Hypocrisy, Thy Name is “Insider:” A Deeper Look at The Athletic’s Postmortem on The Dianna Russini/Mike Vrabel Scandal

THE LEAD: From the “Oh, really? Ya THINK?!?” Department…

An internal investigation by The Athletic found that the relationship between Dianna Russini, its former senior N.F.L. reporter, and Mike Vrabel, the head coach of the New England Patriots, was a “clear violation” of the company’s standards.

In a report released Thursday detailing findings of its monthslong investigation, The Athletic said that the relationship gave the appearance of a conflict of interest and Ms. Russini should have revealed it to the company.

CATCHING UP: As I think everyone short of the Beaver County Tidbit has reported earlier this year, Russini and Vrabel had photos of them published that made it clear there was more than a “source/reporter” relationship going on.

Russini first vigorously defended herself against these allegations, saying everything was taken out of context and she wasn’t going to dignify this non-story with a response.

Dianna Russini’s PR team making it clear that there’s nothing to this story….

Meanwhile, Vrabel made a vague mea culpa, complete with his decision to attend counseling because… um… you got me on this one.

RANDOM SIDE NOTE: Can I have her job? According to a story written after the relationship became public, Russini was making bank:

Ms. Russini was not just any reporter. The Athletic paid her an annual salary of close to $800,000, according to a former manager who had knowledge of her salary negotiation. This would have made her one of the highest-paid journalists at the Times Company.

She apparently filed somewhere north of 900 stories during her three years at the publication, along with appearing on podcasts, doing videos and more, so I’m not saying she didn’t work at her job, but damn… At what my kids are telling me they’re making coming out of college, we could staff a decent-sized newsroom out here for what The Athletic was paying the self-described “straight-up MILF.”

HYPOCRISY, THY NAME IS INSIDER: First things first for the journalism kids out there: Don’t have any kind of snuggly relationships of any kind with any source if you are a reporter.

If you somehow managed to find yourself with a potentially risky situation (as I once did in getting engaged to a city council rep, even though I didn’t cover city council as my beat), disclose the relationship ASAP and then figure out if the juice is worth the squeeze depending on the rules of your gig and the level of interest you have in your significant other.

But here’s the one question nobody seems OK with asking at any of these major media outlets:

Was the Vrabel situation worse than anything else “insiders” are doing?

I get that Americans are always going to clutch their pearls when sex-like-stuff becomes public and I know that women (particularly women covering sports) are constantly treated less favorably than men.

But let’s not pretend sports “insiders” are anything more than glorified PR agents that get paid way too much and get away with way more than they should.

In the same timeline in which the Russini-Vrabel was being feverishly dissected by journalists, fellow “insider” Jay Glazer was pouring back the suds with coaches at a pool party he has apparently hosted for the past 18 years.

The reporters tsk-tsking Russini used footage of this party to show that Vrabel wasn’t present, apparently because he was out “running the offense” with Russini or something. Apparently, it was fine for Glazer to set up a day-drinking session with the people he covers, and no one has tried to put a stop to an event older than the incoming college freshman.

Glazer has gotten in deep with all sorts of players and teams, including serving as an MMA trainer for several players. He also once got away with this:

I often recall Walter Cronkite demanding that LBJ let him sign a bill… 

As we noted when Adam Schefter wasn’t behaving like a paragon of journalistic virtue, the “insider” culture that has consumed sports journalism is overflowing with hypocrisy and self-promotion.

The “insiders” pretend to be journalists when they want to break stories, but pretend not to be when they want to break journalistic rules. Charissa Thompson tried to play this angle a few years back, when she said she “made up” quotes as a sideline reporter, only to try to walk it back.

Even without the whole “Oh my stars! She might have touched his manly virtue!” stuff, Russini seemed a bit ethically compromised by the spoils of stardom. She apparently bragged about hanging out with the who’s who of the NFL, and even trying to use a coach to get her out of a speeding ticket.

Other sports reporters, whose livelihoods depend on scoops and staying ahead of the pack, see what the “insiders” do and how well they are treated, so they figure if that’s the game, let’s go play it.

This is why we get more and more “anonymous sources” for less and less important content. It’s why we see more grandstanding and brand building from the “big names” in the media instead of following the same rules  everyone else has to.  It’s why we see people pushing the edge of the envelope in what is acceptable to cover and how much of a jagwad they feel comfortable being in covering it.

It’s also why when sports and news meet, sometimes some a reporter will take a corner or two too quickly and end up getting sued back to the Stone Age.

Professional sports loves themselves some PR, and basically, that’s what they get when they pick out their favorite mouthpieces and spoon feed them content they want to have in the public.

So, let’s stop pretending that Glazer, Schefter and dozens of other “reporters” who start every sentence with “The general manager told me exclusively that…” haven’t sold their journalistic souls for heavy bank and easier scoops.

They might not be pulling tongue with a coach in a hot tub, but they’re no less ethically compromised than someone in a romantic relationship with a source.

Catching up with a former student got me to see how best to help future students

I spent part of this week catching up with a former student who has a job most of my current students would give multiple limbs to obtain: beat writer for the Green Bay Packers. The view he has of sports, his job and the importance of learning really inspired this post, so I’m hoping I do him justice.

When students around here discuss their desire to enter the world of sports journalism, they tend to focus on a variety of surface-level interests: Getting to cover games, getting to know players, seeing how the league works, publishing columns that offer opinions on the team and so forth.

In teaching sports journalism students over the years, they have often expressed a sense of connectivity to their team as well, much to my chagrin. In presenting the students with a fictional ethics scenario regarding the arrest of a football player from their school, they often declined to publish information about the situation because they say it will “hurt our team.” They’ve also noted that most of their readers would be upset that this story could create problems for “our player” or undercut “our chances” to win.

(In grading these, I’d often push back by asking, “What about your readers who think you’re playing favorites for an athlete in a way you wouldn’t for them?” or “What about your readers who aren’t fans of the team and think you’re picking sides against them?” I rarely got a substantive answer to those questions.)

Other students have complained about having to take on different assignments, such as open records, crime coverage, deep-dives and more. “I’m never going to have to know this stuff,” they’ll say, as they groused about stories that required them to look at the impact of vaccination rates on dorm dwellers, the difference between robbery and burglary or how a budget works.

In discussing this stuff with my former student a bit, he talked about all the random topics he’s had to learn about while covering college and pro sports, which led me to this list of things that can benefit ALL student journalism folks:

 

BECOME A LIFELONG LEARNER: If there’s one thing I’m REALLY worried about in terms of artificial intelligence, it’s that people will become less interested in learning things. If the AI can do something difficult for you, it’s a lot easier to let that happen and do something less taxing that you enjoy.

One of the things my former student mentioned was how he had to learn how the criminal justice system worked when athletes were accused of crimes. He also had to learn about medical conditions like CTE when former players found themselves dealing with brain damage later in life. He learned how to understand issues related to city construction and planning/zoning while seeing stadiums being discussed or construction projects related to athletics coming to fruition.

In each case, he found himself not only being nosy (a great journalism trait) but interested in learning the key aspects of each area so that he could clearly and fully explain what was going on for his readers. I also got the sense from him that learning those things made him feel more confident in his writing and less likely to become bored with the grind of the “pre-game/game/post-game” story treadmill.

Trying to inspire lifelong learning in some students can be like trying to teach a seal to play the cello, but it’s worth it when it actually pans out. Not only are students more likely to build a better knowledge base from which to write, but they’re also more likely to benefit the readers by going beyond the basics.

 

EXPLAIN “WHY” MORE: One of the stories he wrote that I still use to this day was from his summer as a sports editor at the student newspaper. As we were preparing for a final issue, an open-records request response came in, dumping dozens of emails on the sports desk that talked about the tension between a coach and the university. I distinctly remember the look on his face when that happened: it was like he’d seen a ghost coming after him with a chainsaw.

We printed off all the emails and started highlighting dates, people and specific chunks of text that ran counter to the standing narrative the U had put out, which was that everything was fine. In the end, he published a great story that really capped the summer nicely.

In chatting about it a little the other day, the former student mentioned how grateful he was that I was working with him on it and how I was explaining not just WHAT we were looking for or writing, but WHY we were doing it. He also was able to see WHY we decided to file that open-records request, as the resulting story showcased how open-record requests could reveal truths that some people had been hiding.

I have found that over time a gap has continued to widen on both ends of my teaching spectrum: I tend to think that things I have taught multiple times have a patently obvious rationale behind them, so explaining “why” seems redundant. Meanwhile, students every year seem to have less and less awareness of the entirety of things around them, thus making them less and less likely to understand why certain things matter the way they do. Each year, I try to recalibrate my end of the deal and lean in harder on explaining the “why,” both because it tends to help them better understand what I’m teaching and because if they understand the “why,” they tend to internalize it and have stronger buy in.

 

BREAK DOWN THEIR ABSOLUTISM: I don’t know if I’m the only one seeing this, but I’ve noticed that students in more recent semesters tend to either default to “I don’t know” when asked a question or they lock in on an answer and will defend it to the death, even when it’s completely wrong.

