the articles and posts related to Saturday’s shooting death of Alex Pretti in Minnesota, I forgot the most basic rule associated with the internet:

“Don’t read the comments.”

However, in digging into the comments and hopping amongst media bubbles, I found a few trends in terms of people who usually support the Second Amendment and the right to carry and how they squared the circle involving Pretti’s death:

  • Pretti was threatening the officers with a gun, and the officers had the right to defend themselves.
  • Pretti put himself in harm’s way as a purposeful instigator, thus leading to his untimely death.
  • Pretti had the right to carry and the right to record their actions, BUT when he chose to interfere with law enforcement, he forced the officers’ hand in terms of use of force.

(There are tons of other claims, including one weird-as-hell, AI-photo with Pretti wearing a female body suit made of tattoos and a set of curled horns, but this trio is among the most common.)

If you are asking the question right now of, “How in the hell can people believe this stuff, when we can all see the DAMNED VIDEO?” I have an answer that starts with some research I did about 20 years ago that reflected this dichotomy perfectly.

A few of the front pages that I still have from these two shooting deaths. I was the adviser for the Ball State Daily News in the early 2000s.

THE HISTORY: During my first year at Ball State University as the student media adviser for the Daily News, the campus had a number of students who died in some shocking ways. The two at the heart of this discussion are Michael McKinney and Karl Harford.

In November 2003, McKinney was  21-year-old student at BSU. He spent a Saturday night drinking with friends at some near-campus bars and had planned to stay at one of those friends’ homes, rather than driving home that night.

In his inebriated state, he went to the wrong home and banged on the back door to get let in. The home owner called 9-1-1 to report this person trying to force their way into her home and Ball State police officer Robert Duplain responded. Duplain was 24 years old and had been on the force for 7 months. He had not yet attended the Indiana Law Enforcement Academy when this incident occurred.

Duplain entered the fenced backyard of the home through the only access point and confronted McKinney, who attempted to flee. Duplain shot several times, hitting McKinney with four rounds and killing him.

Subsequent investigations found no wrong-doing on the part of Duplain, who returned to the force briefly before resigning.

Less than six months after that shooting, on March 6, 2004, 20-year-old Ball State student Karl Harford was found shot to death in his car, which was abandoned on the city’s east side.

Police investigations determined that Harford was at a campus party when he offered three individuals a ride home. Experts later stated that Harford had a blood alcohol content of 0.16, which would be twice the legal limit for driving and would have likely impaired his judgment. One of the men had a gun, which he used to force Harford to drive to an abandoned building. The three men forced Harford to his knees, robbed him of $2 and shot him to death. The trio then stuffed his body into the backseat of the car and fled.

Police eventually arrested Brandon Patterson, 18, Damien Blaine Sanders, 21, and a 14-year-old juvenile in connection with the killings. Patterson and Sanders had previous interactions with law enforcement that involved incidents of car theft and gun possession. Patterson pleaded guilty to a “robbery resulting in severe bodily injury” charge and was sentenced to 45 years in prison. Sanders pleaded guilty to robbery and murder and received 85 years. The 14-year-old was held for 15 months in a juvenile facility and subsequently released.

THE RESPONSES: The Daily News covered both shootings extensively and the online coverage drew readership that was disproportionately large in comparison to all other stories the paper had posted at that time. In addition, the comment sections under the stories for these pieces were extremely active.

Many of the responses to the McKinney story had people offering sympathy to Duplain as well as McKinney. People were saying things like, “Rest in Peace, Mikey,” but also things like, “I feel bad for that officer who has to live with this for the rest of his life.” Others noted how this was a “senseless tragedy.”

What I remember most, however, was the way in which a good number of posters were trying to hang some, if not all, of the blame on McKinney. People had commented that he was “way too drunk” and that “he put himself in that situation.” Some people speculated that he had something in his hand that could have been mistaken as a gun. Others noted that he “rushed” at Duplain, leaving the officer no choice but to fire his weapon.

Things kept getting uglier as time went on, with people saying negative things about McKinney and even how he was raised. I still remember one post that McKinney’s sister, Rosie, put on one of the stories, begging people to just stop this, as her parents were seeing all of these negative statements. The posters then turned on her.

In the case of Harford, the commenting was much more cut and dried. Harford was the victim and “those cold-blooded murderers should pay.” Rarely did any of the comments deviate from this pattern and the few that did were quickly shouted down by other posters.

THE STUDY: In all honesty, these shootings devastated the Ball State community, and I know my heart just bled for these families who lost these children. As is the case with most things, when I am in a state of difficulty, I tend to dig into the topic and do some writing (thanatology researchers call this “instrumental grieving), so I looked into doing a study. My buddy Pritch and I decided to look at why it was people reacted so differently to these killings via their online media posts.

