How to make things relevant for your readers when they no longer have shared, collective experiences

On this date in 1960, the Pittsburgh Pirates defeated the New York Yankees in Game 7 of the World Series on Bill Mazeroski’s ninth-inning walk-off home run.

To fully understand the gravity of the moment for many people living in that time, it’s instructive to listen to sports journalist Beano Cook’s assessment of the situation:

“If you grew up in Pittsburgh, the way I did, you remember where you were when heard F.D.R. died, when you heard about Pearl Harbor, when you heard the war ended and where you were when Mazeroski hit the homer.”

I’m sure not every human being on Earth had that kind of reaction to it, especially Yankees fans who considered World Series domination to be their birthright, but it does speak to the larger sense of how we once had a sense of shared moments in time.

During my life time, there have been a few of those “where were you” moments that stick in my head to this day. I remember being on the floor of my parents’ living room on that yellow shag carpeting in front of the old Admiral-brand TV we had when the Miracle on Ice occurred.

I remember being in the Doctoral Pit in Columbia, Missouri with several other former journos-turned-Ph.D.-students huddled around an old tube-style TV as we watched the towers collapse on Sept. 11, 2001. (I also remember having to go to a multi-variate statistics class, taught by an international grad student who had no idea what was going on. To this day, I still can’t figure out binomials.)

In today’s era of quick-hit social media, in which algorithms feed us more of what we want to see and isolate us from a wide array of viewpoints, I don’t know if shared cultural moments are possible for this generation, but the litmus test might be the shooting death of Charlie Kirk.

A recent analysis of what people thought about Kirk, his death and the person arrested on suspicion of shooting him found that social media created completely different worlds in which individuals learned about all of this. In addition, social media companies have removed a lot of the guardrails that were once considered crucial in eliminating factually incorrect content and tamping down rage.

As much as it seems like EVERYONE around me has an opinion on Kirk, his death and everything that’s wrong with the world today that led to it, I am still running into students who know nothing about any of this.

And I’m teaching in a media-based field where knowing what’s going on around you is kind of important.

Rather than going down the rabbit hole of whose values are better or what people don’t see thanks to self-feeding loops of social media destruction, I think it’s more important to realize that horse is out of the barn. What matters now is how we deal with it as journalists, give that most of our job is providing content to people in a way that’s relevant, useful and interesting to them.

Here are a few things to realize about the people out there consuming our content and how we need to serve it up differently for them:

NEVER ASSUME THEY KNOW ANYTHING: This seems a bit blunt and harsh, but we don’t all see the same news at 10 p.m. or read the same newspaper on the train ride into the city anymore. Just because people exist on X, Facebook, SnapChat, TikTok or Chorp, it doesn’t follow that they know anything we’re trying to talk about either.

Everything is individualized, so while my feed might be filled with calm, rational discussions about social policies in higher ed, the person right next to me might be learning that Bad Bunny’s Super Bowl appearance is part of a plot to explode the brains of ICE agents with a sound ray that will also turn undocumented migrants trans.

(We have the technology… You are just being kept in the dark about it. Read more about my inside information at the website http://www.areyoufrickinseriouslystupid.com)

What this essentially means is that we have to start from a position of less than zero to explain situations to our readers if we want them to get anything out of anything we are trying to tell them.

I used to tell students that 1-4 sentences of background was usually enough to catch people up on topics of interest. As much as that number might need to increase exponentially, it also needs to be counterbalanced against the minuscule attention span people have, so it’s going to be a fine line to walk.

This leads to the second point…

WRITE IT LIKE YOU’D WANT TO READ IT: The goal of most standard media writing is to get to the point immediately. The problem is that most people don’t write for others the way they want content sent to them in the realm of social media. That creates a massive disconnect we need to fix.

I did a study a few years back involving student journalists who were responsible for running social media for the media outlet. I asked them to rate a bunch of uses and gratifications they have for social media they received. In other words, what do you like that you get and how you get it from social media? I then asked them to outline the approach they took to sending social media to other people as a source from their media outlet.

The results? Almost zero overlap between what they considered “best practices” for social media they consume and the way they themselves provide it to other people. In most cases, they liked writing really long and involved stuff but they hated reading it. They also liked things to be quick and direct, but felt it necessary to avoid being that direct in their own work.

Studies of social media and its impact on the brain are mixed, but one discussion about the topic seemed to make the most sense to me. The writer basically said that social media exercises our brains in certain ways, so we not only get used to that, but the other aspects of our minds tend to atrophy a bit. The author compared it to “skipping leg day” at the gym but doubling up on core exercises: One part gets weaker while the others get stronger.

This kind of media consumption limits our ability to do the more strenuous mental work that non-social-media use requires. It also impacts our ability to create memories, so writing giant diatribes with six interweaving plot lines isn’t going to help the readers in any meaningful way. So, if we want to get across to the people, we need to build it in a way they’ll best understand it.

 

SELF-INTEREST IS OUR ONLY SALVATION:  If we have but one thing in common anymore, it is literally the interest we have in why something matters to us personally. If that’s all we have to go on, we’re going to need to saddle up that horse and ride it to death.

To be fair, some larger moments over the past 20 years only stick in my brain because I had a personal connection to them. The 2007 shooting at Virginia Tech mattered a great deal to me because I knew the media advisers at that papers and I had spoken to some student journalists from there at one point. I remember refreshing my email every 0.5 seconds, hoping for a response from a friend to tell me she was OK.

The Las Vegas shooting fell into a similar vein, in that my aunt and uncle were in Vegas at that point. I remember trying to teach a class and keeping an eye on text messages from my mom to tell me if my family members were safe.

And again, I’m PAID to be aware of larger issues that get a ton of media coverage, so if I’m falling down on this, I can’t imagine what it’s like to people who are learning nothing other than what TikTok feeds them.

At one place I worked, we used to require the students to finish the sentence “This matters because…” before they were allowed to start writing their stories. Bringing something like this back for all media writers, with a more direct version like “This matters to YOU, my reader, because…” might help us better focus our attention on the “how” and “why” elements of what we’re covering as we target the demographic, psychographic and geographic needs of our specific audience members.

We often have to remind students that they’re not writing for themselves, but rather the audience. Now, we might not only need to double down on that, but also make sure they have a full sense of who is out there and and a laser-like focus on making it relevant to them.

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