An open letter to Madison Mayor Satya Rhodes-Conway: Media folks don’t like dealing with the death of kids any more than you do, so please don’t treat them like crap

Dear Mayor Satya Rhodes-Conway,

I saw the comments you made to a gaggle of reporters in the wake of the Abundant Life school shooting, in which you basically accused working journalists of being pain vampires, who live off the misery of others. You chastised these folks for asking legitimate questions, told them to have some “human decency” as if that never occurred to them and then shamed them with a “y’all” that could only come from someone who spent most of their life in the land of Yankees.

I don’t know what compelled you to castigate the media at large in that press conference. It might have been just the stress of the day or it might have been previous experiences with a few bad folks in the field. I can tell you for sure that, just like in politics, there are good and bad people in journalism. And, just like in politics, the lousy ones tend to make the biggest impressions and do the most damage for the whole lot of folks. If I had to wager, I’d say that most of the people in that media cluster would have gladly been covering ANYTHING ELSE that day than a school shooting.

I let this post sit for a day or two, in the hopes that you would issue some sort of apology for this, even if it were completely insincere, so that we could all go back to doing what we’re good at: Media folks covering the news, you not pretending to be a journalism expert. Unfortunately, the PR people who advise you are apparently no better than you are, so I thought I’d offer a few insights on what this situation is like for news people.

I spent three years as a reporter, another five as an editor and then about 15 as a newsroom adviser, and in every case, I’ve had to deal with stories involving dead kids. This is not a morbid flex, but rather a chance to help you understand where I’m coming from.

All those things you said at the press conference? Hell, I’ve been told worse and more loudly by far more traumatized people than you. I’ve been called a vulture, a scumbag, a waste of life and a few other things that could peel the paint off of a car. The hardest one was the lady who told me that “Your mother must not have raised you right, if you think what you’re doing is appropriate.”

Believe it or not, journalists are actually human. Sure, we’re really good at hiding it a lot, but we have the same emotional range as most other bipeds you’ve encountered. If you felt pain, agony, shock, angst or anything along those lines, it’s safe to say that the people who were asking questions of you that day did as well.

If you think that reporters in that gaggle are going to enjoy talking to sobbing parents and bothering traumatized kids before heading home for a nice casserole supper, you’re delusional. This kind of thing sticks with most people for a long time, and journalists are no exception.

When my students would ask me about my experiences writing about death and mayhem, I told them that I could remember the name, age and cause of death of every dead kid I ever covered. It’s been decades since I was reporting and editing, but it’s still true.

Casey Rowin, Shawn Magrane, Matthew Dunn,  Deanna Turner… those names and a dozen more stick with me every day. I think about Rachael Himmelberg, the infant who died after receiving what should have been life-saving open heart surgery. She would be in her late 20s now and I wonder what she would be doing. I think of Jordan Sosa, who died at 22 months old when he wandered out of his grandparents’ house and fell into the Black Earth Creek. He might have been a college student of mine, if he hadn’t drown that day.

My first year at Ball State, we had five college kids die of various causes: Michael McKinney was shot to death by a cop,  Karl Harford was robbed and executed after giving some guys a ride… accidents, suicides and more… I remember one of the more veteran editors of the paper, who had lived in Muncie his entire life telling me, “This is not normal for us around here…” like he was trying to convince both of us that what he was saying was true.

The editor also asked me, “How did you get so good at covering stuff like this?”

My answer was simple and I think most journalists would be on board with it: “You don’t get good at doing this. You become more experienced in doing the best you can. If you ever get to a point where you feel you’re good at covering dead kids, it means you are really broken and you need to walk away for a good, long while.”

Each dead kid we cover is like a wound we receive, the scar a permanent reminder of what it was to be there in the worst moment of someone else’s life. Each mistake we made in how we phrased a question or how we approached a source still stings. Each time we did the best we could and still faced the wrath of a pained family member or friend brings about a wince and grimace.

You mentioned that reporters should go away and give people a chance to grieve. Despite your apparent thoughts on the state of media today, reporters can be a crucial component of that grieving process. I go back to what Kelly Furnas, the adviser of student media at Virginia Tech, said to his students as they went out to cover what remains the deadliest shooting on a college campus:

“The students I talked to were terrified of the fact that they would need to call these families and I said, ‘You don’t assume that these families don’t want to talk,’” Furnas said, recalling that day at a college media conference a few months after the shooting. “That’s a very important thing to these families to tell the story of their son’s or daughter’s lives. That’s a very important thing. A lot of people not only want to do it, but expect to do it.”

I can tell you for sure that this holds water. When it came to the dead people I covered in one way or another, I got one of three reactions 99% of the time:

  1. “I just can’t… I’m sorry…” These people were already at the maximum level of stress and pain and they were just incapable of dealing with anything else at that point. I would apologize for intruding on their grief and then leave them alone.
  2. “You #%*%ing VULTURE!” Yep, we talked about that already. This reaction gave me a ton of anxiety and pain, but I understood. It was like putting your hand out toward a wounded animal: They just hurt so badly, they lashed out, regardless of your intent. Again, I’d apologize and back away.
  3. “The pressure-release valve” This is what Kelly was talking about. These people are so full of emotion and they have nowhere to go with it. Everyone around them is feeling the same pain, misery, stress and more… All they want to do is talk about how great their kid was, or how amazing their parent was or whatever stories make them feel less hurt. As a journalist, we’re that opportunity to not only help, but to share their thoughts with others.

So in the future, please feel free not to tell journalists how to do their jobs at a time like this. It’s a job nobody wants, no one revels in and few people can do and remain unscathed.

If someone asks a particularly crappy question like, “Are there plans to call it ‘Less-Abundant Life’ now that people have died there?” or “Don’t you find it ironic that there was a lot of thoughts and prayers happening in there but the kids still got shot?” go ahead and release your inner scold. That kind of person deserves your wrath.

However, the basic “5Ws and 1H” questions are normal, even if the situation is not and you lack the answers. Everyone is frayed to the nth degree, so you need to operate above the fray. If you can’t, don’t hold the press conference or send someone out there who is actually skilled at PR to do the work for you.

I hope this helps, because I somehow doubt this will be the last time you and the media will spend time together discussing a devastating death or two.

Sincerely,

Vince (a.k.a. The Doctor of Paper)

 

 

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