A cussing meteorologist, a porn-star professor and a fan of racy rap: The Suicide Squad sequel of free speech cases (A Throwback Post)

I hadn’t intended to turn the first week back into a First Amendment showcase of sorts, but real life has a way of dictating content, which leads us to today’s installment of “Weird Free Speech Situations Theater.”

In this case, it is a settlement over what constitutes “unprofessional” social media posts for a pharmacy student:

A month after Kimberly Diei enrolled as a doctor of pharmacy student at the University of Tennessee, the college’s professional conduct committee received an anonymous complaint about her posts on social media.

The college reviewed her posts, which included racy rap lyrics and tight dresses, and concluded that they were vulgar and unprofessional. It threatened to expel her.

For the last four years, Ms. Diei has been fighting her school in court, arguing that her posts were fun and sex-positive, and unconnected to her status as a student. Now she has won a settlement: On either Wednesday or Thursday, she expects to receive a check for $250,000 — both vindication and relief, she said.

This situation, as well as the ones involving Joe Gow and Sam Kuffel had me thinking back to previous posts about the support of free speech and how the court cases involving it never are about benign speech. As Zach Greenberg noted in his interview with the blog, nobody tends to throw a fit when someone comes out as “pro-cute puppy photo,” so most free speech situations tend to be about things people find beyond the pale.

Thus, free speech advocates tend to end up with the “worst heroes ever,” to borrow a phrase from “The Suicide Squad” movie trailer. Here’s a look back at the first time we made that argument on the blog.

 


 

A rock star with a heroin problem, the “Bong Hits 4 Jesus” guy and a foul-mouthed cheerleader: The Suicide Squad of free speech court cases

A frequent joke told among lawyers is that the best case is the one with a carload of nuns as your client and a busload of priests as your witnesses. In most cases, however, it seems more like this scene from “The Wire.”

When it comes to First Amendment law, it would be great if we had more cases in which polite, articulate young people like Mary Beth Tinker who quietly wore a black armband to school to protest the Vietnam War. Her choice led to hate mail and threats, but also a ground-breaking Supreme Court case regarding student free-speech rights. And, looking back on it now, people can understand better her underlying concerns about the war as well as her relatively mild statement against it.

Tinker v. Des Moines (1969) established that students do not shed their Constitutional rights at the schoolhouse gate. It also provided protections for students who wish to express themselves against intrusion from school overreach.

Unfortunately, an upcoming case in which a high school student did her best “Scarface” dialogue on Snapchat could be the case that undoes a lot of those protections in a digital age:

In 2017, ninth-grader Brandi Levy said on Snapchat some version of what stressed-out students have been saying on the back of the school bus since the invention of buses: “Fuck school fuck softball fuck cheer fuck everything.”

The post was shared on a Saturday afternoon during a trip to the local convenience store, disappeared from Snapchat by Sunday afternoon, and caused no disturbance at school whatsoever—except to irritate the cheerleading coach, who banned Levy from the squad for a year.

She filed suit, and in June 2020, a federal appeals court ruled that school authorities violated the First Amendment by disciplining her for the off-campus speech. Now, the Mahanoy district is asking the Supreme Court to overturn that ruling.

The case doesn’t matter in regard to that single incident anymore. Levy is now a college student, the cheer team has had a complete turnover in terms of membership and nothing the court could do would change what happened in regard to the punishment levied at the time.

However, if the court decides to overturn that appeals court’s ruling, it could mean that schools can now actively monitor social media and punish students for ANYTHING that appears to be “objectionable.” If that doesn’t scare you, you probably had one of the six “really cool” high school principals I was always told existed somewhere.

Me? I dealt with a lot of nuns and balding guys who wore short-sleeve shirts with brown ties. This is terrifying…

This leads to the point of the post: It seems like we NEVER get the perfect Supreme Court case that perfectly showcases speech that deserves to be protected for the betterment of society. It’s never the student newspaper that was censored for reporting that the principal had stolen money or the kid with the bullhorn outside the school telling people not to eat cafeteria food because the workers were being abused.

It’s always something with an F-bomb, a nude pick or a drug reference that we get to stand behind and say, “Hey, look… You CAN’T censor this because… well… geez…”

We don’t get Superman, Batman, Aquaman or Wonder Woman as our defenders of freedom.

We get The Suicide Squad:

In other words, we get a “mental defective dressed as a court jester,” a “guy who wears a toilet seat on his head” and a “shark with hands,” to quote the red-band trailer I’m not allowed to show you here…

If you think I’m kidding about this, consider the following court cases on important topics:

The landmark case for online speech and defamation? Rocker/Actress/Woman I’d be most scared of meeting in a dark alley Courtney Love won and survived an appeal of her “twibel” case (Twitter plus libel) in 2014. Love, whose outlandish behavior and heroin abuse have long been the subject of media coverage, stated that an attorney had been “bought off” instead of helping Love recoup parts of her late husband’s estate.

A crucial Supreme Court case regarding speech at school sponsored events? Morse v. Frederick, also known as the “Bong Hits 4 Jesus” case. A student held up a sign at an event proclaiming the cryptic message. When the sign was taken away by school administrators, the student later sued claiming his First-Amendment rights had been violated. The SCOTUS ruled that schools have the right to remove pro-drug messages, even though students have some free speech rights at school.

The case that dealt directly with a reporter’s right to maintain confidential sources? Branzburg v. Hayes, which dealt with reporters being forced to disclose the names of sources who were manufacturing hashish.

And, of course, the case involving satire and hyperbole in regard to public figures comes from the apparent patron saint of this blog, pornographer Larry Flynt.

Now, the question of whether students can get smacked around for writing things on their own time on their own social media that school officials dislike comes down to one foul-mouthed 14-year-old cheerleader.

The problem with all of these cases is that it becomes so much easier to suppress speech that is unpopular, vulgar or otherwise disagreeable.

If the reporters in Branzburg were protecting whistleblowers who had uncovered some sort of dark plot by a foreign government to go all “Red Dawn” on the U.S., it would likely feel better to the courts to support their interests in remaining anonymous.

If the school was trying to suppress speech about the superintendent stealing money from the district to buy weed, maybe a “No Bong Hits 4 Superintendent Smith” sign would have garnered a different outcome.

If Sally Fields had tweeted about potential legal malfeasance (while wearing her “Flying Nun” costume), it might not have felt like the entire future of online free speech hinged on whether the defendant was going to lose her mind on the stand and start throwing things at the jury.

If the cheerleader had done her rant without the f-bomb, maybe the courts would be more inclined to side with her at every level.

However, we don’t get to choose the cases that decide our fate, which is why it’s important to make sure that we stand up for all speech because what one person thinks is a felony charge, others might consider a misdemeanor at best. In the mean time, keep an eye on this one, as it’s got a lot more at stake than a lot of people think.

Let’s Reinforce the Driver’s Ed Rules of Journalistic Writing (A Throwback Post)

The view from my driveway this morning told me two things: 1) It wasn’t going to be an easy trip to the office and 2) at least 75% of my students would suddenly come down with food poisoning and couldn’t possibly make the 8 a.m. class.

The first decent snow of the year in Wisconsin provided me with the impetus for this week’s Throwback Thursday Post.

When it comes to weather like this, we generally have two types of drivers that account for 95 percent of the people on the road:

  • The driver who goes 12 mph, is constantly sliding all over the road, can’t avoid skids on curves and practically stops about every quarter mile. In spite of this, they will continue down the road and drive just fast enough to prevent you from passing them.
  • The driver who has the philosophy of “I got my jacked up 4 x 4 with brass truck nuts on it and God is my co-pilot, now let’s DO THIS!” as they fly past everyone at 95 mph on a two-lane road.

I spent my morning behind the former and noted a few of the latter had landed in the ditch all along Highway 21. (Dad’s theory on four-wheel drive was always, “It just means you get stuck deeper in the ditch.) Throughout my drive, I found myself going back to my days of driver’s ed, where I learned how to reverse the gas and brake process while making sure I didn’t stomp on a puppy. (It makes sense if you read the rest of this, I swear.)

I thought this post might also help those of us who are near the end of the semester and feeling a bit vexed by the students who STILL can’t seem to figure out how an attribution works, what a fact really is or why they should not have 21 adjectives in the average media-writing sentence.

As much as it seems like a good time to throw our hands up and say, “Screw it. Write however you want.” it’s actually a good time to double down on those “driver’s ed rules” of writing and pound them in even harder. The kids might not like it now, but they’ll come to value it later.