I’m not talking about questions like, “Is Donald Trump a good president?” or “Is the food on campus any good?” where strong opinions can emerge. I’m talking about things that are factually right or wrong like “Sylvester Stallone won a Golden Globe award” or “You can’t lose 50 pounds this weekend by eating a special brand of gummies infused with mystic herbs.”

I blame a lot of this on social media, not just because it perpetuates a lot of stupid content that is flat-out wrong, but also because the algorithms and such tend to reward louder, more confident, absolutist idiots. It’s always the “TOTAL PROOF THAT SELENA GOMEZ IS SECRETLY DATING A MARTIAN THAT ONLY AN IDIOT WOULDN’T UNDERSTAND OR SUPPORT!!!!” posts that do better than things with nuance and focus. Everyone is an expert, even though experts are among the most likely people a) not to be yammering on TikTok and b) to tell you that almost nothing is 100% certain.

Over the past few years, I’ve felt like I’m deprogramming ex-cult members in trying to get students to see beyond their self-assured sense of reality as they try to engage in journalism. As much as the recent political and social world has pushed us as journalists to not be objective and balanced, I think we need to actually push harder in that direction in regard to teaching students to report with a balance, but publish based on fact-checked accurate information.

A student once asked how I could do something like this with all the “bad people” in the world. I explained that every interview I did for a story, I tried to keep the door open in my mind to see what that person had to tell me. In some cases, that door was wide open, like when I would interview a fire chief about a fire or when I’d interview a nun about church safety.

In other cases, that door was hard to keep open, even a little crack, but I did it. In one case, I had to interview a guy who claimed to be the Grand Dragon of the Wisconsin KKK about his intent to stage a march on the Capitol for Martin Luther King, Jr. Day. All I really wanted to know was if the guy had a parade permit, as it was essential for attempting this act. The door was open a crack with the idea that he might tell me, “Yes, and here’s why a march is protected speech and here’s the inherent value of what we’re doing.” The first six seconds of the interview slammed that door shut when he used words I won’t repeat here, but the point is, even in the most likely scenario in which I could ABSOLUTELY say, “This guy is a chucklehead,” I gave it a shot.

 

GO WHERE THE STORY TAKES YOU: In talking with the former student, we hit on a piece he did about football and brain damage.

“That was the longest time I ever spent on a story,” he said, noting it took at least a year or so. The funny thing? When he got the initial call from one source about the topic of the NFL denying an old player benefits, he figured the story would take about two days.

A lot of students have a preconceived notion of where they think a story is going to go, which can be a good thing if that’s based on significant research. Still, good stories can have a lot of twists and turns to them, so keeping an open mind (see the above point) can really help those stories develop into what they actually are, as opposed to what we might want them to be. Those stories also tend to benefit the readers more, as they reveal things that they hadn’t previously considered.

 

Some great interviewing tips from the folks running “The Interview” and an Exercise Opportunity

If there’s one common thread among all of my media classes, it’s the fear of doing interviews. Students in the earliest media-writing classes and the senior-level seminars will confess that they feel they don’t know how to do interviews, that they don’t feel they do them well or that they feel exceptional levels of anxiety while engaging in interviews.

In discussing this, some educators and writers consider this a generational thing: “Kids these days” tend to do everything digitally, so the idea of talking to someone with their mouth (in person no less!) is out of their comfort zone. I’ll disagree with that to the extent that I have had those same levels of anxiety and concerns about interviewing whenever I’ve done journalism. In the 1990s, I remember calling people for interviews and praying that they didn’t pick up the phone so I could leave a message and move on. I also remember more than once punching in six of the seven digits of a phone number, only to hang up and go for a soda.

I’ll agree with the larger point, though, in that we don’t do interviews enough, especially in person, to become proficient at them. After all, if you want to be good at anything (playing an instrument, shooting free throws), practice improves the performance. That said, the line “PERFECT practice makes perfect” really nails the key concept here: The better effort we put into each attempt, the better we will become.

Observing people who perform a task excellently is also a great way to learn how to better yourself at that task, which is where the New York Times podcast “The Interview” comes into play. The podcast/YouTube channel began a little more than two years ago and has already amassed more than 250 videos. David Marchese and Lulu Garcia-Navarro have extended discussions with all sorts of people, ranging from actors and musicians to political figures and economic experts. 

In this brief clip, the journalists discuss the things that they think makes for a great interview:

 

In terms of outcomes, absolutely, but in terms of how to get to that point, the videos themselves reveal a lot of value for anyone hoping to better themselves at this skill. Here are a few things to watch for and then adopt into your own efforts:

PREPARE LIKE IT’S THE FINAL EXAM FROM HELL: If you think about going to take a test, when are you most anxious? It’s likely when you feel like you don’t know the material and the test is in a subject you feel isn’t your best. Conversely, when you have prepped like heck for an exam in an area you know well, it’s like, “OK, stop talking and give me the damned test so I can rock this thing.”

Same basic principle applies here.

In reviewing a lot of the interviews, it’s clear the journalists have not only done their homework, but they’ve also read the book, studied the review notes and worked through some practice exercises before they got to the interview. They know all the nuts and bolts stuff about the source that they need to know before they get there and they’re often able to surprise the source with insights.

Case in point, this interview Garcia-Navarro conducts with actor and comedian Robby Hoffman walks through multiple areas of Hoffman’s life that are well-known: Growing up poor, being part of the Jewish community, taking on comedy and more. However, Garcia-Navarro touches on a key turn in Hoffman’s life when the family moved to Florida for a brief time, which leads to this exchange:

It’s not about trying to have a “gotcha” question, but rather demonstrating that you have a full view of the subject and that you left no stone unturned in trying to find out what you can. Not only will this make you feel more grounded in your interviews, but this kind of granular level research prep might even impress your subject.

CONNECT BUT REMAIN OBJECTIVE: In a number of the interviews, the journalists have some small talk prior to the recording to put the subjects at ease. They also tend to do the interviews in a place where the subject feels comfortable (a home, an office etc.). All of this is about attempting to find ways to connect with the subject and make the process feel less like an oral exam and more like an opportunity to learn some things in a relaxed (or semi-relaxed) environment.

The thing I like most about these journalists is that they are engaging and personable without trying to fawn all over the subjects they interview. They ask both simple questions as well as difficult, complex ones from a position of objectivity.

The Scott Pelley interview is the one that really drew me into the series and I have to say that Garcia-Navarro does a good job of digging into everything from the current state of CBS news to the precipitating incident that led to Pelley’s firing. She didn’t try to commiserate with him in the “Hey, I’m a journalist, you’re a journalist, we’re cool…” kind of way.

In a number of cases, she presses him on what appears to be either his naivete or ignorance in regard to how he remained incredulous that crap-talking his bosses in a staff meeting to the face would lead to his firing. When he shifts into the “Hey, ’60 Minutes’ had a lot of weird stuff happen back over my 37 years,’ discussion, she focuses him on the present. 

There is nothing wrong with having a sense of empathy and humanity in any interview, but it shouldn’t obscure reality or limit your ability to press a source when pressing is required. Always remember, you can be friendly, but you’re not friends.

ACTIVE LISTENING AND SHIFTING GEARS: The journalists have a series of questions they plan to ask over the course of the interview, but you can tell they take pride in paying attention to what the source is saying, thus giving them both a better connection with the source and giving them opportunities to learn more.

I often joke that when introductory journalism students come to my office for their five-question interview about me, they clearly are viewing me as nothing more than a slab of talking meat that helps them fulfill a course requirement. I’ve often been asked the, “Why did you come to UWO?” question and just once I’d like to say, “Well, our kid was getting older and we wanted her to have the “grandparents experience” my wife and I had, so being closer to home was good. Besides, I knew they didn’t conduct background checks, so those six students I murdered and buried in a cornfield outside Muncie, Indiana wouldn’t be a problem…”

I often imagine the student then saying, “OK, great. So, what do you like best about being here?”

Watch this clip of Marchese interviewing actor and author Lena Dunham and you can see how active listening opened a door that otherwise would have likely remained closed:

In listening to Dunham describe herself as a “slip of a person,” Marchese becomes interested in digging a little deeper on that concept. Not only does he look to Dunham for more information, but he also uses her own words to guide the discussion. All of this is part of active listening and it leads to both better answers and also better connections with the subjects.

GO BACK FOR MORE: One of the better elements of this series is that it’s really two parts: The big interview in person and then a follow-up interview to clean up some things or to allow for some rumination on the questions and answers. In a lot of those second interviews, the subjects feel more confident in their answers and also have had an opportunity to really think twice about what they said.

There isn’t a sense of “Wait don’t tell people I said that” but rather a “I’m not sure I said what I wanted to” or “I thought more about it and want to add something” or “I really find myself reflecting on that part of the discussion.” All of these elements lead to some good additional content and the reflections can help create stronger bonds between the journalist and the subject for future conversations.

