The Filak Furlough Tour’s final stop of the year is the one I was most excited to make. Amy DeVault at Wichita State University is a great friend and colleague. She advises the Sunflower, the student newspaper there and does an incredible job with some incredible students.

I also have a history with these folks, in that we were blogging about the little …. um… people in student government a few years back trying to slash the paper’s funding and kill the publication. In the end, things worked out well, but I’ve always had a soft spot in my heart for the underdog in the fight, which is why I will always do anything I can to help The Sunflower.

Wichita State University — WICHITA, KS

THE TOPIC: The folks there wanted a basic critique of the newspaper itself as well as the opportunity to do some Q and A stuff, so that’s what we did. I had a chance to see the publication a couple times over the years, including a recent review of it for the Kansas College Media contest.

BASICS OF A CRITIQUE: If you want to see a really great, well-rounded news publication that covers its niche well, grab a copy of The Sunflower. They have a great mix of big pieces and small news bits. They have a strong collection of writers, photographers, designers and graphics folks. I loved a lot of what they did, so I made it clear that pretty much any critique was of the “here are some polish points” variety as opposed to a “Dear LORD do you need a wrecking ball and a blowtorch to get this thing into shape” collection of grievances.

Here are some observations I hoped might be helpful to them, and might also be helpful to you all as well:

• Size versus value: In some cases, stories can get out of hand a bit, particularly when it comes to pieces that feel investigative, but don’t really add up to a lot. For The Sunflower, one piece in particular had a lot of content to it, but it really didn’t add up to a lot. The story looked at allegations of racial animosity during a rec center basketball game. The reporter dug into every allegation and every explanation offered to counter them, but in the end, the story was basically that a couple dudes got out of control playing basketball and nobody could fully corroborate either side of the argument.
  The story could easily have been cut significantly to reflect that reality and the graphic used to create the front-page centerpiece didn’t really add a lot to the storytelling either. This is one of those cases where the size didn’t mirror the value of the piece. It can be tough to see a lot of hard work essentially amount to less than we would hope for as journalists, but it’s worth remembering that the readers need to see value if they’re going to invest a ton of time in a piece. Whacking the hell out of something can be painful, but your readers will thank you.

 

• Keeping it local: Overall, there was a TON of great local coverage in the publication. My only minor grouse was a common one on the arts/entertainment page: movie and music reviews. If you can give people something they can’t get anywhere else, fine, do those reviews. If not, leave that stuff for the IMDB’s and Richard Roepers of the world and go cover some local bands or some local theater.
  If you’re asking yourself, “OK, so when WOULD I do a movie review?” my answer is an example from a student paper I critiqued years ago. The paper was from a small religious school out west and it reviewed the movies from the perspective of the faith base. The reviews noted how much violence or sex or whatever was in there and how people who practiced certain levels of the faith’s orthodoxy might be more or less offended by this content. I’m not getting that level of clarity on Rotten Tomatoes.

 

• Use your voice: The opinion page was solid, and it’s often difficult to critique an opinion page, because it’s often at the mercy of whatever is going on around you. When the paper was under attack all those years ago, the opinion page thundered against the stupidity of the student government with the fire of a white-hot sun. That’s not always possible to do when you’re faced with some “meh” news days. Even more, it can make things worse if you’re trying to gin up some false-front rage for the sake of feeling like you’re wielding the power of the press.
  That said, I did note that they shouldn’t be afraid to go in the corner and fight for the puck when news merits their viewpoint on behalf of the student body. If something needs to be called out, it’s the publication’s duty to use its voice effectively to do so.

PICKING FILAK’S BRAIN: Here are a few of the things that came up in our time together. The questions aren’t direct quotes, but more of the general gist of what we were going after. Answers fit the same pattern:

QUESTION: What kind of balance do you think should be present in the publication between the kinds of things people like and the things people need? Is there a percentage split on something like this?