 


 

Teaching the Driver’s Ed Rules of Journalism

The guy who taught me driver’s ed at the “Easy Method” school was a balding man with a ginger mustache and sideburns to match. He told us to call him “Derkowski.” Not Mr. Derkowski or Professor Derkowski. Just Derkowski.

I remember a lot from that class, as he basically beat certain things into us like the company would murder his children if we didn’t have these rules down pat.

Hands on the wheel? 10 o’clock and 2 o’clock.

Pedals? Release the brake to go, release the gas to slow.

Feet? One foot only. We were required to tuck our left foot so far back into the seat that we could feel the seat lever with the heel of our shoe.

Seat belt? You touch that before you touch anything else in the car or you fail the test. (Or as one of my dad’s friends told me just before the exam, “Get in the car. Put on your seat belt. Then, have your mom hand you the keys through the window.”)

There are a dozen other things that still stick with me, ranging from the left-right-left view of the mirrors to the probably-now-unspeakable way to look behind you when backing up. (“Put your arm across the back of the seat and grab the head rest like you’re putting a move on your girl at the drive-in,” he told me once, I swear…)

After 30 years behind the wheel, I still can’t shake some of this stuff, and most of it is still really helpful. Do I use it all the time? No. (I’m sure the man would be having a stroke if he saw me eating a hash brown, drinking a Diet Coke and flipping through the radio all at the same time while flying down Highway 21 at 10 over…) However, it was important to have that stuff drilled into my brain so that I knew, when things got iffy, how best to drive safely.

When I had to drive 30 miles up I-94 in a white out, in a 1991 Pontiac Firebird that had no business being a winter car, you better believe I abided by the gospel of Derkowski.

I had my hands in the right spots, I was looking left-right-left before a lane change and I treated those pedals like I was stepping on puppies (Another one of his euphemisms, I believe; “You wouldn’t stomp on a puppy!” he’d yell at someone who did a jack-rabbit start or a bootlegger brake.)

It took two hours, more than four times what Mapquest would have predicted, as I slowly passed among the littering of cars and semis that had slid into ditches and side rails. Still, I got there alive.

The reason I bring all of this up is because with the advent of another semester (we still don’t start for two weeks, but I figure you all are up and running), many folks reading this blog will be teaching the intro to writing and/or reporting courses. That means in a lot of cases, students will be coming in to learn how to write the same way I came into that driver’s ed class so many years ago: All we know is what we have observed from other people.

My folks were good drivers, but even they were like lapsed Catholics when it came to the finicky points of the rules: Five miles over the limit was fine, seat belts were pretty optional and one hand on the wheel did the trick. Outside of them, the world looked like a mix of “Death Race” and “The Dukes of Hazzard.” Gunning engines at stop lights, squealing tires, the “Detroit Lean” and more were what I saw.

Students coming into writing classes have been writing for years, so they figure they’ll be fine at it. They also figure writing is writing, so what’s the big deal if I throw 345 adjectives into this hyperbolic word salad of a sentence and call it good? Nobody ever said it was a problem before…

The students need some basic “rules” pounded into the curriculum, repeated over and over like a mantra, to emphasize the things that we find to be most important to keeping them out of trouble in the years to follow. Mine are simple things: Noun-verb-object, check every fact like you’re disarming a bomb, attributions are your friend, one sentence of paraphrase per paragraph… It’s as close to a tattoo on their soul as they’re ever going to get.

It’s around this time I often get into random disagreements with fellow instructors about this stuff. Some are polite, while others react like I accused them of pulling a “Falwell Campari” moment. In most cases, the argument centers on the idea that there aren’t really rules for writing or that “Big Name Publication X” writes in 128-word sentences or that paragraphs often go beyond one sentence, so why am I teaching students these “rules” this way?

It’s taken me a long time to figure out how best to explain it, but here’s it is: I’m teaching driver’s ed for journalism.

In other words, you will eventually be on your own out there and you won’t have your instructor yelling at you about where your hands are or if you looked at the right mirror at the right time. You probably won’t die if you drive without your foot all the way back against the seat, nor will not maintaining a “car-length-per-10-mph” spacing gap lead to a 42-car pile up on the interstate.

In that same vein, you won’t automatically lose a reader if your lead is 36 words, or confuse the hell out of them if you don’t have perfect pronoun-antecedent agreement. Libel suits aren’t waiting around every corner if you don’t attribute every paragraph and if you accidentally (or occasionally deliberately) tweak a quote, you won’t end up in the unemployment line.

However, if the basics get “The Big Lebowski” treatment up front, there’s no chance of those students being able to operate effectively when the chips are down. (There’s a reason the military teaches people to march before it teaches people how to drive a tank.) Until those basics are mastered, the students will never know when it’s acceptable to break a rule or why it makes sense to do so.

Of all the things I remember about Derkowski (other than that godawful straw cowboy-looking hat thing he wore) was that even though he enforced the rules with an iron fist, he could always tell us WHY the rule mattered and WHY we needed to abide by it. Say what you want to about the items listed in my “this is a rule” diatribe above, but I can explain WHY those things are important in a clear and coherent way. Even if the students didn’t like them, they at least understood them.

Sure, over the years, the rules change (Apparently 10 o’clock and 2 o’clock is now a death sentence…) with AP apparently deciding to keep all of us on our toes almost to the point of distraction. We adapt to them as instructors and the ones that are most germane to the discipline, we write into our own version of gospel.

We also know that we’re not going to be there to press the point when a former student at a big-name publication uses “allegedly” in a lead. (That doesn’t mean we still don’t. Just ask any of my former students and they can tell you about conversations we’ve had about quote leads and lazy second-person writing.)

I tell the students once they get off of “Filak Island,” they can do it however they want or however their boss wants. (I also tell them to ask their bosses WHY they want to use allegedly or randomly capitalize certain words. In most cases, the answer is silence mixed with “duh face,” I’m told.) However, my job is to teach them the rules of the road, and I think that’s how a lot of us view things in those early classes.

I will admit, however, that it’s fun when I hear back from a long-graduated student who tells me how they can still hear my voice in the back of their head when they’re writing something. (It’s even more fun when they tell me how shorter leads or noun-verb attributions are now the rule at work.)

If we do it right, enough of the important things will stick, they’ll revert to the basics when in danger and they’ll be just fine, even without us there to pump the brakes.

Four options for attribution verbs: Said, Said, Said, Said (A throwback post)

I am constantly amazed at what students will do to avoid using “said” as a verb of attribution. I’ve seen the standards of “claimed” and “argued” and “joked” and “noted” and “mentioned” and whatever else, so I’ve gotten used to hammering those down.

A few “debated” and “provided evidence of” showed up from time to time. This one, however, boggled my mind:

“Biology and environmental studies is something I like and want to make a career out of,” Vang indicates passionately.

For fear of wondering if this kind of thing was involved, let’s just go with “said.”

The throwback post below explains why:

 

Said: A perfect word and a journalist’s best friend

Said.

Four letters, one word, simple perfection.

As far as verbs of attribution go, not much else can compete with “said,” even though it seems every student I have taught has a burning desire to find something else to use. As much as I don’t like blaming educators at other levels for anything (Hell, I’m not going to teach ninth graders without combat pay and a morphine drip…), I remember seeing a poster like this in a classroom while judging a forensics contest and almost immediately broke out in hives:

SaidIsDead

The rationale behind this approach is that “said is boring, so let’s do something different.” I might also point out that riding inside a car that is driving down the proper side of the street is boring, but that doesn’t mean you should try roof surfing on your roommate’s Kia Sorento while driving 80 mph the wrong way on the interstate just because it’s different.

If you want to write fiction, feel free to give any of verbs things a shot; Nobody’s going to argue with you about an orc “warning” a wizard about something. However, in journalism,  you actually have to prove things happened, which is why “said” works wonders.