EXERCISE TIME: Pick one of the videos from “The Interview” channel and watch it at least once. Instead of looking at the interview subject’s responses, look at some of the techniques the interviewer uses to connect with the source, garner information, engage in active listening and more. Also, if the interviewer hits a sour note (source reacts poorly to a question, source won’t answer the question etc.), how does the interviewer react to this? Write up some of your findings along with some thoughts on how you can use these techniques to improve your own interviews.

An Open Challenge for Writers of “Graduating Staffer Says Goodbye” Columns in Student Newspapers

(Depending on your view, the senior goodbye columns that tend to populate student newspapers this time of year are fine or an abomination against the basic tenets of journalism. Or, in some cases, both.)

 

One of the best resources online for student media stuff, student journalism and generally keeping up with anything related to journalism at the college level is Barbara Allen’s College Journalism Newsletter.

(Thanks to some recent sponsorship, she’s taken down the paywall, but as a continuing paying customer, I have to say, I get far more out of her wisdom than I pay for.)

Allen’s look at student media this week included her thoughts on the traditional “senior columns” that graduating student media staffers write in the final issue of the paper:

I always have a complicated reaction when I read them, but this semester, something finally became clear.

The curmudgeon in me: “What value do these columns have to the community or audiences?” The momma bear: “What’s the harm in these hardworking students finally just having a few column inches of fun?”

What finally struck me this year has been hiding in plain sight all along: These columns provide incredible insights into precisely why students value student media.

<SNIP>

My call to action for you this week, whether you’re running a student newsroom or lecturing to classrooms or running an entire journalism department: What about your student media program is revealed when you read between the lines of these student farewell columns? And how can you synthesize that information for future recruitment, talking points, mentoring and classroom lessons?

I’ll get to that last paragraph in a subsequent post, but today I wanted to commiserate a bit with Allen over her “maybe yes/maybe no” vibe when it comes to these kinds of things.

I also want to offer your students a chance to kick my ass all over the place.

Personally, I have no problem with these “goodbye” columns. The students who write them work for little to no money, work way too many hours not to be in violation of some sort of forced servitude law, get constantly beaten up in the world of public opinion for minor errors and generally have a decent portion of the soul eroded through this “extra-curricular activity.” If they want a chunk of newspaper space or a spot on the website to say their peace, I’m a big fan.

However, I’ll challenge the group of students building theirs right now to do them better than the seniors have in the past. If they do, I’ll feature their pieces on the blog. I’ll also gladly submit to any reasonable request they have of me (public decency and libel laws still apply. Oh, and I’m not writing your senior thesis for you…)

Here are the three points of this challenge:

STOP BEING SO PREDICTABLE: If there’s one thing that drives me nuts about these things is that they are so generic, I could write them in my sleep. It took all of about 20 minutes to create this “Madlibs” version of the typical senior goodbye column:

If you really learned so much at the paper over the course of your college career, consider demonstrating it by doing something engaging and special. At the very least, make your piece somehow different from the other six “goodbye” pieces that are running right next to yours in the paper.

Prove you’re better than the script of a B-movie horror flick and do something that doesn’t have the words “generic” and “cliche” written all over it.

 

ESCAPE FROM PERSONAL PRONOUN HELL: It isn’t easy to write a piece about yourself without being self-referential. That said, as much as this piece is for you, it’s also for other people, so try to find a way to cut back on the uses of “I” and “me” and “my” in here.

On a lark, I pulled the first three paragraphs of the last three of these “send off” pieces available on various student media outlets. Self-referential pronouns (I, me, my etc.) accounted for about 12-14% of all words used there.

It’s not always easy to cut back on these, and there’s no shame in being personally reflective in a piece like this. However, when you sound like Donald Trump writing his autobiography while on a meth bender, you really need to reconsider your approach to all this.

 

MAKE YOUR MEMORIES MEMORABLE (IN A GOOD WAY): As we mentioned in a previous post, a set of “goodbye columns” can be memorable for all the wrong reasons. What we’re talking about here is leaving behind something wonderfully memorable.

As someone who writes a ton of copy for various platforms, I’ll be the first to admit that not every day is filled with brilliance and not every missive should win a Pulitzer. Some pieces are good, others are like the “get me over fastball” that just has to be in the strike zone somewhere and at least a few are wince-worthy duds. It’s the normal curve of writing a lot.

However, you only get one shot at this. It’s your staff goodbye, your senior “bon voyage,” your one golden moment in the sun. Make it something epic and special in a way that the rest of us can feel it, too.

One of the best things that can be said of a well-reported and deftly written obituary is that people who read it learn about someone in whose death they wished they’d gotten to know in life. That is the thing the piece you are writing right now should provide for your readers.

Sure, the people who know you best will get a lot out of the stories you tell and the memories you share, but people who DON’T know you should find themselves enamored with your tales and desperate to connect with this newsroom you describe.

Give this thing one good swing and make it count. I can’t wait to see it.

 

 

Kash Money: FBI Director Patel sues the Atlantic over claims he’s a drunk (and what journalism students should learn from this situation)

Although this isn’t a great look for a guy accused of drinking to excess, the author of the Atlantic article on Kash Patel stated that this is among the least worrisome moments of his time as FBI director.

THE LEAD: Kash Patel is looking for cash money to the tune of about $250 million, after the Atlantic ran an article accusing him of being too drunk too frequently to run the FBI :

The F.B.I. director, Kash Patel, sued The Atlantic on Monday, accusing it of defamation over an article that claimed his excessive drinking and unexplained absences were putting his job in jeopardy.

The article, under the headline “The FBI Director Is MIA,” was published on Friday and detailed Mr. Patel’s behavior in his role leading the Federal Bureau of Investigation, citing more than two dozen anonymous sources. The author, Sarah Fitzpatrick, wrote that Mr. Patel’s conduct had “often alarmed officials at the F.B.I. and the Department of Justice.” The article said he “has also earned a reputation for acting impulsively during high-stakes investigations.”

Mr. Patel denied the claims in a statement to The Atlantic, which the article included.

THE BACKGROUND: Sarah Fitzpatrick’s article focuses on a string of incidents in which a long list of unnamed sources note that Patel was exhibiting all the textbook signs of an entitled frat boy. These allegations included:

  • He was drunk and missing a lot of work because of it.
  • He was drunk at his favorite local bar while hanging out with co-workers.
  • He frequently jetted off to Las Vegas, where he got plastered at another favorite hangout.
  • People had to rework his schedule to avoid early morning meetings because Patel was sleeping off the action from the night before.
  • He was too messed up to do his job when people tried to reach him, or they just couldn’t reach him at all.
  • He bragged about things that weren’t true, including misinforming the public about the capture of the Brown University shooter.

The White House issued a statement with a blanket denial of these allegations and Patel himself was quoted as saying, “Print it, all false, I’ll see you in court—bring your checkbook.”

 

IT’S ALREADY FIRST AMENDMENT 1, PATEL 0 IN DEFAMATION SUITS:  A judge has already tossed out one of Patel’s attempts at cowing the media based on allegations of defamation:

A federal judge in Texas has tossed a defamation suit brought by FBI Director Kash Patel against former FBI assistant director-turned-MSNBC contributor Frank Figliuzzi.

Patel had sued Figliuzzi over comments he made on “Morning Joe” about the FBI director’s evening activities.

“Yeah, well, reportedly, he’s been visible at nightclubs far more than he has been on the seventh floor of the Hoover building,” Figliuzzi said on the show last year.

<SNIP>

U.S. District Judge George Hanks Jr. (wrote) “Figliuzzi’s statement, when taken in context, cannot have been perceived by a person of ordinary intelligence as stating actual facts about Patel.”

“A person of reasonable intelligence and learning would not have taken his statement literally: that Dir. Patel has actually spent more hours physically in a nightclub than he has spent physically in his office building,” the judge added.

I’m glad about the verdict, but given what we’re seeing these days in terms of “reasonable intelligence and learning” out there, I’m worried where that bar will be set in the future.

 

WHY YOU SHOULD CARE AS A JOURNALISM STUDENT: This article and Patel’s suit provide a pretty interesting look at how defamation (or libel) tends to work or not work, as well as an opportunity to look into building stories like this. Here are some key issues:

UNNAMED SOURCES: This whole story is built on the backs of sources that Fitzpatrick did not name in the article. That is ALWAYS a huge risk in journalism for a variety of reasons. Source credibility comes into question, issues of people having axes to grind show up, sources who eventually get IDed might backtrack and leave you holding the bag… The list is pretty long and the dangers are pretty strong.

The things that make this a little more stable than many of the other stories that show up with an unnamed source along with a wing and a prayer are:

A) The volume of sources. Fitzpatrick is stacking people like cord wood in this thing, noting as many as a dozen people have corroborated the things she’s putting into her piece. If that is accurate, and I have no substantive reason to doubt it, that means this story has some stronger legs to stand on than most.

B) I go back to a conversation I had with my friend Allison, who covered the Chicagoland Catholic church molestation scandals of the early 2000s. I used to ask her how she knew for sure that the priests in her stories were serial pedophiles. The information she gathered came from the accusers, usually years or decades later, and was almost impossible to back up with documents or other “official source” content that I had gotten used to using in my own work.