I won’t bore you with the details of the study, but if you want to download it and read it, you can grab it here.

Sufficient to say, the statistical data bore out the general vibe we sensed: People in the Harford postings were much more dichotomous in where they placed sympathy (Harford, his family, his friends) and where they placed blame (Patterson, Sanders and the 14-year-old). Meanwhile, the sympathy and blame were much more spread in the case of the the McKinney posters who were much more willing to blame McKinney for his own demise while also feeling sympathy for Duplain.

The “why” came to us from two areas of research: Human cognitive processing and the way in which news stories (especially crime stories) tend to follow “scripts.”

The Harford situation fit a stereotypical news-as-script pattern to a T: White kid, trying to do a good thing, meets with criminal black element that is his undoing. Police find the evil-doers who are subsequently punished.

The McKinney situation doesn’t do that. McKinney was a white kid who got shot by a white cop. Nobody was arrested and nobody eventually was punished for it.

For the people reading this story, there was suddenly a cognitive disconnect: Good white people don’t get killed by white cops for no reason. Also, deaths like this need some form of resolution, in which blame and punishment are effectively assigned. This situation didn’t fit into the expected patterns of action, so people desperately sought SOMETHING the rationalize why this happened.

(NOTE: We couldn’t code for race, but a number of people did mention their own race in posts and it was almost entirely a white audience. We did see that amplification of  both the racial element between the situations as well as finding it easier to sympathize with Duplain as as well. We had a whole section on that, but any academic will tell you, a lot gets cut on the way to publication, thanks to anonymous reviewers.)

When something terrible happens and it doesn’t fit the patterns pre-established in people’s minds, they need to make sense of it and that usually means they bend reality to fit their assumptions:

O’Sullivan and Durso (1984) found that when information being processed ran counter to the established understanding of how a situation was supposed to unfold, individuals did not alter their perception of what should be happening. Instead, they attempted to cognitively reposition the new information to make it congruent with the prior script.

Goleman’s (1985) work also shows that when individuals are faced with an anxiety-provoking alteration to their standard scripts, they actively seek ways to block information or rationalize it in a manner that allows them to return to their comfort zone.

In short, people aren’t going to change their minds when something like this happens. They’re going to change reality to fit what they believe.

BACK TO PRETTI: In bringing this around full circle, a lot more of what people who want to rationalize Pretti’s death are saying starts to make sense. In this world view at least a few of these things are held as fact:

  • Law enforcement officers are the “good guys.”
  • People have a legal right to safely carry guns, as per the Second Amendment.
  • White people and U.S. citizens = good, Non-white and non-citizens = bad

So, when you have a white, citizen who is legally carrying a fire arm that gets killed by law enforcement officials, now what? The thinking has to start shifting the reality.

Just like McKinney, Pretti must have done something wrong to provoke the shooting.

Just like McKinney, Pretti shouldn’t have been there in the first place, so it’s really on him.

Just like Duplain, these officers clearly had to act defensively because they had a reasonable fear of what this individual might do.

The more I read the Pretti coverage, the more I found myself finding parallels to what happened with McKinney.

  • In both cases, stories trying to find “more dirt” on the victim hit the press: A recent story on Pretti said he had previously scuffled with the feds, leading to a broken rib. (DHS says it has no record of this.) A story after McKinney’s death said he had previous encounters with police, including one leading to a charge being filed against him. (That turned out to be a ticket he received for trying to steal a STOP sign for his room.)
  • In both cases, the families were pleading with people to stop smearing their kids. The NY Times presented this piece quoting those who knew Pretti, while I remember what Rosie McKinney went through in regard to the postings about her brother.
  • In both cases, the official narrative painted the shooters as having absolutely no choice but to respond in the way they did.

Even more, as evidence continues/continued to come out in cases like these, people continue to find ways to bend the reality to fit their narrative. For example, a preliminary DHS investigation did not state that Pretti “brandished” his weapon, directly conflicting with DHS Secretary Kristi Noem’s original statements. However, that hasn’t stopped people from pressing the point in comment sections that Pretti put himself in harm’s way or that the officers had no choice but to shoot.

Then, there are people like this guy at NewsMax who are stretching reality a little more.

This is why no matter which side of the issue continues to gain ground, there will still be people with a strong attachment to seeing things the way that best fits their prior beliefs. Expecting something different is to expect human nature to change.

Get the name of the dog and the brand of the beer: Why details matter in journalism.