BEST ANSWER I COULD COME UP WITH: I’ve had a version of this question in a number of other stops on the tour and throughout my time working with student media. What I’ve tried to convey is that ALL information should be geared toward things that provide value to the readership, whether that value is in the form of entertainment, editorial insights, informational alerts or knowledge-building content.

What tends to happen is that we present content without a strong sense of WHY readers should care. In other words, people tend to blow off the “newsier” stories because as writers, we don’t make a strong enough “this matters because” statement for them.

My suggestion, therefore, is to worry less about trying to get people to eat their vegetables by force-feeding them dry news pieces and worry more about trying to make those pieces clearly personally relevant to the readers so they’ll be drawn to those stories.

 

QUESTION: What does it take to make a profile really work well as a profile and not feel so blah?

BEST ANSWER I HAD AT THE TIME: A lot of profiles fall flat because they lack observational elements that add flavor and meaning to them. The SCAM model can help you better find ways to capture the setting, character and action of your source through spending time with that person. You can then convey meaning by making sense of how those first three pieces work together to inform the readers about the overall “vibe” of this person.

You don’t have to describe every hair on the source’s head, all the way down to the worn heels on their cowboy boots to do a good job of describing a person. In fact, the opposite is almost always the case. You need to paint a word picture so that I can see this person in my mind’s eye while I’m reading the story. That can be their physical presence, if that’s crucial to the story. It can be their emotional presence, if that matters more.

Case in point, I was reading a profile today that one of my kids wrote about a young woman who is on a national-championship-winning gymnastics team here at UWO, while also having committed to the Army ROTC program. The programs seem ridiculously disparate: One requires individuality, and glitz, while the other required uniformity and plainness. Gymnasts tend to be tiny and Army folk tend to be giant. So, to more fully understand how that worked in one person, we needed to have a physical sense of this kid.

In another instance, the person was describing a religious leader who used his own struggles with faith and his practical nature here on Earth to help others find their way. In this case, whether he was giant or tiny was less important than the emotional interconnectivity he displayed in life.

Whatever route you go is fine, but you need to do a lot of observation of that person to truly capture the source’s essence and communicate that effectively to the audience. In doing so, you can focus less obsessively on getting every detail about the person’s life in there, like you’re crafting a resume.

 

QUESTION: The people around here in the upper reaches of power tend to like to route everything through the marketing department or just issue statements when we want interviews. How do we get around that kind of thing?

BEST ANSWER I COULD COME UP WITH: This is a trend with a lot of folks, and it happened here as well for a while. The general consensus is that if you don’t actually do an interview, you can’t say something stupid. This is supported by the idea that statements get about 23 people revising them before they go out to the public. Meanwhile, a mouth can yield a lot of problems when someone forgets to put their brain in gear before opening it.

The problem with statements, other than the general reek of bovine excrement that wafts from them, is that there is no chance to ask follow-up questions, refute basic assumptions in them or generally cut through the fog of obfuscation they offer. Thus, getting the interview is vital to making sense of some things reporters are covering.

I argued that you should always push back against the statement approach and track people down who decline to respond to your email requests. The university leaders have offices. Go there. Professors have teaching schedules. Track them down after class and walk with them. Set up camp outside their faculty office or generally be a persistent pain in the rear end. If they refuse to answer questions, turn THAT into part of the story:

“Professor John Smith refused to engage with a reporter who met him after class, instead saying he would ‘have someone issue a statement on the matter.’ When the reporter noted that a statement would be insufficient, Smith went from a slow walk to a brisk trot toward his office. He quickly entered and slammed the door behind him. Knocking to rouse him was unsuccessful.”

In short, as I said to the staff, “Tell the administrators, ‘You mean to tell me that someone of your educational level is afraid of an undergraduate student who works for a newspaper named after a pretty yellow flower? Come on!'”

 

FIN: And that’s where the Filak Furlough Tour came to an end. Thanks so much everybody for letting me be part of your lives and for making my furlough fun.