“Said” has four things going for it:

  1. It is provable: You can demonstrate that someone opened up his or her mouth and let those words fall out of his or her head. You don’t know if that person believes them or feels a certain way about them. You can prove the person said them, especially if you record that person.
  2. It is neutral: If one person “yelled” something and the other person “said” something, one person might appear angry or irrational while the other person appears calm and rational. It shifts the balance of power ever so slightly to that calmer source and thus creates an unintended bias. We have enough trouble in the field these days with people accusing us of being biased without avoiding it in the simplest of ways.
  3. It answers the “says who?” question: Attributions are crucial to helping your readers understand who is making what points within your story. It allows readers to figure out how much weight to give to something within your piece. Simply telling someone who “said” it helps the readers make some decisions in their own minds.
  4. You’re damned right it’s boring: Name the last time that you heard anyone actively discussing verbs of attribution within a story outside of a journalism class or some weird grammar-nerd drum circle. Exactly. “Said” just does the job and goes on with its work. Verbs of attribution are like offensive linemen in football: If they’re doing their job, you don’t notice them at all. When they do something wrong, that’s when they gain attention. “Said” is boring and it is supposed to be. Don’t draw attention to your attributions. Their job isn’t to dazzle the readers.
    (The one I’ll never forget was one someone wrote for a yearbook story about a student with a mobility issue: “Bascom Hill is a challenge for anyone,” laughed Geoff Kettling, his dark eyes a’sparklin’. It was quickly switched to “Geoff Kettling said.“)

Let’s look at the three verbs most students tend to use instead of “said” and outline what makes them dicey:

Thinks: This is a pretty common one, in that most people being interviewed are asked to express their opinions on a topic upon which they have given some modicum of thought.

“Principal John Smith thinks the banning of mobile phones in school will lead to improved grades for his students.”

First, unless you have some sort of mutant power, on par with Dr. Charles Xavier, you don’t know what this guy thinks. Mind readers are excused from this lesson, but for the rest of us, we have no idea what he actually thinks.

He might be doing this because he’s tired of bumping into kids in the hallway who don’t look up from their phones during passing period. He might be thinking, “All that charging going on in classrooms is killing our electricity budget. How can I get this to stop?” He might be worried about students taking videos of teachers smoking weed in the faculty lounge or beating the snot out of kids. We don’t know what he’s thinking. We do, however, know what he said:

“Principal John Smith said the banning of mobile phones in school will lead to improved grades for his students.”

Second, and more inconsequentially, you have a weird verb-tense shift when you go from past tense to present with “thinks.” You can’t fix this the way you would fix a “says/said” verb shift by going with “thought,” as that implies he previously held an opinion but has since changed it:

“Principal John Smith thought the banning of mobile phones in school would lead to improved grades for his students, but the latest data reveals a sharp drop in GPA across all grades.”

 

Believes: This one suffers from much the same issues as “thinks,” in that you can’t demonstrate a clearly held belief in pretty much anything. Just ask all those 1980s televangelists who “believe” in the sanctity of marriage and then they were caught fooling around with the church secretary or some sex worker named “Bubbles” or something.

I use this example in my class each term, where I tell them, “I believe you are the BEST writing for the media class I have ever taught.” They don’t know if I believe that, or if I just professed the same belief to my other writing class. They don’t know if I go into my office and break out the “emergency scotch” and weep for the future of literacy after teaching their class. What they do know is that I said that statement.

You can either use it as a direct quote:

“I believe you are the BEST writing for the media class I have ever taught,” Filak said.

Or, if you really have a passionate love of my believable nature, go with this:

Filak said he believes this is the best writing for the media class he has ever taught.

 

According to: This is the one I waffle on more than occasionally, with the caveat that it not become a constant within the piece. It also needs to be applied fairly to sources.

This attribution works well for documents, although the term “stated” works just as well:

According to a police report, officers arrived to find the butler trying to capture an increasingly agitated lemur that had already bitten one woman in the face.

Pretty simple and easy, and nobody (other than the one woman) gets hurt. Here’s where it becomes problematic:

According to Bill Smith, Sen. John Jones has run a campaign of falsehoods and negative attacks.

Jones said Smith is upset he’s behind in the polls and is desperate to make up ground.

When one source gets an “according to” and the other gets a “said,” you have a situation in which it sounds like you believe one person and think the other person is just yammering. It comes across as if to say, “According to this twerp, X is true. However, the other person clearly and calmly says something that is actually accurate.”

How do you avoid all of these problems? Stick with said. It’s like Novocaine: Keep applying it and it works every time.

That said, if you want to have fun with verbs of attribution, enjoy the ridiculous ones we gathered below for your reading pleasure. (Whatever happens, don’t blame me if you use one of these on your reporting final…)

“I just can’t shake this head cold,” he sniffed.

“I’m going to have to draw you a picture to get you to understand this,” he illustrated.

“Of course I’m chewing tobacco!” he spat.

“All I know is, I love doing a ton of cocaine,” he snorted.

“This is the saddest movie ever,” he cried.

“Bethany said I was being distant, but it’s her fault we broke up,” he ex-claimed. “And that One Direction CD is totally mine as well.”

“I love this vintage, but I can’t remember what vineyard it comes from,” he whined.

“I used to have a poodle named Princess, but my ex-girlfriend stole her,” he bitched.

“Get me the phone so I can get a hold of Mom,” he called.

“Whose dog is making all that noise?” he barked.

“My empty stomach speaks for itself,” he growled.

“Don’t forget my Post-Its!” he noted.

“I know, I know, I know,” he echoed.

Become media literate as you learn how to separate fact from crap (A Throwback Post)

(Back when I was a kid, fake news was easier to spot, thanks to World News Weekly, the National Enquirer and, of course, Weird Al’s favorite publication: Midnight Star.)

As we are essentially revamping our entire university, one of the things several of us are pining for in the new gen-ed curriculum is a media-literacy course. We’re not going to get it, but that’s another story…

The importance of media literacy really came home to me when my kid started getting all of her news from a) TikTok, b) other kids who watched TikTok and c) the parents of those kids who read nothing but partisan-hack websites. At one point, she was telling me a story about a police officer whose daughter was killed by a burglar or something, and the cop waited until the guy was done with his prison term before killing the burglar’s entire family in front of him, but leaving the burglar to live.

“Where the hell did you hear that?” I asked, incredulously.

“I saw it on TikTok,” she said.

“You mean you saw a news reporter talking about this on TikTok?” I asked.

“Oh. No. There was this guy doing a short video where he talked about how that happened,” she said.

I punched a few relatively obvious terms into a search engine and found this was total crap. So was the next weird story she told me, and the next weird one and the one after that. At that point, I had a request for her:

“The next time you hear something or see something that doesn’t seem normal while watching your Toks or whatever they’re called, before you freak out about it, come see me and I’ll check it out for you.”

That evolved from me checking things for her to her learning to ask some pointed questions about what she was seeing before coming to see me. She’s now working on figuring out how best to separate fact from crap.

This situation helped inspire today’s Throwback Thursday post, where I return to a three-part series I did on “Fake News” a few years back and how it works. Most of the moving pieces in there are still legit.

In addition, I’ll be doing a video podcast with the folks at Sage later today, so if you’d like access to that once it’s done, feel free to hit me up here and I’ll add you to “Vicky’s Magical List of Cool People” and we’ll hook you up.

In the mean time, enjoy the post below.

====

 

Fake News 101: What can we do to fight fake news?

EDITOR’S NOTE: This is the last part of a three-part series. If you missed Part I and Part II, you can find them through the links. -VFF

The term “fake news” gets thrown around the way the word “internet” used to be thrown around: Everyone is using it, dealing with it and thinking it’s something it’s actually not. For the sake of this post, we’re going to define “fake news” as content posted that the authors know to be false with the intent of fooling readers into believing it to be real.

If you think about it that way, the questions that come into focus are simple even as their answers are complex:

  • Who posts this kind of content and why do they do it?
  • Why do we believe the stuff, especially the really outlandish stuff?
  • What can we do to stop its spread or at least its impact?

This is the last part of a three-part series discussing each of these questions in hopes of helping you get a stronger handle on this topic. Today’s post looks at how we can out-think a situation in which fake news is likely to mess with us:

Fake news has become a prevalent part of people’s daily media consumption and it shows no sign of slowing down any time soon. The ability for people to make money from splashy, fraudulent headlines and slanted, fake stories ensure that journalists will continue to face an uphill battle as we try to inform people and keep them from being snowed.

The New York Times walked through one such situation in which an Austin, Texas, businessman with a handful of Twitter followers sparked a viral fervor in about 48 hours.

The day after the 2016 presidential election, Eric Tucker posted several photos of buses gathered near a hotel and stated that, “Anti-Trump protestors in Austin today are not as organic as they seem. Here are the busses (sic) they came in.”

Tucker turned out to be wrong, as the buses were connected to a software company that held a conference in town that week. However, the tweet was shared more than 16,000 times, leading to coverage on multiple blogs and websites. Even the president-elect tweeted about how “unfair” the busing in of protesters was

Local news outlets began poking at the story to find out what was going on. Coach USA, the company that owned the buses, had to put out a statement that its fleet had no connection to any anti-Trump protests. Tableau, the software company that hired the buses, also made a statement to local media outlets to claim credit for the buses. Snopes, an internet fact-checking site, stated the busing of protesters was untrue. However, the tweet continued to generate a massive amount of attention. Tucker eventually found out he was wrong and labeled his work as such, but the spread of the falsehood far exceeded anything a correction could hope to refute.