Her answer was simple: She did a ton of digging, verified in every way she could and then she published the content and waited. In almost every case, if she published one or two accusations, she immediately heard from at least three or four other people who told her the same things had happened to them.

Cue the update from Fitzpatrick after her story ran:

“My response is that I stand by every single word of this report,” she said. “We were very diligent. We were very careful. It went through multiple levels of editing, review, care.

“And I think one of the things that has been most gratifying, after – immediately after the story published was, I have been inundated by additional sourcing going up to the highest levels of the government, thanking us for doing the work, providing additional corroborating information.”

The only way Fitzpatrick was going to get this story was by providing anonymity to her sources, so she took a risk. That said, it wasn’t a foolish risk, which is something to keep in mind when someone says, “Hey, I have a story for you, but you can’t use my name…”

 

A HIGH BAR TO CLEAR: As a public figure, Patel has to demonstrate that the Atlantic engaged in actual malice, as opposed to mere negligence, and that’s a pretty tough thing to do. As the folks at Poynter point out:

Can Patel actually be successful in his suit? Sure, anything is possible, but it’s unlikely.

During an appearance on CNN, Brian Stelter, CNN’s media reporter, said, “Actual malice is the very high legal standard that public figures have to prove in order to win a defamation suit. They have to prove that The Atlantic knew these claims were false or had a reckless disregard for the truth.”

This kind of goes back to the first point in a way: When you only have one anonymous/unnamed source, there’s a huge risk you are buying the Brooklyn Bridge and you should know better. When you have a dozen or more people telling you the exact same thing, it’s going to be hard to prove a vast conspiracy among those folks and the reporter, with them all knowingly trying to frame you for something.

It also merits pointing out that what makes for a public figure or not isn’t always easy, so it’s important to think about the stories you’re writing that might cast aspersions. Patel is obviously public, but if you’re writing a similar “too drunk to work” story about the school librarian or a local business owner, if things go south, this might be a concern.

 

GETTING SLAPP-ED AROUND: We have discussed the concept of Strategic Lawsuits Against Public Participation, or SLAPP, suits here before. The John Oliver/Bob Murray Suit was one of my favorite versions of SLAPP suits, primarily because not only was it so blatantly obviously meant to silence criticism, but also because it allowed me to use the name “Mr. Nutterbutter” in my textbooks.

As fun as this was, not every SLAPP suit involves two giant bankrolls fighting it out in court. In one case in Georgia, a prominent family sued a grocery worker with what was clearly a case of SLAPP. In another case, an Iowa newspaper almost went bankrupt defending itself against a libel suit that smacked of SLAPP. In that situation, a police officer sued the paper for accurately reporting his inappropriate relationships with teenage girls.

This brings to bear an unfortunate point: Just because you’re right, it doesn’t mean some yahoo won’t sue you to make your life miserable. What’s important to know before you go after a story is to what degree your media outlet will support you, to what degree you can accurately defend your work and to what degree you think the juice is worth the squeeze. Then, you can decide how to move forward.

In Patel’s case, it was obvious he would be coming after the Atlantic, and it was obvious the Atlantic had a big enough war chest to fight back. That said, these kinds of suits can create a chilling effect on quality journalists who want to do important work. It’s not supposed to happen in a society in which the First Amendment provides us with some of the best support in the world, but we do have to deal with the reality of our surroundings.

 

Good Night, Dan Bice. You were truly an inspirational investigative journalist.

The headline from his home paper says it all. 

THE LEAD: This one really stings if you spent any time at all in Milwaukee:

A veteran political reporter, (Dan) Bice could conjure a politician’s personal phone number in seconds and never feared knocking on the door of someone he was trying to reach.

Bice, who worked for the Milwaukee Journal Sentinel for 33 years, died from complications of esophageal cancer on April 21, his birthday.

He had just turned 62.

 

THE BACKSTORY: I know my mother absolutely loved reading Dan Bice’s stuff and I found his relentless digging to be the kind of reporting every newspaper desperately needed. His most recent iteration of his investigative impulses ran as a column titled, “No Quarter,” which I always took to mean that he didn’t play favorites when it came to his desire to dig. Republican, Democrat, Whig, Federalist, whatever… If you did some shady stuff and he found out, he was coming for you.

I still use him as an example of how a great journalist gets inside information and how the PR machines of various organizations and departments feared him. In one case, he was banned from attending certain police press conferences, as the chief feared Bice would ask about allegations of an affair the man later admitted to having.

I also was really grateful that he was willing to help out almost anyone who had questions or concerns about journalism, including me. One of my earliest posts looked at his battle with then-Sheriff David Clarke. Bice asked Clarke about a $226,000 taxpayer-funded bill related to Clarke’s request for security around his home. Clark responded in true Clarke fashion, noting Bice and “the horse he rode in on” should go do something to themselves that is anatomically impossible.

After the post had gotten around and Bice even “liked” it on Facebook, I took a shot and emailed him some questions about his experiences with these kinds of situations. He was recovering from pneumonia, but still was willing to email me some thoughts that I could share with up-and-coming journalism students.

Here is that post, and it’s just as relevant and helpful today as it was almost 10 years ago.

Bice had posted about his cancer situation a while back and it was one of those, “Man, I hope he beats it, not just for him, but for all of us” kind of deals.

Given what we are seeing these days that passes for journalism, as well as the way in which just screaming at each other seems to pay better, I doubt we’ll see many more people as dedicated and driven as Dan Bice.

 

 

How to write the best obituary possible (A Throwback Post)

My reporting class today took a look at obituary writing, and I knew I wanted them to write something about the experience. Rather than having them write either a mock obit on a fake person or (perhaps more awkwardly) writing their own obituary, I asked them to simply tell me what they learned that they felt would be most important to remember when they eventually had to write an obituary.

Here were some of the more interesting ones:

“You have to be able to balance fact-based reporting with some of the aspects of a feature. Being accurate to the public record while being respectful of the memories that are being shared by the deceased’s loved ones can be tricky to do, but it is essential to writing a proper obituary.”

 

“Being overly flowery with word choice is not going to improve a poorly researched story.”

 

“It’s not just about having the facts right and accurately describing someone’s life. It’s also about getting the right vibes and the human elements of why that person matters and the impact they had.”

 

“I learned that when writing you want to focus on the life of the individual more than the death. This is important because you are not writing obituaries like a true crime story, but rather as a way for people to potentially connect to the fact that they knew this person, and also as a way for people close to the deceased individual to grieve in a manner that allows them joy.”

 

“I think it is important to understand and recognize when writing obituaries because it serves as a reminder to the journalist each time they are tasked with writing one, and don’t forget their human side when honing into their journalist side.”

 

With that in mind, here’s a throwback post that talks about the bigger issues in writing obits that we covered in the class today. Hope it helps.

Obituary Writing: Telling truths, not tales, in a reverent recounting of a life

In a discussion among student media advisers, one person noted that obituaries are probably the second-hardest things journalists have to do frequently. (The hardest? Interviewing family members about dead kids.) When a person dies, media outlets often serve as both town criers and official record keepers. They tell us who this person was, what made him or her important and what kind of life this person led. This is a difficult proposition, especially given that people have many facets and the public face of an individual isn’t always how those who knew the person best see him or her. Couple these concerns with the shock and grief the person’s loved ones and friends have experienced in the wake of the death and this has all the makings of a rough journalistic experience.

The New York Times experienced this earlier in the week when it published an obituary on Thomas Monson, the president of the Mormon Church. The Times produced a news obituary that focused on multiple facets of Monson and his affect on the church. This included references to his work to expand the reach and the population of its missionary forces as well as his unwillingness to ordain women and acknowledge same-sex marriages. The obituary drew criticism from many inside the church, leading the obituary editor to defend the choices the paper made in how it covered Monson. (For a sense of comparison, here is the official obituary/notification of death that the church itself wrote for Monson.)

You will likely find yourself writing an obituary at some point in time if you go into a news-related field.  Some of my favorite stories have been obituaries, including one I did on a professor who was stricken by polio shortly after he was married in the 1950s. I interviewed his wife, who was so generous with her recollections that I was really upset when we had to cut the hell out of the piece to make it fit the space we had for it. Still, she loved it and sent me a card thanking me for my time.

Some of my most painful stories have also been obituaries. The one that comes to mind is one I wrote about a 4-year-old boy who died of complications from AIDS. His mother, his father and one of his siblings also had AIDS at a time in which the illness brought you an almost immediate death sentence and status as a societal pariah. I spoke to the mother on the phone multiple times that night, including once around my deadline when she called me sobbing. Word about the 4-year-old’s death had become public knowledge and thus she was told that her older son, who did not have AIDS, would not be allowed to return to his daycare school. Other things, including some really bad choices by my editor, made for a truly horrific overall situation in which the woman called me up after the piece I co-wrote ran and told me what a miserable human being I was. She told me the boy’s father was so distraught by what we published that he would not leave the house to mourn his own son and that she held me responsible for that. Like I said, these things can be painful.