I have no idea who said it first, but I always attribute my first exposure to the journalism maxim in the headline to the legendary George Hesselberg from the Wisconsin State Journal. It’s become one of those things like, “If your mother says she loves you, go check it out,” where we all heard it from somewhere and it relates to a larger truth about our field. (Poynter’s Roy Peter Clark even wanted to name his book, “Get the Name of the Dog,” so trust me, if you haven’t heard it before, it’s out there.)

It popped up in my mind a couple times this week, particularly after Indiana won the national championship on Monday and a reporter asked coach Curt Cignetti about his reference to cracking open a cold one in celebration:

Aside from giving a massive platform to Upland Brewery in Bloomington, Indiana, and earning himself a lifetime supply of suds to boot, Cignetti helped fill in a detail that would likely make for a great story or 500 the next day.

Despite my father’s theory that the difference between a good beer and a bad beer is three of them, the brands of beer can convey a lot about the person drinking them and how they perceive themselves.

Consider this scene from the original “The Fast and The Furious:”

Rob Cohen, who directed the first film, said he felt Corona had the L.A. vibe he was going for with the film, so he put it in. In spite of not paying a dime for that product placement, Corona ended up with more than $15 million in free advertising throughout the series.

(SIDE NOTE: I’m working on a “Snide Guide to Beer Choice” that falls along the line of the “Bitter Personal Analysis of Your Font Choices” that we did a few years back. We’ll see if it gets there…)

Another reason I thought of that maxim came when I saw this press release from the local fire department:

The lack of a name for the dog isn’t the only problem with this release, as it’s got a number of holes that leave me scratching my head:

How bad is it? We can argue what “heavy” means and what it doesn’t, but I always have trouble when I’m faced with a comparative term instead of a concrete one. Think about it like this: The word “tall” is comparative. Are you tall at 6-foot-1? Well, if you’re in a kindergarten class, you’re a giant. If you’re on an NBA team, you’re a point guard at best.

This is where details matter: If you told me the house was uninhabitable due to that damage, I’d be closer to understanding how heavy it was. If you told me how much damage was done via a financial estimate (The fire caused $150,000 damage.), I’d be closer as well. If you told me the house and its contents were a total loss, I’d be OK as well. However, we lack details to fully understand this.

What else can you tell me about the house? I’ve got a two-story wood-framed dwelling, but that’s it. We tend to measure houses based on size (square footage) or rooms (a four-bedroom, two-bath home). That gives us a size of scope. It’s also important to understand if this was packed among a dozen other homes or by itself.

I did a quick Zillow search to see what I could find and this gave me a better sense of what we’re looking at. Still, we need a bit more help here than, “It was a house. It was on fire.”

The occupants: The first time we hear about them, we hear they weren’t home when this happened. Then, we find out that they apparently were given shelter at Jeff’s on Rugby, which is a local eating establishment. What I don’t know is how many there are, who they are or when they showed up. I also don’t know what’s going to happen to them next.

I understand that not all of this would have likely made any press release from the fire folks, but it is information I would expect to see in a story of any kind on this topic, as these are the details people likely want to know.

To that end, here are a few tips:

Get as many details as you can, sort them out later: I always assumed that a good editor was going to put me through the paces on what I had and what I didn’t have while they read my story. I remember at least one case where Hess himself asked me if I knew the names of the parents of a kid who had passed. I didn’t, and I really should have, so I had to go back out and get them somehow.

In another case, I had someone ask a coroner what was the caliber of the gun used to kill someone on campus. While that might seem prurient or pointless, I wanted to know because some guns make bigger noises than others when fired and supposedly “nobody heard anything” while this incident was taking place.

For all the times we ask really stupid questions like, “Your husband just died in a giant pork processing machine… How do you feel about that?” the least we can do is ask for details that might lead us to better storytelling later.

 

Put yourself in the shoes of the reader: One of the best exercises we do each year is a fire brief, in which we have the class members each write a short piece off of a fire department press release similar to this one. They almost all read exactly like this release.

Then, I’ll ask one of the kids in the class, “Let’s say you go home after class and your roommate says, ‘Hey, your mom was trying to reach you. There was a fire at your house.'” What would you most want to know FIRST?

The answers become obvious:

  • Is anyone dead or hurt?
  • How bad was the fire?
  • What the heck happened?

Then, we go back to the releases and start reading them aloud and they realize they either didn’t include ANY of that stuff or they put it in the wrong spots.

One of the best ways to get journalism done well is to think of the people for whom you are doing it. Start with their needs and interests and work backwards into your reporting.

EXERCISE TIME: Go pull a press release or a story and look for places where you think key details are missing. It could be “How many kids were in the class that won the award?” or “What made it harder to de-ice the roads this time?” It could even be, “So was it a Diet Coke or a Diet Pepsi?” See what’s not there and make a case for reasons you would want those details.