In the middle of this mess, Tucker received multiple inquiries about how he knew the buses carried anti-Trump protesters and how he verified his information. In the Times article, he was quoted as saying, “I’m also a very busy businessman and I don’t have time to fact-check everything that I put out there, especially when I don’t think it’s going out there for wide consumption.” (emphasis added for the sake of pointing out the line that made me slam my head into my desk repeatedly)

As journalists, our job is to both avoid getting duped but also to help other people see the importance of being right before they share information.

The first issue to address is our ability to spot the fake news. We’ve talked about this before on the blog, even offering folks a free copy of this poster if they wanted a big one for a classroom or newsroom:

Beyond those basics, we need to look at how we think about news overall. As part of her work with the Power Shift Project for the Freedom Forum Institute, critical-thinking expert Jill Geissler has developed a list of things that critical thinkers do. Here are a few of those items that will help you avoid the snares of fake news and help teach others how to keep themselves out of trouble:

  • Check for biases, including your own: We talked about this in the previous post when we discussed the idea of self-confirming biases and how they can lead people to believe things that aren’t accurate. It is this predisposition to being biased in favor of something (or against something else) that leads us to want to find things that support our own way of thinking. To avoid adding to the chorus of inaccuracy, stop and think about how bias may play a role in your likelihood to believe in something.
  • Dig beyond the surface: This is where journalists tend to separate themselves from private citizens in terms of critical thought. The motto of “If your mother says she loves you, go check it out,” perfectly captures our desire to find the root of all information and the accuracy of it. Digging into something can be as simple as finding the key source of a statement like Tucker’s, or it can be as complex as building data sets to refute a politician’s statement about who donated to his campaign. The goal in digging is to make sure that when you do decide to share information or publish articles (or even retweet something), you feel as confident as you can that the information is accurate.
  • Identify stakeholders: Journalists have a long tradition of figuring out what Side A thinks and why and what Side B thinks and why. To identify stakeholders in today’s era of fake news, it goes beyond that and requires deeper digging. As mentioned we discussed in the first post of the series, the stakeholders of fake-news farms have a simple reason for creating false news: money. The people who share and reshare the content on certain websites can also be driven by financial desires, but in some cases, it’s about gaining popularity, promoting an ideological agenda or just being a dink.
    When you dig into a topic, you want to identify a wide variety of potential stakeholders, including people who are directly involved with making something happen. That said, always keep an eye on those folks who have a way of benefiting or losing from the actions of others.
  • Consider alternatives: One of the questions someone asked Tucker after his anti-Trump-protest tweet went viral was whether there could be another explanation for the buses being in Austin. His response was that he considered that briefly but discarded it quickly.
    As journalists, we want to do more than skip past plausible explanations for things that don’t support our presuppositions. The goal each time we ply our trade is to tell the audience an accurate story, so in many cases, we need to pick through plausible alternatives to what we are telling them and figure out to what degree they could be accurate. Seeing the buses, a critical thinker would wonder why they were there. It was plausible they hauled protesters from out of state, but it could be equally plausible that they brought people in for a multi-level-marketing company rally or a Coach USA convention where everyone brought their own bus. A quick call to the bus company or the hotels nearby would have helped cut this guesswork off at the pass.

In terms of “fixing” others who find themselves enamored by fake news, this can be both problematic and infuriating, especially for journalists who make this their living. It would be like us walking into their place of work and telling them, “See how you’re running this machine? It’s totally wrong. I read this thing on the internet and you’re just lying and faking stuff. Now, let me turn some knobs and buttons because I know better than you do…”

Here are some things experts have found that can be helpful to keep in mind when trying to deal with people who don’t want to hear what we have to say in regard to fake news. Not all of these will work perfectly or even well, but they are more successful than our tradition of trying to bludgeon people to death with information from Snopes:

Nobody reacts well to being told “You’re Wrong.” The instinct we have as people is to address peace with peace and war with war. It’s a lizard-brain thing, but when someone says with absolute certainty that Hillary Clinton is running a child sex-slave ring out of a pizza joint, we want to respond with absolute certainty that the speaker has a two-digit IQ. Immediately both sides dig in and nothing gets done.

One techniques psychologists have found helpful in breaking people of their beliefs in inaccurate or dangerous things is to engage the person with questions about the material, the source and the information in a way that is non-threatening. So instead of saying, “What a bunch of crap that is” try, “I hadn’t seen that on any of my regular news sites. Where did you see that?” It starts a dialogue that allows the person to operate without heightened defenses and starts to allow the person to unwrap the situation on his or her own terms. Continued questions will move that person away from the certainty, allowing for potential self-correction later.

Fights like this are emotional, not rational. When we say, “You’re wrong,” to someone invested enough in a topic to discuss it in a public or semi-public setting, what we are trying to say is, “As a journalist, I work in this area and there are a number of things that trouble me enough about this to doubt it’s accurate. I just want to help you see what I see.” What the person hears is, “You, not just this information, but you personally and your position on whatever topic you’re trying to support with this nonsense are wrong.”

In explaining how to talk to people about fake news, Claire Wardle, executive director of First Draft, explained it this way:

“We’re human and driven by emotion,” says Wardle. When you reject someone’s views on contentious political issues such as gun violence or abortion, you’re challenging their identity.

To prevent this from happening, a good way to reach out is through perspective-taking actions. It shows that you understand their core beliefs, which you acknowledge they are entitled to, but that this information they are using to support those beliefs needs to be better.

It could be something like, “Grandpa, I know you don’t like Hillary Clinton, and you’ve said that a number of times over the past 30 years. I don’t agree with you on her, but I understand that’s how you feel about her.”

Then, provide grandpa with the information that will show why it is that this story about her colonizing Mars with stem-cell embryos to build a colony of liberals on welfare who will plant trees in every coal mine in America isn’t the best way to help other people see why he hates HRC.

Understand that certain people are targets. People who are older and less technologically savvy are the targets for the fake-news farms we talked about throughout the series. The reasons are pretty obvious, once you stop and think about it:

  • Older people tend to have more money, more civic engagement, more free time, and less experience with technology.
  • Older people are often more at risk for certain things, such as the pandemic noted in the article linked above. This means they’re more likely to search out information to protect themselves, but again, are less likely to know where to go.
  • People who are less technologically savvy tend to have lower education or socio-economic status, which puts them into a position of limited nuance. Research on everything from color choices to informational outcomes dictates they prefer thing that are simple, common and familiar. Absolutism in black and white fits that bill.

Above all else, many people who are older tend to trust the media because they spent much of their lives with media they could trust. Newspapers and Walter Cronkite gave them the straight story.

The story that will always resonate for me was the time I came home from college and stopped over to see my grandmother for our family’s traditional Friday night gathering. She was upset and confused because she read in the Cudahy Reminder (the local newspaper) that there was going to be a fish fry at the Kelly Senior Center that night at 5 p.m.

When she went there, there was no fish fry.

The more I tried to explain to her that it might be a mistake or that the paper might have screwed up, the worse it got. In her mind, if the Cudahy Reminder said there was going to be a fish fry at the Kelly Center on Friday at 5 p.m., well, then, dammit, there was GOING TO BE a fish fry at the Kelly Center at 5 p.m.

On the flip side, people with less education or lower socio-economic status, regardless of age, are less likely to trust the media. Therefore, whenever they get a story that tells them everyone out there at NBC and CBS with their fancy suits and their big studios have been lying to them, they’ll buy into whatever “inside scoop” the fake news folks will tell them.

And, again, nobody, lest of all people who feel like they are marginalized or like they’re starting to lose their grip on reality, want to hear from people they know, “You’re wrong.”

To help folks in this position, organizations like the New York Times are working to develop programs meant to inoculate certain groups against fake news. They not only provide information in a way that speaks to them at their level of understanding (whatever it may be), but it comes to them based on their choice to engage. In short, it allows them to decide how and when to challenge their own assumptions.

 

PICK THE HILL YOU’RE WILLING TO DIE ON: As we’ve discussed before, there are certain things that really matter and we’re willing to give it all to that discussion. We’ll fight it out, regardless of the odds or the enemy, because it really matters a great deal. In other words, we have decided this is a hill we’re willing to die on.