No matter the situation, there are some things you need to keep in mind when you are writing obituaries:

  • Don’t dodge the tough stuff: Your job as a journalist is to provide an objective, fair and balanced recounting of a person’s life. The Times’ editor makes a good point in noting that the paper’s job is to recount the person’s life, not to pay tribute or to serve as a eulogist. This means that you have to tell the story, however pleasant or unpleasant that might be. One of my favorite moments of honesty came from hockey legend Gordie Howe who was recalling the tight-fisted, cheap-as-heck former owner of the Detroit Red Wings:

    “I was a pallbearer for Jack,” says Howe. “We were all in the limousine, on the way to the cemetery, and everyone was saying something nice, toasting him. Then finally one of the pallbearers said, `I played for him, and he was a miserable sonofabitch. Now he’s … a dead, miserable sonofabitch.’”

    It’s not your fault if the person got arrested for something or treated people poorly. If these things are in the public record and they are a large part of how someone was known, you can’t just dodge them because you feel weird. Check out the Times’ obituary on Richard Nixon and you’ll notice that Watergate makes the headline and the lead. As much as that was likely unpleasant for the people who were closest to Nixon, it was a central point of his life and needed to be discussed. In short, don’t smooth off the rough edges because you are worried about how other people might feel. Tell the truth and let the chips fall where they may.

 

  • Avoid euphemisms: This goes back to the first point about being a journalist. You don’t want to soften the language or use euphemisms. People don’t “pass on” or “expire.” NFL quarterbacks pass and magazine subscriptions expire. People die. Also, unless you can prove it, don’t tell your readers that the person is “among the angels” or “resting in the arms of Jesus.” (Both of these euphemisms ended up in obituaries I edited at one point or another. They obviously didn’t make it to publication.) Say what you know for sure: The person died.

 

  • Double down on accuracy efforts: People who are reading obituaries about loved ones and friends are already on edge, so the last thing you want to do is tick them off by screwing up an obituary. I don’t know if this was just a matter of newspaper lore or if it was a real thing, but I was told more than once at a paper where I worked that there were only two things that would get us to “stop the presses:” 1) we printed the wrong lottery numbers and 2) we screwed up an obituary.
    True or not, the point was clear to me: Don’t screw up an obituary.
    Go back through your piece before you put it out for public consumption and check proper nouns for spelling and accuracy. Do the math yourself when it comes to the age (date of birth subtracted from date of death) and review each fact you possess to make sure you are sure about each one. If you need to make an extra call or something to verify information, do it. It’s better to be slightly annoying than wrong.

 

  • Accuracy cuts both ways: As much as you need to be accurate for the sake of the family, you also need to be accurate for the sake of the public record. This means verifying key information in the obituary before publishing it. The person who died might told family and friends about winning a medal during World War II or graduating at the top of her class at Harvard Law School. These could be accurate pieces of information or they could be tall tales meant to impress people. Before you publish things that could be factually inaccurate, you need to be sure you feel confident in your sourcing.
    Common sense dictates that you shouldn’t be shaking the family down for evidence on certain things (“OK, you say she liked to knit. Now, how do we KNOW she REALLY liked knitting? Do you have some sort of support for that?”) but you should try to verify fact-based elements with as many people as possible or check the information against publicly available information. Don’t get snowed by legends and myths. Publish only what you know for sure.

 

  • Don’t take things personally: Calling family, friends and colleagues of someone who just died can be really awkward and difficult for you as a reporter. Interviews with these people can be hard on them as well as hard on you. I found that when I did obituaries, I got one of three responses from people that I contacted:
    1. The source told me, “I’m sorry, but I really just can’t talk about this right now.” At that point, I apologized for intruding upon the person’s grief and left that person alone.
    2. The source is a fount of information and wanted to tell me EVERYTHING about the dead person. I found that for some of them, it was cathartic to share and eulogize and commemorate. It was like I was a new person in their circle of grief and they wanted to make sure I knew exactly why the person who died was someone worth knowing.
    3. The source was like a wounded animal and I made the mistake of sticking my hand where it didn’t belong. I have been called a vulture, a scumbag and other words I’ve been asked to avoid posting on this blog. One person even told me, “Your mother didn’t raise you right” because I had the audacity to make this phone call. I apologized profusely and once I hung up, I needed a couple minutes to shake it off. I knew it wasn’t my fault but it wasn’t easy either.

Your goal in an obituary is always to be respectful and decent while still retaining your journalistic sensibilities. It’s a fine line to walk, but if you do an obituary well, you will tell an interesting story about someone who had an impact on the world in some way. I like to think a story about this person who died should be good enough to make people wish they’d known that person while he or she was alive.

“It’s not a riot. It’s a large, prolonged disturbance.” Working through fact-checks and BS-checks (A Throwback Post)

When it comes to fact checking and BS detecting, I often tell students about a story I wrote involving the Mifflin Street Block Party about 30 years ago. The party got way out of hand late at night, with students setting bonfires in the middle of the street and even burning a car. When firefighters arrived to extinguish the blazes, the party participants repelled them with bottles, rocks, cans and anything else they could throw.

With the fire truck damaged and the firefighters outnumbered, the police eventually went in with riot gear and battled for control of the scene, as the party folks chanted, “F— THE PIGS!” at the top of their lungs.

The next day, I’m talking to the public information officer from Madison PD and I ask if, since it was the first time they donned riot gear since the Vietnam War, if they called out a 10-33, Riot In Progress.

“Don’t you dare call this a riot,” he told me.

I then explained I’d seen what had happened and the carnage that was left behind, so if it’s not a riot, what was it?

“It was a large, prolonged disturbance,” he told me before hanging up.

We are apparently entering another period of Jedi Mind Trick 101, in which people in power are telling the media, “Don’t call this a war. It’s not a war.” Therefore, I thought it might be a good time to pull this post the fact-checking exercise along with it out for another run.


Journalism 101: Facts matter, so don’t feel bad about forcing people to get them right

Screenshot

THE LEAD: In a blinding flash of the obvious, the Washington Post reported that politicians don’t like being told they’re wrong about things via a journalistic fact check. In other “water is wet” news, Donald Trump and his campaign seem particularly outraged by the temerity of journalists who actually researched topics and can prove he’s full of beans from time to time:

Trump nearly backed out of an August interview with a group of Black journalists after learning they planned to fact-check his claims. The following month, he and his allies repeatedly complained about the fact-checking that occurred during his debate with Vice President Kamala Harris, berating journalists and news executives in the middle of the televised debate.

And this month, Trump declined to sit down for an interview with CBS’s “60 Minutes” because he objected to the show’s practice of fact-checking, according to the show.

<SNIP>

The moves are the latest example of Trump’s long-held resistance to being called to account for his falsehoods, which have formed the bedrock of his political message for years. Just in recent weeks, for example, Trump has seized on fabricated tales of migrants eating pets and Venezuelan gangs overtaking cities in pushing his anti-immigration message as he seeks a second term in office.

THE BACKGROUND: The joke I always go back to is the familiar one of, “How can you tell when a politician is lying? Their lips are moving.” The idea that politicians fabricate situations is not a new one. Nixon’s “I am not a crook,” Clinton’s “I did not have sexual relations…” and Mark Sanford’s “hiking on the Appalachian trail” are some of the more infamous ones, as they intended to cover over embarrassing personal failings and limit political fall out.

Even more, politicians invent people they saw, they met and they heard, all in the service of some anecdote about salt-of-the-earth farmers getting the shaft, military leaders praising their brilliance or other similar moments of self-aggrandizing puffery. And of course there is the myth-making that surrounds some politicians, like George Washington’s cherry tree or Reagan’s trickle-down economics…

As far as this election is going, Tim Walz was fact-checked on his claims about his service, his presence in China during the Tiananmen Square protests and his family’s use of IVF services, each of which resulted in some disparities. Kamala Harris is also ringing up a few “false” ratings from Politifact on some of her claims regarding illegal drugs and her own previous political efforts.

Still, most of this is piddly stuff compared to what Trump does on a daily basis, both in terms of frequency and intensity. If Walz’s “carried weapons of war” statement is a leak in the truth boat, Trump is continually bashing the Titanic into the iceberg and flooding every compartment.

WHY DO WE CARE AS JOURNALISTS: Despite what the former president of the United States things, facts have a definition:  things that are known or proved to be true. The job of a journalist is to get the facts and report them, so that people can make informed decisions on important things in their lives. If you strip away everything else from journalism, that’s the beating heart at its core.

Telling journalists you will only talk to them if they promise not to fact check you is like telling me, “You can come to our party, but only if you promise to not be a bald, middle-aged white guy.” It’s what I am, so that’s going to be a bit hard to square that circle.

People rely on facts to have a shared understanding of reality, so that society can function. It’s why when we bring a shirt to the check out kid and that shirt is priced $19.99 plus tax, we understand it’s probably going to cost about $21 or $22, give or take your part of the country. If the kid says, “That price is fake news. You owe me $150 and can’t leave until you do,” that breaks the whole “shared understanding of reality” thing.

