There is so much wrong with this pitch that I swear I heard a marketing professor’s head explode somewhere in my building…
Milwaukee’s NBC affiliate TV station stirred up some ill feelings after marketing an opportunity to local Black-owned businesses to appear on a morning program during Black History Month, but only if they were willing to pay $1,000.
WTMJ-TV sent marketing emails to several Black business owners in the area offering an opportunity to appear on “The Morning Blend,” TMJ4’s daily lifestyle program, which airs weekdays at 9 a.m.
Despite looking and acting like a local news program, “The Morning Blend” is actually a sponsored-content program and part of the larger Scripps media brand. It appears in some form or other on stations in Las Vegas, Tampa and Milwaukee, each of which Scripps owns. The sponsored-content format is not unique to Scripps, and means you basically pay to play: If you are willing to cough up some cash, you can get a five-minute spot to promote basically anything.
If you don’t believe me, here’s the back end of a segment John Oliver did on “Last Week Tonight,” in which he bought space on sponsored-content programs in three media markets to promote “The Venus Veil.”
(If you want to watch the entire segment, which outlines how this works, why it’s a huge problem and how major media lines are being blurred, you can click the link below. That said, I have to warn you that there’s a great amount of F-bombs, a weird George Clooney segment and allegations of a man engaging in sexual relations with a ham.
To be fair, he’s always been weird, but the pandemic was going on when Oliver filmed this and that really pushed ALL of us into the exponentially weirdness zone…
Watch it if you want, but I warned you.)
The station manager at WTMJ tried to explain away the controversy of honoring people by asking them to pay to be honored with the same level of specificity and success as my kid does in explaining why her room is always a disaster zone:
TMJ4’s station manager, Gregg Schraufnagel, told the Journal Sentinel that “The Morning Blend” is a lifestyle program, not part of the news division, and that it is common for content to be sponsored on the program. “That’s always been the format of the show,” he said.
“The Morning Blend” has been on the air for 18 years.
Schraufnagel declined to get into the specific details of show’s makeup, how many of its segments are sponsored, its typical practices for reaching out to possible guests, or whether the program has charged for Black History Month segments in the past. “Things are evolving all the time,” he said.
DOCTOR OF PAPER HOT TAKE: This entire situation has the comic-tragic vibe of a 1980s sit-com, in that so many things went wrong to make this as terrible as it is.
Start with sponsored content. It’s ubiquitous in the field and has been around for decades, if not longer, if you want to count things like advertorials and infomercials. Even the Milwaukee Journal-Sentinel’s own website features it. In this case, right next to the story about WTMJ’s sponsored content:
As John Oliver notes, the lines here get really blurry, particularly when it feels like news and this stuff is all of equal value. The traditional commercial breaks in news or the display advertising in newspapers and websites were much more obviously promotional when compared to this stuff. As consumers tuned out these forms of advertising, marketers looked for ways to play a game of “here comes the airplane” with consumers. The pay-to-play world of ads has essentially borrowed other storytelling formats to make this happen.
That said, to average consumers, this can feel a bit like finding out that Santa is just a guy from your dad’s work who can really rock a white beard. You get used to these trusted local figures who tell you that something is good or something is fun and you believe it. To find that the whole program would sell you a fake Nazi-era sex blanket for the right price can really shatter your world view.
The second key problem here is everything about this pitch.
- It starts off with a weirdly stylized Black History Month logo, that I can’t find anywhere else but here. It applies the colors of the month as well, although I’d bet dollars to doughnuts that nobody who built that logo could explain what those colors actually mean.
- I get that they’re the hosts, but the photo of Molly Fay and Tiffany Ogle just does not work with this pitch. These folks in those poses seems to say, “Check out what confident white people can do for you!”
- The pitch for Black History Month says how important it is for Morning Blend to feature black businesses as the show wants to “promote diversity” and “foster inclusivity,” a sentiment only slightly undercut by the “but only if you have $1,000 to spare” closing paragraph.
- The second half of the pitch is essentially the same thing they’d send to ANYBODY at ANY POINT in the year, as this is the entire proposition of sponsored content: Come here, pay us money, we’ll have a positive chat and you’ll get air time plus a video clip to promote the hell out of yourself. This isn’t tied to Black History Month alone, nor is there some sort of “Black History Month Discount” for Black-owned businesses. These businesses could do the same thing around Juneteenth Day celebrations, MLK Day or Kwanzaa if they wanted. Hell, they could do it on St. Patrick’s Day or Casimir Pulaski’s birthday if they wanted.
- When approaching certain topics, it always pays to be much more self-aware than this. I don’t know what it’s like to be anything but me, so I have limited knowledge of how best approach topics related to race, gender and ethnicity. That’s why I usually a) reach out to people I know who have insights before I do something like this, b) try to be more specific than general when I approach topics outside my area of expertise and c) know that I have a far greater chance of failing than succeeding in a truly massive way, so I need to be really, really careful. I don’t see that here at all. In fact, I’d bet that this thing gets a one-paragraph swap out at the bottom of the first column for every target audience the marketing department pitches.
EXERCISE TIME: Find a sponsored content segment and analyze it for its approach to the topic. Look for ways in which you would approach it differently if you were a reporter and trying to present this for a true news feature story.