When it comes to trying to disabuse people we know about the facts associated with fake news, it can feel like we’re ready to die on every hill, every day and in every conversation. Facts are our stock and trade, so to abuse them in this fashion can feel an awful lot like someone just told us we have the ugliest baby they’ve ever seen.

However, experts agree that, despite our best efforts, we’re not going to change hearts and minds in most cases. Too many people are too far down the rabbit hole to pull them back out. If that’s the case, consider how much energy you want to put into this. If the answer is, “This is annoying, but its not the hill I’m willing to die on,” then the best answer is to diffuse the situation with a statement that shows you’re unwilling to engage:

“Uncle Jim, I understand you think Joe Biden is on a super cocktail of Ritalin, PCP and Bang energy drink to keep him alive during the debates, but I don’t, and nothing either of us is going to say is going to matter much here, so I really don’t want to talk about it.”

 

If A Former President Tells You An Undocumented Immigrant Ate Someone’s Dog, Go Check It Out (A throwback post)

Based on the concerns raised in Tuesday’s presidential debate, we felt it was important to let people know we’ve got an eye on our dog.

If you didn’t watch the presidential debate Tuesday, or you haven’t been withing 5 feet of any device that generates memes lately, the headline on this blog post might seem like a MadLibs game gone wrong, or the start of my slow slide into dementia.

That said, during an actual debate between two people who actually would like to run this country, one of them made the claim that undocumented immigrants in Springfield, Ohio are stealing people’s pets and eating them:

If you aren’t part of what I would most politely call the “tinfoil hat brigade,” you might have been as confused as I was when Trump started going down this rabbit hole. In looking around online now, apparently there have been a collection of randomly stupid social media posts, unsubstantiated allegations at public meetings and out-of-context photos from around Ohio that are trying to link the increase in the Haitian population there with a “pets-as-food” narrative.

I have to say that the most impressive moment of that debate, from a journalism perspective, was when David Muir responded to Trump’s claims by stating the network had reached out to the city manager of Springfield, Ohio to fact check this situation. Muir noted that the city manager found no credible evidence of any of this happening. That meant Muir and his colleagues did a couple things we should all aspire to do as journalists:

  1. Research the hell out of your topic before any big event: The fact that ABC was plugged in enough to all the random weirdness surrounding the “dude ate my dog” theory and other topics demonstrates they were researching well enough to know they needed to be ready for something like this. The economy, abortion rights, the border? Sure, those were slam-dunk topics they needed to know like the back of their hand. Pet eating in Ohio? That was special-level research.
  2. Go to a credible source for fact checking: If you watch the video, Muir notes ABC talked to the city manager, an official source who was acting in an official capacity, who told the network this was total BS. Trump then flails back with an argument I would expect to hear from a grade-schooler about “people on television” saying that someone “took my dog for food.” I’ll believe the guy whose job it is to take the “hey, my neighbor ate my dog” complaints over the “people on television” whoever they are…
  3. No matter how certain you are about something, go check it out:  In an earlier post on fact-checking, I explained that one of the best ways to look at your work is to assume everything about it is wrong. Then, you should go out and try to prove yourself right. What we usually do is assume we’re right unless something shows up that proves us wrong, which can lead to a much higher likelihood of us committing a fact error. No matter how stupid, outlandish or otherwise weird something is, if you’re going to include it or omit it from a story, you need to go check it out.

Today’s throwback post honors this concept with one of the most well-known maxims in journalism: If your mother says she loves you, go check it out.

 

 


 

If your mother says she loves you, go check it out (or why making sure you’re sure matters).

Iphonetext

The adage in journalism regarding verification is: “If your mother says she loves you, go check it out.” The idea is that you need to make sure things are right before you publish them. You also want to verify the source of the information before you get yourself into trouble.

This issue popped up again this week after former White House Communications Director Anthony Scaramucci had exchanged several emails with a person he thought to be former Chief of Staff Reince Prebus. It turns out, the messages came from a prankster, who baited Scaramucci into an “email battle:”

“At no stage have you acted in a way that’s even remotely classy, yet you believe that’s the standard by which everyone should behave towards you?” read the email to Scaramucci from a “mail.com” account.

Scaramucci, apparently unaware the email was a hoax, responded with indignation.

“You know what you did. We all do. Even today. But rest assured we were prepared. A Man would apologize,” Scaramucci wrote.

The prankster, now aware that he had deceived the beleaguered Scaramucci, went in for the kill.

“I can’t believe you are questioning my ethics! The so called ‘Mooch’, who can’t even manage his first week in the White House without leaving upset in his wake,” the fake Priebus wrote. “I have nothing to apologize for.”

Scaramucci shot back with a veiled threat to destroy Priebus Shakespearean-style.

“Read Shakespeare. Particularly Othello. You are right there. My family is fine by the way and will thrive. I know what you did. No more replies from me,” the actual Scaramucci.

“Othello” is a tragedy in which the main character is tricked into killing his wife Desdemona after his confidante convinces him that she has been unfaithful.

As the article points out, Scaramucci isn’t the first person to be suckered by a prank. Other members of the government had been similarly duped via email. In terms of prank calls, Wisconsin Gov. Scott Walker found himself once speaking with a person pretending to be billionaire David Koch, discussing ways to attack protesters and destroy liberals.   (The prankster told his side of the story on Politico.)

News journalists have also been caught short when it comes to making sure they’re sure about the sources and information they receive. In 2013, KTVU-TV in San Francisco had what it thought was a big scoop on the Asiana Flight 214 crash: The names of the captain and crew. However, the information turned out to be not only a hoax, but an intentionally racist set of names:

Three people were fired and a fourth resigned for health reasons in the wake of this error. In digging into this, it turned out that the NTSB found the source of the names to be a “summer intern” who thought this would be funny. In its own investigation, the station found that nobody asked the source at the NTSB for his name or title. The station issued an apology, as did the NTSB.

It’s easy to laugh at these incidents or to marvel at how dumb somebody was to buy into this stuff. However, we used to say around my house, “There, but by the grace of God, go I.” In other words, you could be next.

So here are three simple tips to help you avoid these problems:

  1. Verify, verify, verify: If something sounds too good to be true, it usually is. Look up information on various sites, ask a source for other people who can augment/confirm the information and make sure you feel confident in your content before you publish.
  2. If you aren’t sure, back away: It is always better to be late on something than it is to be wrong. It’s also better to let a random email or a text go without a response than to get sucked in and pay the price later. Some of these are easy, like when a Nigerian Prince promises you untold riches if you would just transfer your bank account number to him. Some are harder: When’s the last time you made sure it was your friend texting you about a “crazy night” and not his mom or dad doing some snooping? We just assume we know the actual source. That can be dangerous, so back off if you’re not sure.
  3. Kick it around the room: One of the best reasons why newsrooms, PR offices and ad agencies exist is to gather collective knowledge in one place. Sure, with technology now, it’s easy for everyone to work “off site” but keeping people in a single physical spot can make it easier to have someone look over your shoulder and see if something you just got “smells right.” Take advantage of other people around you and don’t go at it alone.

A look back at threats and violence against journalists we know in the wake of the Robert Telles verdict. (A Throwback Post)

Jeff German’s page remains on the Las Vegas Review-Journal’s website more than two years after he was killed. A jury convicted Robert Telles of stabbing German to death over stories Telles found critical of him.

A former Las Vegas official was convicted Wednesday of murdering a journalist who wrote accurate stories about the official’s bad acts while in office.

Robert Telles, an administrator at the Clark County Public Administrator’s office, lost his bid to retain his position in 2022, due in part to Jeff German’s stories of Telles’ inappropriate acts while in office. Telles stalked German at his home and stabbed the 69-year-old man to death, the jury concluded:

The prosecution has indicated it won’t pursue the death penalty. The jury, which said it found the murder to be “willful, deliberate and premeditated,” is set to hear further evidence before deciding on a sentence. Telles could get life in prison without parole, life with the possibility of parole after 20 years, or 50 years in prison with a chance at parole after 20 years. The use of a deadly weapon may also add to the sentence.

“He took the life of an individual who was simply doing his job,” prosecutor Christopher Hamner said at closing arguments.

District Attorney Steve Wolfson said the verdict sent a message that attacks against members of the media won’t be tolerated.

In reading this story, I recalled a post we did more than five years ago where the hivemind folks recalled some of their scariest moments on the job. Threats, violence and intimidation were part of what they tolerated to do nothing but tell their audiences relevant and valuable information. Here’s a look back at what these folks endured and what we still face as journalists today:

 

“I slept with a baseball bat under my bed:” Journalists share stories of being threatened and attacked.