For years, journalists have been telling people, “You’re entitled to your own opinion, but not your own facts.” Somewhere along the way (I blame the internet), it actually became, “Pick your own facts and then be outraged when someone disagrees with you.”

EXERCISE TIME: Pick out a TikTok on any hot topic that’s going on today (politics, Diddy trial etc.) and write down whatever statements these people are declaring to be facts. Then, go fact check them against

Reuters editor Jaimi Dowdell talks about the data team’s recent look at AI failures in medical procedures, how to do deep-dive stories and the importance of growth through discomfort as a journalist

The front page of the Reuters story on AI and medical usage.

The debate over artificial intelligence has dotted the pages of the blog significantly over the past year, with posts discussing the benefits some of these tools provide media professionals, as well as those mocking a number of the errors.

A recent deep-dive article from Reuters, however, took a look at the application of AI to the medical field, with some concerning results:

In 2021, a unit of healthcare giant Johnson & Johnson announced “a leap forward”: It had added artificial intelligence to a medical device used to treat chronic sinusitis, an inflammation of the sinuses. Acclarent said the software for its TruDi Navigation System would now use a machine-learning algorithm to assist ear, nose and throat specialists in surgeries.
The device had already been on the market for about three years. Until then, the U.S. Food and Drug Administration had received unconfirmed reports of seven instances in which the device malfunctioned and another report of a patient injury. Since AI was added to the device, the FDA has received unconfirmed reports of at least 100 malfunctions and adverse events.
At least 10 people were injured between late 2021 and November 2025, according to the reports. Most allegedly involved errors in which the TruDi Navigation System misinformed surgeons about the location of their instruments while they were using them inside patients’ heads during operations.
Cerebrospinal fluid reportedly leaked from one patient’s nose. In another reported case, a surgeon mistakenly punctured the base of a patient’s skull. In two other cases, patients each allegedly suffered strokes after a major artery was accidentally injured.

Among the names listed in the byline of this story is Jaimi Dowdell, one of the pros from the “Dynamics” textbooks and a frequent friend of the blog. 

Dowdell is a deputy editor of the data team at Reuters, a team she’s been part of for about eight years. In 2021, she received a Pulitzer Prize for Explanatory Reporting for the team’s look at qualified immunity. Prior to her time at Reuters, she worked for the St. Louis Dispatch and Investigative Reporters and Editors.

As this story was making the rounds, Dowdell was nice enough to share some insights about the story itself and her approach to investigative journalism. Below is a transcript of an email interview, edited for length and to make my questions sound less like they came from a goober:

 

We have talked over the years about how every story, big or small, has kind of an ideation point. What was it that had you all looking into the issue of AI and medical issues that led to this big story? (and how long did it take you to get it done?)

“I love this question because I think it’s fascinating how stories start. Rarely do we say, “I’m going to do a story about X” and it works out.

“This story began with a conversation with one of my colleagues. He had spent the past six months looking into issues surrounding artificial intelligence and he was interested in how patients were using AI chatbots to self diagnose. His idea of AI in the medical world got me thinking that AI must be impacting medicine in more ways.

“I had worked with the U.S. Food and Drug Administration’s database that tracks malfunctions and adverse events involving medical devices and knew that could be a resource. I then discovered the FDA had a list of AI-enabled medical devices. I started exploring the data and it wasn’t long before we felt like we had a story. We moved quickly from there. The entire process from reporting to editing and production took six months or less.”

What were some of the bigger “road blocks” you hit along the way and what made them problematic? How did you work around them or how did the inability to get past them impact the story?

We didn’t have many major roadblocks for this story. One of the challenges, though, was the technical aspect to the topic.

My colleagues and I spent a lot of time talking to people about the technology that goes into AI-enabled medical devices. I think we really had to understand that before we could write about it.

About ten years ago (damn, I got old fast…), when we were talking about your “Secrets in the Sky” series with the Boston Globe, you were telling me how there is a point where you have to figure out if the story is really there/worth it? You also mentioned that as a reporter you almost have to have a kind of “obsession” in getting the work done. Was that the case here for you and the team or was it something different this time?

“One of the best parts of my job is the time I’m given to explore topics. It’s a luxury that not many journalists have and I don’t take it for granted. During that exploration period, I often follow many leads and attempt to run down curiosities and questions. Then there’s that point we’ve talked about where you had to decide whether there is a story and it is worth it. For this story, that moment came quickly.

“Over the years I’ve learned that if you don’t have to work too hard to find examples that illustrate the trend or concept you’ve uncovered, there’s a good chance there is a story. There have been times when I’ve worked on ideas where it seems almost impossible to find more than one example. Does that mean it isn’t a story? Not necessarily, but it does indicate there may be a better use of your time.

“That wasn’t the case here. The growth we found in AI-enabled medical devices was the first indication there was a story. From there, it wasn’t too difficult to find examples of devices where potential issues had been flagged. Then, because all of this involves public health, it seemed an important and worthy topic in which to invest.

“And yes, there was an obsession. There’s almost always an obsession! I think that’s another indicator on whether the story is good or not. If I’m not ruminating about a story while exercising or waking up in the middle of the night with an idea, I might not have a great story. Is it healthy? Probably not. Each time I do a story like this, I think, ‘next time I won’t get so sucked in.’ But it always happens. I can’t speak for my colleagues on this story, but based on how often we spoke at all hours of the day, the obsession was there for them too.”

A lot of student journalists find a passion for doing bigger projects, but often find it to be frustrating because of a lack of resources or a lack of time. This might be especially true for those trying to meet work expectations of grinding out X number of pieces a month for student media or making class deadlines set by unreasonable professors. What kind of advice do you have for student or beginning journalists who want to try doing some of the deeper stories like the ones you do?

“The demands of unreasonable professors and the churn of student media is likely not that different from the professional world. There is a lot of news and there are a lot of demands on journalists these days. I didn’t start out getting to spend so much time on stories and neither did most of the journalists who do this type of work. But it can be done. I was able to dig deeper on stories even as a student and there are ways to get to do this type of work. Here are some suggestions:

  1. Don’t wait for permission. Too often, I see student or beginning journalists look to professors or editors to give them an assignment to dig deeper. If you wait, it’ll never happen.
  2. Be curious. Many of my stories started out because I just wanted to know something. Turn your own curiosities into a question or a hypothesis that reporting can help you answer and test. Do not think, “I’m going to do a story on this.” Instead, just work on being curious and looking for answers. The stories will reveal themselves to you in time.
  3. Start small. Instead of trying to do a big story right off the bat, include investigative elements into your regular work. For example, look for data that can help enrich a daily story. Start looking for source documents as you report. These small victories can lead to big stories down the road.
  4. Don’t be afraid of hard work. This type of journalism can be tedious and frustrating. If you’re feeling like it’s too hard, you might be doing it right.

If you could tell a student journalism kid anything about anything that you think would be helpful to them these days, what would it be? What would you like them to know?

“I’d say that none of us ever feels like we really have things figured out.

“I remember when I was in college, I looked forward to the days when I would know exactly what I wanted to do with my life. Guess what? It turns out we always feel a bit uncertain and we’re all basically kids.

“So get out there and embrace feeling uncomfortable. Whether you end up in journalism or something else, the growth, I’ve found, is often in the discomfort.”

Cleveland Plain Dealer honcho Chris Quinn writes off criticism of his AI passion project as “uninformed outrage,” while still being wrong about almost everything, including college journalism programs

An early photo of Chris Quinn reacting to criticism of his views on AI, journalism schools and journalism professors. 

 

THE LEAD: Chris Quinn, the VP of content for the Cleveland Plain Dealer, must have a really tired arm from patting himself on the back, or whatever else he does for self-congratulations, as he’s back with another column about the awesomeness of his staff’s use of AI:

The first wave of responses was from regular readers, and most were positive. Several thanked me for showing how we use AI to expand our offerings while maintaining quality.

I suspect I receive little negative feedback about AI now because I’ve written about it so often. I know the anxieties it causes. That’s why I explain how we use it, assure you we are not replacing jobs and promise that humans stand behind everything we publish.

As for anything that might challenge his assumptions, well, Quinn doesn’t have time for that crap:

(A) cranky journalist in another state took offense and on Monday ranted on social media about my practices being the ruination of journalism. Much bombast by others followed.

Or, so I’m told. I didn’t read any of it. I have no time for uninformed outrage on social media channels.

(EDITOR’S NOTE: I was not the “cranky journalist” Quinn spoke of, clearly, because my “bombast” and “uniformed outrage” was published Thursday. Just want to clear that up.)

In the end, Quinn gave all of his supporters a good pat on the head before trying to shame anyone who wasn’t fully on his side:

For those who wrote to say they understand and admire what we’re doing, many thanks. To those who wrote to criticize it, I suggest you look to history to understand that the only path forward is adaptation.

Or, keep stomping your feet until you don’t have a leg to stand on.

CATCHING UP: Quinn wrote an extensive column last week, praising the use of AI as a tool that allowed his staffers to do more reporting and zero writing in some under-covered enclaves of the paper’s circulation area.

