Yik Yak is back: Love it or hate it, this anonymous social media tool has value for journalists

Yik Yak, an anonymous social media app that drew heavy criticism for the horrifying crap its users posted, has returned after a four-year hiatus, promising new rules and better behavior:

Before shutting down, Yik Yak was the subject of hate speech and cyberbullying across high school and college campuses.

But with the newly launched app, the owners say they’re committed to taking a strong stance against threats and other abuse.

“On the new Yik Yak, it’s against the Community Guardrails to post bullying messages or use hate speech, make threats, or share anyone’s private information,” the company says on its website.

The app had a four-year run, starting in 2013 and closing in 2017, amid diminished use and criticism that it protected awful people and the awful things they said. The new owners have pledged to keep the anonymity the users loved while weeding out the bad actors:

We’re committed to combating bullying and hate speech on the Yik Yak platform by any means necessary.

On the new Yik Yak, it’s against the Community Guardrails to post bullying messages or use hate speech, make threats, or share anyone’s private information.

If someone bullies another person, uses hate speech, makes a threat, or in any way seriously violates the Community Guardrails or Terms of Service, they can be immediately banned from Yik Yak. One strike and you’re out.

I’m not sure how a model that says “Nobody knows who you are, but we can ban you if you misbehave” works, but I’m not a tech dude, so I’ll let that slide and believe it when I see it. Also, if we’ve seen anything over the past eight years, it’s a massive spike in misinformation, cyber-rage and online harassment, so I imagine the folks at Yik Yak will find themselves working like this when it comes to trying to stop the bad actors from getting through:

 

Prior to this reboot, I asked one of my media writing classes if they ever heard of Yik Yak or used it and I probably would have been better off asking them if they ever rode a penny farthing bicycle, given the blank stares I received. Apparently, four years is enough time to completely obliterate market awareness among the 18-24-year-old market.

However, when Yik Yak was at its peak, the staff members at the paper I advise followed it with an almost religious furvor. The paper ran the “Top Five Yaks” of the week on the entertainment page. I wasn’t a fan of the app or its approach to media, and I knew that for every “good” thing we got out of Yik Yak, there were at least a dozen awful things that I couldn’t believe people had the audacity to write. Still, there were moments that gave me hope this thing could work.

With all that said, here are some potential benefits Yik Yak can provide to campus journalists and journalism students with its return:

GEOGRAPHY IS FRONT AND CENTER: When I wrote the first edition of the reporting book, I featured Yik Yak because it touched on the audience element of geography, something few other social media platforms did at that time. While the other apps were trying to expand people’s reach to the farthest reaches of the globe, Yik Yak was keeping its users close to home.

The platform used a 5-mile radius to establish a local community, which was usually enough to capture a college campus and maybe even a few off-campus venues. Whenever someone in that range tossed out a “yak,” everyone in that zone could see it. Those people didn’t have to “follow” someone to see what they were saying or sort the posts into certain streams. This kept people abreast of what was going on all around them.

The benefit of this approach is that your geographic location follows you (or at least it did… We’ll see how this new version shakes out) while still allowing you to have a home base. Thus, you can see what’s going on around you when you visit a friend at another campus, while staying on top of what’s happening back home. It is the digital equivalent of reading a good local newspapers while you’re on vacation.

Geography is often the overlooked audience element, as demographic and psychographic information tend to be both easier to define and more relevant in a digital world. However, this app shows that world nearest to the user can matter a great deal.

 

BREAKING NEWS TIPS AT THE READY: When I groused about the return of Yik Yak on Facebook, one of my former editors reminded me, “That’s how I found out about the ricin kid.” UWO student Kyle Smith was arrested on suspicion of possessing the deadly substance in 2014, a story the Advance-Titan broke at the time. Follow ups that remain online show he eventually pleaded guilty to the crime and received a 40-month prison sentence.

Another said, “That’s how we found out about the dorm fires.” At the time, someone had set fire to multiple pieces of furniture in the laundry room of one of the residence halls. (That Advance-Titan story has somehow managed to disappear into the internet ether as well, but it was a big deal.)

I remembered both of those pieces and they were amazingly good ones, but I had forgotten we got the tips through “yaks.”

In flipping back through a few issues of the paper I kept from those days in the mid 2010s, I realized that Yik Yak alerted us to accidents on campus, police calls to certain buildings, those fires and, of course, the FBI swooping in on “the ricin kid.” Obviously, we did a lot more digging into each of those stories before publishing them, but they each had their genesis in Yik Yak.

To that end, it basically became a digital police scanner (and then some) of sorts for us. When someone “yakked” about something like, “WTF R all the cops doing @ South Scott?” we could run over to that residence hall and figure it out. We also knew that whatever people were yammering about on the app was happening within a bike ride of our office, so we could figure out what was going on and quickly decide if it merited coverage.

 

ANONYMITY DOES PROVIDE OPPORTUNITIES: I am fully aware of the dark side of the anonymity of Yik Yak. Professors have been threatened and sexually harassed in their own classrooms DURING CLASS. People have used the app to make racist statements and threats, with one even saying they would “shoot every black person I see. Users have threatened rape on too many occasions to count.

In short, I’m still not thrilled that this thing is back, despite general reassurances from the app’s new owners that this will be a kinder, gentler Yik Yak. However, now that the die has been cast, it’s probably worth trying to make chicken salad out of this chicken crap. And that starts with understanding the value of anonymity when paired with an easy-to-use platform.

Back in the pre-digital days, newsrooms often had a tip line, where people could call in about things that concerned them or that they thought people had the right to know. It could be a complaint about their landlord or it could be an allegation against a city official or it could be some truly whacked-out weird story that only made sense in the demented mind of the caller. Journalists were able to separate wheat from chaff and dig through these tips, many of which yielded important stories.

The distinction here is that the tip-line tips that failed to pass muster never saw the light of day back then, while Yik Yak is basically a full public display of EVERYTHING, including whatever racist, sexist, homophobic, terrifying crap some imbeciles decided to type up with their thumbs. That doesn’t mean there aren’t diamonds in the cesspool, so it’s worth digging around.

When granted anonymity and easy access to something that gives them a voice, people are more likely to be honest in exposing things that are problematic. Journalists often talk about how things like Larry Nassar’s behavior and Harvey Weinstein’s behavior were “open secrets” among people in their areas of employment, but nobody would put that information out for public display. The #metoo movement has its roots in the idea that sexual violence affected more people than anyone knew, but the survivors remained silent for fear of public identification among other reasons. The ease of use associated with social media allowed the hashtag to spread and more people to come forth without having to fill out a 23-page document.

Yik Yak has the potential to take those key elements and provide you with information about things happening around you that people otherwise wouldn’t say publicly. It could be that the track coach is skimming money or that a professor in the art department is “handsy” with certain students. It could be that a CA or RA is selling weed to people on their floor or that the security cameras at a residence hall have been broken for six months.

With most “hush hush” stories, once there is a crack in the foundation, other people begin to chip in their experiences and help bring the whole house down. A single “yak” could start that process or at the very least get you the thread you need to start digging into that story more deeply. Like all stories rooted in anonymous tips, you should make absolutely certain that you have fully reported the piece before it sees the light of day.

However, every story has to start somewhere. Maybe it’ll be on Yik Yak this time.

 

 

 

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