Rage against “the media” is a common form of expression among people who have the same difficulty in differentiating between “fake news” and “factual stuff they don’t like” as they do “their ass” and “a hole in the ground.”

One of the things that many people forget is that “the media” is actually full of real people who go to work every day. Moms and dads. Sons and daughters. Friends, loved ones and more.

For these people, and those people who care about them, hatred of the media is not an abstract concept. The anger they face is palpable. The threats they receive cause fear. As we noted a while back, we all feel the pain when a journalist is attacked or a newsroom is the site of a shooting.

And all of this takes its toll.

Lori Bentley Law, a broadcast journalist at KNBC, wrote a piece that Poynter featured, titled, “Taking the Leap: Why I’m leaving TV news after 24 years.” Of all the things she mentioned, this one stuck with me:

I’m a happy, positive, optimistic person. I don’t want to be immersed in sadness every day. I don’t ever again want a cute little girl in pigtails to look up at me and say, “We hate you.” I don’t want to hear “Fake News” shouted at me anymore. Or to be flipped off while driving my news van. Or worse yet, to have the passenger in the vehicle pacing me hang their naked butt out the window and defecate. Yes. That happened.

(Law posted her original piece and made her decision even before CNN received a pipe bomb, one of at least a dozen explosive devices sent through the mail to people and organizations throughout the country. Then people like this emerged:)

Bomber
(Yet one more moment where I think, “What the hell is wrong with people?”)

 

I often tell my students stories of how I had been called a “vulture” and a “scumbag” and worse. I remember one person who told me, “Your mother didn’t raise you right!” Another one, for some reason, told me that he was “gonna get my cousin and we’ll be over to take care of this.” I forget why he was so upset, and I still have no idea why the guy was getting his cousin, but I doubt his relative was a conflict counselor.

The other screaming fits kind of blur into a mess of random anger. Occasionally, I was fearful when I went to shootings or other things and people would tell me to “get the (expletive) out” of their neighborhood. However, most of the time, I was covering late-night crime, so the presence of the police tended to make me feel a bit safer.

In this age of the media being dubbed “the enemy of the American people,” I wondered how bad things are now or what others had faced during their time in the field. I asked the hivemind for any recollections they had of incidents involving angry people, threats or worse.

These are their stories:

The local crank is a constant job hazard for journalists. Between the conspiracy theories related to the clues in the crossword  and the allegations of biased coverage of the local dog show, some people have a lot of issues to work through. One former student encountered a particularly virulent crank with some serious issues:

At a small-town newspaper in Ohio we had a guy who would get mad about articles we wrote, photocopy pages of our newspaper, write profanity on the copies then mail them to us…

My boss actually got a restraining order against the guy because he was stalking her. He liked to slowly drive past her house and glare at her and her family. Following some court hearings and visits by the police, the letters stopped coming, but he’d still curse at me when he saw me covering an event. When I knew he was around I sometimes would have a recorder ready to go so I could record him if he ever threatened me.

This went on for about seven-and-a-half years, beginning in 2010, until the guy died earlier this year.

That same guy also sent an email to our web editor once requesting a full body photo of a high school volleyball player, which was pretty creepy. He loved going to high school sporting events, especially high school girls games.

According to my boss, a teenage girl from another school also had a restraining order against the guy. He apparently printed photos of the girl, action shots from sports and senior portraits, and mailed them to her, requesting she autograph them and send them back to him.

 

Aside from the generally creepy people, journalists tend to take the most abuse from people who feel they’ve been unfair. A media instructor who covered local politics shared the kind of story people have seen an unfortunate amount lately:

I was threatened by a political candidate a few years ago while working at our local paper. I called him to get his reaction to losing the election, and one of his supporters answered the phone pretending to be the winning opponent. It was obnoxious. I told one of our editors what had happened, and he took to Twitter. The losing candidate called me the next day threatening me (I took it as a physical threat) and promising to exclude me from any news tips he might have — and he had a lot, he claimed.

 

In some cases, it’s not even the topic of a story who gets angry with the media. A general assignment and sports reporter once came face to face with the family members of a man convicted of a crime:

Closest call came when friends of a defendant charged with killing his friend in a drunk driving crash recognized me one night while I was out with friends watching a band … started with stares, then to whispers and pointing, then to getting in my face to confront me … luckily, had more friends than they did so the issue was quickly calmed down.

 

A good friend of mine who broke the news of a “Spotlight” -like molestation scandal in the Chicagoland area found herself targeted by the leaders of her own faith:

Torrents of abuse while covering the Catholic Church sex scandal, including being screamed at by a nun (who was basing her rage on being lied to by her bishop, who she probably couldn’t yell at, so) and the now-deceased Cardinal Archbishop of Chicago once shouted at me that a story was unfair in front of an entire congregation.

She also found herself threatened physically for criticizing another “holy man” in the paper:

Our newsroom in Elgin got shot at (we never knew if it was deliberate or just that we worked in a gang territory in dispute). I wrote something semi-critical of Saint Ronald Reagan after he died and a guy called my editor and threatened to kick HIS ass once he was done with mine.

 

Being blamed for the problems of others is common in the media. I remember once telling a woman on the phone who called to scream at me about a story, “Ma’am, it’s not my fault your son was involved in a shoot out at a Taco Bell Drive Thru.”

Usually, it’s just someone screaming on the phone about a DUI report or something, but for a former student of mine, the “blame game” was much worse:

I covered the lengthy trial of a dermatologist who was accused by about 16 women of abusing his position to sexually assault them. It was already going to be a high-profile case because he was a doctor, one of the most sacred positions of trust. Every time I’ve covered a courts story involving a physician there’s been hordes of satisfied patients who come out of the woodwork to blame the messenger (me, or the media in general) — I’m assuming because that’s easier than acknowledging you put complete trust in someone who is flawed.

Anyway, this trial went to a whole other level of crazy after the doctor alleged he was being unfairly targeted because he previously had a one-night-stand with the female district attorney (she adamantly denied it), and that she was trying to put him behind bars only because she was a spurned ex-lover. The trial, unsurprisingly with so many accusers, didn’t go his way. And on the last day his adult son walked out onto the freeway and stepped in front of a semi-truck to commit suicide…

In a newsletter to the hundreds of patients still supporting him, which he forwarded to other media outlets, he singled me out as causing his son to commit suicide. The case ended up lingering over more than a year as he appealed, and he repeated the accusation over and over again over that time.

It would have bothered me if it wasn’t so batshit crazy. But then again that was nearly 10 years ago and I’m still thinking about it, so maybe he did deliver a few blows to my reporter psyche.

 

A publisher of a Midwestern paper, who also teaches courses in journalism, said she received blame after covering a football coach and his abuse of players:

I was working as a sports editor at a small market newspaper in the early 2000s. I had to be escorted to and from the office by law enforcement for almost a month after a coach threatened my life following stories I wrote about him assaulting players in the locker room after a tough loss. I was outside the locker room and heard it happening and got it on tape and many of his players came forward and went on record. He was fired and of course, it was all my fault.

That journalist also received some sexist and violent threats more recently:

Last year, I had the mayor of the town I own the newspaper in call my husband and scream at him to “manage his bitch of a wife.” I published a story with his quotes about how the city was knowingly dumping raw sewage into a local creek. Later… our farm (was) vandalized.

 

People can clearly get angry when you report things they don’t want you to cover. A good friend said he once found himself almost being a punching bag for an angry young man whose house had caught fire:

One time in the early to mid-2000s, I was covering a house fire, and the teenage/young adult son of a man presumed to be inside got right in my face and threatened to beat the daylights out of me (pretty sure that’s not the phrasing he used) because I had no business being there. Turns out the dad was fine, and I’m sure the kid was upset because he thought his dad was dead, but I really felt like I was a millisecond away from taking a right cross to the head.

 

And that wasn’t even the scariest situation in which he found himself:

There was a period of time when I slept with a baseball bat under my bed, and I remember that was directly connected to some kind of threat I received while on the cop beat — but I really don’t remember exactly what it was. Kind of funny that this sort of thing happens regularly enough that I can’t even recall why I was sleeping with a defensive weapon nearby …

 

Of all the stories shared among the hivemind, this one was the most terrifying. A journalist recalled an incident that happened to him as a student editor at his college newspaper. A reporter began looking into what he thought was a fairly pedestrian story about a professor. The professor didn’t like the story idea and posted a screed on a website, which led to the whole story blowing up on a national level:

A fan of the professor’s work (unaffiliated with the university as far as I can tell) started sending death threats via Twitter and Facebook to me, some of which was wildly anti-Semitic.