In doing so, he decided to take several potshots at colleges, college professors and college students, saying they were doing everyone on Earth a massive disservice by decrying the value of AI, or outright ignoring it.

This led to at least some of the backlash against him, including the piece I wrote here that made what I consider to be three clear, well-reasoned and well-supported arguments:

  • Quinn is wrong about journalism programs not teaching AI or telling students that AI is the devil.
  • AI is a tool that still has a lot of kinks to work out, and it has proven to need some extensive oversight in its current form.
  • The content the PD is producing from its “Report it all, let AI write it up” leaves something to be desired in terms of quality.

In his most recent missive, Quinn didn’t deal with almost any of these criticisms, but then again, I really didn’t expect him to. In reading through his 14 previous letters on AI, I’ve found kind of a pattern in his views on AI. Two broader underlying premises really underscore why I’d love to play poker against this guy:

The Law of the Instrument: The concept has been around for generations, but it’s often attributed to Abraham Maslow, and it basically states that if the only tool you have is a hammer, you treat everything like it’s a nail.

Quinn has so bought into the premise that everything can be done with a strong set of reporters and an AI grist mill, that it’s clear all stories are getting done this way on those beats. The underlying problem is that not all stories can be done well this way.

Quinn mentions things like people wanting to know the score of the Browns game or the outcome of a vote from some board in Lorain. These stories are great for AI to just crank out.

OK, fine, but what about that story of the teacher who donated bone marrow? Or obituaries? Or other stories in which details matter and storytelling can make a difference? These things get ground up and spit out in a bland way that really undermines the quality of the work the reporters have done.

Quinn isn’t alone in this, as I remember having an argument with a broadcast professor during the “convergence phase” of journalism. I noted that some stories were better done in print or online while other stories were better done in broadcast. He argued anything I could do for a newspaper, he could do just as easily for broadcast.

I mentioned things like budget stories that needed mathematical depth and lacked a lot of visuals for video. He told me how he would take video of people typing on keyboards or how he would throw a copy of the budget on the table and film that.

The underlying point in both cases is the same: Yes, you CAN do a story this way but it doesn’t follow it’s the BEST way to do that story.

Often Wrong, Never In Doubt: I heard this phrase in a documentary on financial investors, where a short-seller explained that certain people are very good to bet against because they lock in on an idea and refuse to be dissuaded, regardless of the reality surrounding them.

When they are wrong, but overly confident, they’ll pour vast sums of time and money into risky things that end up going wrong, thus benefiting the people who clearly saw the inherent flaws in those things. Quinn fits this to a T.

In reading through all of his letters to the public, never once did he demonstrate one iota of caution. It was, “This is the greatest thing since sliced bread, so you better get on board.” I seem to remember that same pitch being used to market Theranos, cryptocurrency and MLMs.

Even when I’m really certain on something, I’m always open to the option that I might not be right. If Chris Quinn brought me to the PD, showed me all the great stuff he’s doing, demonstrated how they’d backstopped AI to prevent any catastrophic failures and presented data on how great this was serving his readers, I’d be happy to give this whole experiment another look. I believe paranoia is my best friend, so I’m looking out for risks and willing to say I’m wrong.

Quinn’s most recent letter just drips with hubris, belittling anyone out there who hasn’t fallen in line while ignoring the issues a bunch of us have raised here (particularly those about how crappy J-school is). It’s telling that after a letter in which he basically said professors suck and J-schools suck, he added this tidbit to the end of his latest missive:

Note: I mentioned a student last week who withdrew from job consideration because of our use of AI. Some readers concluded the student attends Syracuse University. That’s not the case. Actually, Syracuse’s Newhouse School of journalism, a valued partner for us, teaches about AI in journalism. Leila Atassi, one of our editors, will be on the Syracuse campus in a few days to help coach students in how we use AI.

That’s exceptionally tone deaf for two key reasons:

  • You spent an entire column telling everyone that college journalism programs ignore or hate on AI and then without an ounce of irony, mention how great Syracuse is and that they’re doing some awesome AI stuff.
  • You crapped all over journalism degrees and how they’re worthless, yet you’re dispatching Leila Atassi to Syracuse to teach these kids. I wonder what her background is… Oh… Yeah…

And, I’d like to say I believe in Leila and her abilities, if for no other reason, than she went to a hell of a good journalism school for her master’s (and she was actually one of my students for a while.)

In any case, while Chris Quinn thinks I’ll be here stomping my feet until I don’t have a leg to stand on, I’ll actually be watching to see what happens as the PD’s Icarus keeps flying higher and higher on his AI wings.

Cleveland Plain Dealer honcho Chris Quinn took time out of his busy schedule to crap all over journalism schools about their views on AI, despite not actually knowing their views on AI

I hope the computer-based journalism helpers Chris Quinn is putting his faith in work better than the Cleveland Plain Dealer website. I tried to buy a subscription to view his diatribe about journalism schools and AI, only to have a spinning wheel of death show up for about a day or so…

THE LEAD: Chris Quinn, the VP of content for the Cleveland Plain Dealer, took a victory lap over the weekend, bragging about how he removed the writing requirements associated with journalism via “AI specialists,” while also telling journalism schools they suck:

Because we want reporters gathering information, these jobs are 100 percent reporting. We have an AI rewrite specialist who turns their material into drafts. We fact-check everything. Editors review it. Reporters get the final say. Humans — not AI — control every step.

By removing writing from reporters’ workloads, we’ve effectively freed up an extra workday for them each week. They’re spending it on the street — doing in-person interviews, meeting sources for coffee. That’s where real stories emerge, and they’re returning with more ideas than we can handle.

<SNIP>

Journalism programs are decades behind. Many graduating students have unrealistic expectations. They imagine themselves as long-form magazine storytellers, chasing a romanticized version of journalism that largely never existed.

That’s what they’re taught.

 

DISSECTION TIME, PART I: Let’s look at both Quinn’s arguments as well as take some time to disprove them, starting with his view of students and journalism programs:

The Strawman Student: Quinn’s piece begins with an exemplar of how students suck these days, especially because we teach them poorly at every journalism school in the country:

A college student withdrew from consideration for a reporting role in our newsroom this week because of how we use artificial intelligence.

It reminded me again how college journalism programs are failing to prepare students for the workforce.

I don’t have a reason to doubt Quinn that this kid exists, but I also have no reason to trust him. I’d like to see the withdrawal letter/email/voicemail the kid sent and I’d probably also like to talk to the kid.

See, Chris, sometimes people tell you stuff that isn’t true, like “I really wish I could make it to your party” or “The break up isn’t about you, it’s about me” or “It happens to a lot of guys and it’s not a big deal.”

Maybe this kid didn’t want to work for someone who saw their role in the newsroom as feeding grist into a mill for a robot overlord. Maybe they actually enjoyed writing, so giving up the part of the job they like wasn’t worth it to them. Maybe, and I say this as a huge fan of the sports teams, they didn’t want to move to Cleveland.

Could be a lot of things, but blaming it solely on your AI policy helps you nicely set up your argument that journalism schools suck.

 

The Incorrect Overgeneralizations: The bigger problem here is the leap from this one kid not liking something to all journalism programs failing all of the kids out there all of the time. Even if we pretend that this one alleged kid was so allegedly horrified at the Plain Dealer’s amazing-as-hell AI set up that they had to pull out immediately, it doesn’t follow that all kids in all schools are taught to hate AI. This is called negative social stereotyping.

Even if that feels like a bit of hyperbole, let’s at least agree that not every kid who comes out of a program is the exact same in terms of quality, maturity and expectations.

Also, I think we can agree that not every journalism program is created equal, so while the kids at University A might be using smudge pots to ward off the evil spirits used to power AI, kids at University B might be getting some good data journalism help, transcription services and other goodies, courtesy of AI.

Then again, maybe we can’t agree, given this generalization:

Like many students we’ve spoken with in the past year, this one had been told repeatedly by professors that AI is bad. We heard the same thing at the National Association of Black Journalists convention in Cleveland in August. Student after student said it.

Chris, did you bother to dig a bit deeper on this, because there are a few nuances that merit consideration. First, who were these professors? Were they in journalism or were they in departments where they’ve gotten used to grading 500-word essays that AI can now crank out in 18 seconds, thus putting the fear of God into these people?

What kind of AI was under discussion? Traditional AI? Generative AI? Did the professors state that certain AI programs are less helpful than others, or that relying solely on whatever content AI puked up was dangerous from a fact-based standpoint?

Did the professors explain the “black box” and “hallucination” concerns about AI? Did the professors show them example after example after example of how AI completely screwed the pooch, thus trying to help them see that you can’t just turn it loose and hope for the best? 

I’m also curious, given your disdain for journalism programs, where did the amazing Hannah Drown and Molly Walsh garner their educational pedigree that mixed the poli sci, business and non-profit knowledge you desperately want kids to have?