I frankly didn’t know about them until after Public Safety contacted me to warn me about the posts. After months of online harassment and my multiple meetings by phone or in person with law enforcement, he showed up on campus one day looking for me.

He even found and entered the school newspaper office, but luckily I was in class across campus at the time. Public Safety at the school detained him, interrogated him and told him to never return.

I’ve never heard from him since.

It’s time to do the “but I need a better grade” dance again… (A Throwback Post)

It’s about this time of year that I realize I’m apparently a lot funnier and a lot more intelligent.

The email salutations have turned from “Hey,” to “Hello Professor” to “Dear Almighty Master of Wisdom and Knowledge…”

I am also definitely much more handsome, striking and engaging, almost to the point of being an immortal being.

Yep, grades are coming due and some folks realize they’re screwed so here comes the suck-up.

The bi-annual dance between students and professors begins once again, with finals week upon us. With that in mind, today’s throwback post takes a look at both sides of the discussion as we try to survive just a teeny, tiny bit longer…

 

Translating “The Dance” between professors and students over final grades

As the term winds to a close, students and professors engage in what I refer to as “The Dance” over grades. It’s a tactical, nuanced discussion that involves trying to beg without it looking like begging, trying to answer an email without promising anything and basically engaging in nuclear-treaty-level diplomacy. If we were all trapped in a “Liar, Liar” world, it would essentially look like this:

Student: Pass me and stop being a jerk, you asshat.

Professor: Oh, now you care about this class, you little twerp? Go to hell and take a left.

However, since we have to “Eddie Haskell” it on both ends, here are the legendary begging statements I’ve gotten from students over the years or variations on those themes provided by the hivemind. I’ve added a few “internal thoughts” your professors have had over the years when it comes to responding to these pleas. Enjoy:

 

“Could you just add XX small points to my final grade?”

First, all points are created equal. Second, that figure has ranged from 1 to about 100, depending on the level of desperation. Third, when you kept doing the same stupid thing over and over again because instead of reading my comments, you just looked at the grade and thought, “Screw you, dude” you might not need those “small points.”

 

“I’m graduating this term…”

Not if you need to pass this class, you’re not.

 

“Is there anything I can do?”

Can you invent a time machine, go back in history and tell the earlier version of yourself to turn stuff in on time, not skip every third class and generally give a better overall performance than a disinterested Jay Cutler on a trick play? If not, no.

OR

Prayer can help, although I’m not certain how strong God’s will is to help you out here.

OR

Sign up for the next semester I teach this class and give a crap a little sooner in the term.

 

“Is there extra credit?”

Sure, because when the syllabus said, “There will be NO EXTRA CREDIT in this class, so plan accordingly,” I clearly included a loophole for people who didn’t care about anything until the very moment they realized they were screwed.

 

“Could I rewrite (half of the assignments) for additional credit?”

Sure, because nothing says, “I’m ready to do a good job,” like not doing a good job on anything all term and then expecting to make all of that up in 72 hours before grades are due with no real interest in learning anything other than how many points you need to slide by.

 

“Could you bump me up just this little bit?”

Sure, because I’m sure that won’t tick off the six other people in your class who sweated bullets to get a passing grade through hard work on that assignment you blew off to go to Cabo and party on the beach.

 

“Could you possibly round me up?”

I could. Now ask me if I will. Welcome to the grammar lesson you skipped.

 

“I had some issues this semester…”

Yeah. No kidding.

 

“Your class is very important to me…”

Um… I believe a lot of things people tell me to make me feel better about myself. This isn’t one of them.

 

“I don’t understand why you downgraded me…”

You mean the page and a half of comments I included in the body of your paper didn’t clue you in that this random series of unattributed content, fragmented sentence, shifted verb tenses, incorrect word choices and cripplingly bad structure didn’t help? This wasn’t a news story. It was a disaster movie filmed out of sequence.

 

“This isn’t fair that I should have to take your course over again.”

It isn’t fair I had to grade this pile of sheep dung you referred to as “completed assignments,” but we all have our crosses to bear, I suppose…

 

“I need (A/B/C grade) to (pass/maintain my scholarship/keep my ego afloat)…”

This is not Burger King. You don’t get it your way.

Recalling Jim Lehrer’s rules of journalism as the Trump trial gets underway (A Throwback Post)

The breathless coverage of every post, sketch and fart of the Trump trial in New York has cable news in a lather these days. Without cameras being allowed in the courtroom, but still having all sorts of time to fill, television has seemingly turned everything about this thing into the Zapruder film. In his return to “The Daily Show,” Jon Stewart used his Monday opening to castigate these folks for their approach to “news” in this situation:

 

Stewart has long said he’s not a news journalist, so it might be easy to dismiss his critique as arrogance mixed with humor. That’s why we dug out today’s throwback post from four years ago, when Jim Lehrer died to make the same case for us.

Below is a brief tribute to Lehrer upon his death as well as a recap of his “rules” that really should guide our work in a time in which it seems like every shiny object can distract us and minutia can rule the news cycle.


 

Jim Lehrer’s rules matter now more than ever

Jim Lehrer, a journalist’s journalist to the core, died Thursday (Jan. 23, 2020) at the age of 85. He spent decades of his life covering politics, corporations, international affairs and more, and yet had the none of the pretense associated with the greatness he encountered or the epic stories he conveyed:

Jim was calm and careful in moments of crisis, as demonstrated by his coverage of the September 11 terrorist attacks.

“I’m Jim Lehrer. Terrorists used hijacked airliners to kill Americans on this, September 11, 2001,” Jim reported on national television. “Another day of infamy for the United States of America.”’

Lehrer essentially retired about a decade ago, and he did his work on public television, so it’s likely few folks under a certain age would remember much about him. Truth be told, he was really just a name and a standard to me for much of my life: A symbol of straightforward reporting and a talent to which one should aspire in the field.

However, among the many obituaries written on this titan of news, I came across Jim Lehrer’s Rules, guiding principles he used that can and should continue to influence generations of media students to come. (The world in general would probably be a nicer place, too, if non-media folks kept an eye on these things as well.)

These may seem quaint in the era of “Screaming Head” journalism, opinion-as-fact reporting, “sources say” coverage and a general sense that members of the general public have the IQ of a salad bar. However, with very limited quibbling, I could clearly defend each of these as something worth striving toward in our field.

Using AI to cheat on writing assignments is bad. Doing it in journalism classes is downright stupid (A Throwback Post)

Me to kids who use AI to cheat: “What I do have are a very particular set of skills, skills I have acquired over a very long career, skills that make me a nightmare for people like you…”

I often wonder when I’m reading some of the essay work I get these days that is clearly written by generative artificial intelligence if my students are lazy and stupid or if they think I am.

Truth be told, I usually don’t have a lot of problems in this area because AI has yet to master the art of writing for the media, as it has clearly and repeatedly demonstrated. However, from time to time, I have a class that requires a reflection paper or personal essay, and suddenly, the students who couldn’t find a coherent sentence with a searchlight and a posse have managed to put Shakespeare to shame.

In one case, I found about 20 percent of the kids had completely or mostly written their ETHICS assignment using artificial intelligence programs. The irony on that is so thick, you couldn’t cut through it with a chainsaw.

In another case, I gave students a 1-1.5 page, typed, double-spaced reflection paper before each test that is there to do nothing but make them think about what we covered in the chunk of the class leading up to the test. I did this so that the kids who suck at multiple choice could have a chance to express themselves and to also defray the overall impact of each test.

The prompt was laughably simple. Tell me briefly:

  • What we covered that you already knew before you took the class
  • What we covered that you didn’t know before you took the class
  • What we touched on that you would want to know more about.

That’s it. If you can fog a mirror, it’s almost a guaranteed B+. If you can write a word or two in the mirror fog with your finger, it’s practically an A.

Caught at least one kid AI-ing it, through basic common sense, journalistic skepticism and checking through multiple detection programs. I’ve gotten to the point that I can almost tell exactly WHICH program they used to write it.

And, yes, it’s really quite upsetting. (I’d use other words to describe my feelings on this, but Sage is trying to sell a book or two here.)

As friends and colleagues have told me that this kind of thing is “rampant” on their campuses as well, I figured I’d break out this throwback post on why cheating in journalism (especially in terms of AI stuff) is a really, really bad idea:

 

4 Self-Serving Reasons Not to Cheat in a Journalism Course

At the beginning of each semester, most professors I know give some version of the “Don’t Cheat” lecture. We explain the university policies about cheating and how we can make your life so miserable that you will wish you had never been born. We outline the logical reasoning behind avoiding unethical behavior and try to guilt you into acting right.