Oh… Yeah…

Given their background, I’m wondering how Hannah and Molly feel about this proud declaration you made:

Fortunately for those of us who know exactly what skills we need in applicants, AI has altered the landscape so dramatically that we don’t need journalism school grads.

We don’t need any damned JOURNALISM GRADUATES… Except, of course, the two we hired to do this work that we’re so proud of…

 

The Erroneous View of J-Schools: I’d like to know how many journalism programs Quinn visited in the past five years. A five-year span would cover the time frame where artificial intelligence would have become relevant enough for schools to start embracing a relatively stable set of AI tools.

I’d put the over/under at about three schools, and I’d advise people to take the under.

There are likely colleges that are shunning AI, but clearly many more are embracing specific aspects of these tools.

CUNY has an entire AI Journalism lab for professionals to come back and learn the ropes. Northeastern University is diving into the research and practical ends of AI with its AI Literacy Lab. The Medill School at Northwestern University has its Knight Lab to work on AI and media. Arizona State University has put a ton of resources into its work on AI and news innovation. University of Northern Colorado built a production course that teaches students how to meld AI and journalism effectively.

Stanford, UCLA, Atlantic International University, Florida and Columbia are just a few of the other schools that have Journalism-based AI courses on the books, and those are just the ones I found on through a cursory search. That’s not even counting all the programs (ours here included) that have infused AI into the current courses we have, so we can demonstrate the value of the tools while we teach caution as well.

(NOTE: If your school or your class does some AI stuff, feel free to pipe up in the comments section. I bet we could really make a run at the record for most comments on the blog.)

I not only teach about artificial intelligence in my classrooms, but I also include chapters on it in my books and provide basic exercises to educators that showcase its strengths and weaknesses.

What we have here is a collection of facts, supported by links to additional information. I’d like to think that’s a bit stronger case than Chris Quinn’s “Old Man Yells at Cloud” approach to generalizing about what’s wrong with journalism schools today.

 

The “Road Less Traveled” Advice: Quinn’s ignorant view on J-school is problematically compounded by his educational suggestions for kids who want to enter his glorious newsroom:

If you’re a student considering journalism, I’d skip that degree. Study political science. Learn technology. Understand how government, businesses and nonprofits work. Take communications law and ethics as electives. Skip much of the rest.

 

Got it. Just like you did back in the day! Right, Chris? Oh… Wait…

I don’t know if he’s going to be on College of Media and Communication Dean David Boardman’s Christmas card list this year, but I’d love to see Boardman’s reaction to this column… 

 

Aside from the “do as I say, not as I did” thing, if I wanted to tank a kid’s future, I’d pretty much tell that kid to do exactly what Quinn is saying here.

Technology changes so rapidly that whatever the kid learned in freshman year would likely be obsolete by graduation. You can learn tools, but it’s important to know the broader ways in which they should be applied to further your skills and connect with your audience. For example, in my day, we didn’t major in Quark XPress. We majored in design, used the tool in conjunction with our broader understanding of the field and then adapted to technology changes.

In addition, there’s a reason the phrase “Why try? Go Poli Sci” is still heard in the halls of many academic institutions. It’s also much more likely to be in the “paper law” as opposed to the “trial law” end of the spectrum. I’m not saying a certificate, minor or even double major in this is field is bad, particularly if you want to take your media skills into the political realm. However, you’re not making it to a newsroom solely on a steady diet of Politics and Genocide or Western European Politics courses.

I’d also like to know where Quinn thinks students are getting their interviewing skills, their social media experience or their general reporting knowledge in this newly formed major he’s promoting here.

Being forced to meet people takes effort, particularly based on how today’s generation of students has grown up in a digital-first, post-pandemic, borderline-anthropophobic world. Research suggests that nearly 45 percent of Gen Z men have never asked someone out on a date in person, so if Quinn is assuming this fresh crop of potential folks can do this without some reporting courses (still a thing) or other forced socialization, I’ve got some unfortunate news for him.

Also, com law might not matter much any more, if what’s happening in the real world is any indication…

 

DISSECTION TIME, PART II:  With that out of the way, let’s pick apart Quinn’s views on artificial intelligence and the glorious way in which it has drastically improved his newsroom:

AI! It’s FANTASTIC! (Usually):  Quinn has gone all-in on AI, which is always dangerous when it comes to a new technology. Actually, it’s usually dangerous in any situation, given that most new ideas suffer a lot of growing pains before they eventually become valuable, but so much less so than what was expected.

Still, he’s a fan:

Artificial intelligence is not bad for newsrooms. It’s the future of them. It already allows us to be faster, more thorough and more comprehensible. It frees time for what matters most: gathering facts and developing stories to serve you.

Anyone entering this field should be immersing themselves in AI.

I’ll buy faster, but I’m not entirely sold on the other descriptors here, given what we’ve seen AI mess up already. Dare I say Quinn is “chasing a romanticized version” of this technological marvel.

AI has fouled up a ton of content in some pretty awkward ways, including calling a guy “useless” in his own obituary, misnaming the city in which an NFL team resides, cliche-festing local sports stories and screwing up an entire development plan in a local news story. That’s not counting the number of times people got tricked by AI sources or generally misled by AI-generated content.

 

Words, Words, Words…: Quinn seems to take an almost perverse level of pride in how much content his staff members can grab and how none of them has to do any actual writing any more:

By removing writing from reporters’ workloads, we’ve effectively freed up an extra workday for them each week. They’re spending it on the street — doing in-person interviews, meeting sources for coffee. That’s where real stories emerge, and they’re returning with more ideas than we can handle.

I get that it’s important to do deeper reporting, spend more time with sources and connect with the communities journalists cover. However, the question becomes, “How much of all that good will and strong effort is wasted if you just toss everything in an AI blender and then watch the content move along like you’re “Laverne and Shirley” at the Shotz Brewery?”

Plus, and maybe Quinn doesn’t give a damn, but I’ve found that when I invest a lot in the reporting, I tend to care about the story I want to tell. That usually leads to some stronger, more engaging pieces based on well-crafted writing.

Being a writer isn’t a negative, particularly if you want to write for the benefit of an audience that is interested in what you have to say. I think I’m qualified to say that, given everything I sit down to write has me thinking, “Who would want to read this and what would they want to know?”

I’m not sure if AI has gotten to that point yet, but I know good writers have.

 

Quantity over Quality: I forget what movie it was in, but there was a scene in which prisoners were told, “We’ve got good news and bad news. The bad news is that all we have for your dinner tonight is horse manure.” When someone asks, “So what’s the good news?” the official replied, “There’s plenty of it.”

Which brings us back to the Plain Dealer’s Bin of AI Content…

A quick look at the list of stories Hannah Drown put together recently provides some sense of the quantity. Each day she appears to be on the job, a handful or more stories with her byline show up. She’s got coverage of events at the Lorain County Junior Vocational School, a UAW strike in the area, a pop-up shop at the Lorain Community College, a school lockout in Elyria and more. The volume is there.

The quality, however, leaves something to be desired.

These are mostly stories that could have easily come from a press release rewrite, featuring a “Hey, come check out this new thing” approach. These lack depth and nuance, not to mention any level of critical thought. The stories have overly long sentences, generally lack flow and are as dry as a popcorn fart.

For all the bragging Quinn does about reporters getting a chance to sit with sources, meet for coffee and chat these people up, most of the content comes straight from documents, not people. A look through more than a dozen of these pieces revealed virtually no direct quotes or specific references to interviews with these salt-of-the-earth individuals.

For example, a story about a school teacher who donated bone marrow to a complete stranger half a world away would seem to be exactly the kind of piece that would engage readers through amazing storytelling. Instead, we get this lead:

LORAIN, Ohio — Valentine’s Day usually arrives with candy hearts and roses, but this year, one of the clearest acts of love connected to the holiday came without flowers at all.

We get no direct information from the teacher about the experience, nothing from the folks at the National Marrow Donor Program talking about the value of the program and nothing from people who have had their lives saved through some of these selfless acts.

The story has zero quotes in it and reads like a “how-to manual” for getting on the bone marrow registry and donating it to someone. Boring doesn’t begin to cover it.

I’m not entirely sure I can blame Drown for this, as it is her job to just shovel content into the front end of the pipeline. It’s also not stated to what degree AI did any work on this (or any other) piece in her clip file, which I’d consider a bit of an ethical concern.

What I can say is that if my name were on these things, I’d want the writing to be a lot better than it is. As we’ve noted before, AI essentially creates an average of EVERYTHING it takes in, regardless of quality, and this definitely feels like “C” writing.

What goes unsaid in Quinn’s magnum opus is that people now have an abundance of media outlets at their disposal that provide vast sums of content. Journalists have to grab people by the eyeballs and hang onto them in a way that distinguishes their work from the noise.

This is where quality writing and keen storytelling come into play and where the generic “held a meeting” leads that AI can churn out will fail.


(FINAL NOTE: I’m sure Quinn would be horrified at the amount of time I spent writing this piece, given his “crank ‘er out” philosophy. I’m fine with it, though, because I believe dedication to one’s craft matters a lot, even if the point is just to tell someone they’re full of crap.)

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