And right about now is where we start to notice that none of that really sunk in for some of our students.

Somewhere between midterms and finals week is where I tend to find whatever cheating I’m likely to notice over the span of a semester. It’s always the same: The student who couldn’t write a sentence with a subject and a verb is suddenly putting Bob Woodward to shame. The kid who spent the last two weeks in our “draft” sessions with nothing done suddenly produces a magnum opus in two days. The story I get from a student that seems shockingly familiar for some reason, mainly because his roommate turned in the same thing last semester.

It’s also the same when the students are confronted. They go through all five stages of grief in about three minutes: Denial, Anger, Bargaining, Depression and Acceptance. (Or, in at least one case, a note from a parent that told me “The family lawyer will be in touch.) It’s gotten so bad that I keep tissues hidden in my office for that exact moment when a student suddenly realizes there is no way out and tears begin flowing. (For the record, men cry as much or more than women do when the stuff hits the fan like this.)

Since journalism is always about telling people “What’s in it for me?”, consider these four self-serving reasons why you shouldn’t cheat, least of all in a journalism course:

You have much worse odds of getting away with it: Students have come up with so many great ways of cheating on various tests, projects, quizzes and assignments, it gives me hope for the future in terms of innovation. There are the water bottle labels with the answers printed on them. There is the “phone/texting” thing that students have developed over the years. There are “cheat sheets” and “crib notes” written in places that defy logic.
Many journalism classes, however, are performance based and skill structured, so it’s not about memorizing things and regurgitating them, so those tricks don’t always apply. Instead, students tend to plagiarize from published material, use stuff from sources that don’t exist or otherwise “improvise” their ways around their writing assignments and tests.
Here’s the problem with that: Journalists and journalism professors (a.k.a. former journalists) are naturally suspicious, so they have a harder time believing that you managed to track down the governor for a sit-down interview on deadline. They are trained researchers, so they know how to fact check and verify stuff through a number of platforms beyond “TurnItIn.” They usually have connections with sources in the area, so it’s not a stretch to imagine them calling up a city council rep, a high school football coach or an administrator and asking, “Hey, did you have an interview with someone in my course and say XYZ?”
The whole purpose of being a journalist is to dig past the BS veneer that people show us and get to the heart of the truth.
We live for this. And trust me, our ability to dig is better than your ability to hide at this point in your career.

 

You really piss us off and trust us, you don’t want that: When journalists dig into something, we are like a dog with a Frisbee: We just don’t let go. Most of the time, when someone lies to us, we are desperate to dig even deeper to determine how bad this is and what else that person might be lying about.
We will be bound and determined to dig into EVERY, SINGLE, OTHER thing you have EVER written for us and see if there is ANYTHING you did that fits this pattern of plagiarism. We will talk to colleagues about you to see if you were in their classes and see if they had any inclination that you might not be producing work that is on the level. We will look to see what penalties are available and how far this can all go.
The reason is that we operate in a field where trust is earned and all you have is your reputation. If you throw that all away over a crappy assignment in a single college course, what’s going to happen when you get out in the field? Even more, if you go out there with a degree from our institution and people know you had us as professors, how will that reflect on us when you do something this pathologically stupid on the job? Those kinds of thoughts keep a lot of us up at night, not out of fear but out of anger. We are not about to let our field slide into the Dumpster (or further into the Dumpster) because you cheated when you felt “overwhelmed” by your six extracurricular activities and the death of your goldfish. In most cases, professors will be far more forgiving if you essentially tell them everything up front when you can’t complete an assignment. If you cheat, we have a burning desire to make sure you don’t get away with it.

 

Two degrees of separation: The concept of “Six Degrees of Separation” explains that we are all somehow connected to every other person on Earth through no more than six links. In the field of journalism, however, that linkage is a lot shorter.
I have done no definitive work on this, but if I had to guess, I’d say those of us in journalism are probably operating within two or three degrees. Case in point happened this weekend at the college media convention I attended: I was reviewing a student newspaper from Florida when I mentioned that I had a number of former students working in the state. One of the students said that she was in frequent contact with an editor of a particular newspaper. I recognized the name immediately as one of my former students and did the old “humblebrag” thing about it. “Really?” the student asked, her eyes lighting up. “Could you tell her you met me and that I’m really interested in the paper?” She was a smart kid and I liked what I had read in her stories I was critiquing, so I said sure. I dashed off a simple email to my former student about this woman and moved on with life. Today, I got this message back:

Vince,

Small world!

We are considering her for a spring internship. Your recommendation just put her at the top of list.

Hope you are doing well.

I honestly don’t know if my email helped or if maybe the editor was trying to make me feel good about myself, but the underlying point remains: In the most random place and set of circumstances possible in journalism, I was linked to two people in the field like that. This kind of connection is invaluable in our field if the word on the street about you is good. If you plagiarize and get caught, the word on the street spreads as well and, simply put, everybody in this field seems to know everybody else somehow. The “A” you got on that plagiarized assignment better be worth knowing that you will never get a job because everywhere you go, someone will know someone who knows about it.

 

You will never really recover: My dad was fond of telling me that if I ever planned to steal something, I shouldn’t steal a candy bar from a store. Instead, I should steal the whole store, as in when the owner came back the next day, all that was left would be a basement and some wires sticking out of the ground. The reason Dad had for this was simple: If you steal something, no matter how big or small, you’re a thief. If you’re going to steal and ruin your life, you might as well do it for something that matters.
Obviously, his point wasn’t that I should go big or go home, but rather that if I took that path of thievery, I’d never be able to recover everything I lost because of the stupid choice I made. The same is true in plagiarism, cheating and more.
The famous cases are always the ones your professors roll out for you during the semester: Stephen Glass, the wunderkind of the New Republic, who falsified dozens of stories before being forced out in disgrace. He is now a graduate of law school who still can’t practice law because of his prior transgressions. Jayson Blair, the rising star at the New York Times, who supposedly broke stories about the D.C. sniper case, turned out to be a serial liar. He now lives in Virginia and said he knows he could never go back to journalism because of the trust he broke. Janet Cooke, who wrote a compelling tale of an 8-year-old heroin addict name Jimmy, returned the Pulitzer Prize she won after it turned out she made him up. Today, as the story linked above notes, she lives in the U.S. and works in a field not associated with writing.
Beyond those “big names” are the day-in, day-out foul ups that cost people everything. I was on an ethics panel last week when one of my fellow panelists told a story of a student who made things up or plagiarized content. His name was so clearly bad in the field, he ended up legally changing it.
I still have the “ethical agreement” one of our writers signed at the student paper shortly before he made up an entire softball story. We only caught him because someone on the sports desk was roommates with a guy who was dating a softball player and she mentioned it in passing. I have no idea what ever happened to that guy after we fired him, but I do pull out that agreement from time to time and show students. His name is etched in their minds as a cautionary tale.

 

Interestingly for me, I find that this kind of stuff happens most with my upper-level classes. Freshmen and sophomores screw up occasionally by bumping into a problem when they don’t know any better. However, it’s the seniors who are getting ready to graduate that actively cheat. Why? My theories vary.
Look, we all get it. Everyone in journalism has felt the pressure at one point in time. Deadline is approaching, we get caught short and we figure, “If I can just cut this corner this one time, I’ll survive.” The truth is, it’s not worth it. If you screw up that assignment, the worst that happens to you is that you fail that one piece or that one test. If you cheat on that assignment, everything gets so much worse.

Read your stories for holes and plug them before you publish (A Throwback Post)

This is the last minute of what Sports Illustrated called the greatest sports moment of the 20th century and I remember watching it live as a kid. Today, it turns 44 years old, making me feel even older than I already feel…


On Feb. 22, 1980, the U.S. Olympic Hockey team, comprised of college kids and amateurs, took on the greatest team of hockey players ever assembled, The Soviet Union’s Red Army Club in the semi-final game of the medal round.

The 4-3 U.S. victory became known as the Miracle on Ice and after the U.S. beat Finland two days later, the “Boys of Winter” became the second U.S. Hockey team ever to win a gold medal.

Why do I tell you this?

  1. I love telling that story, so I’ll tell it every chance I get.
  2. It showcases the point of this throwback post: Don’t leave a hole in a story.

If you’re like most people reading this, and you hit that final statement about only being the second U.S. Hockey team to win gold, you might wonder, “OK, but when did they win the first gold?” In short, I teased some information and didn’t follow through.

(For the record, it was the 1960 team, which performed its own “miracle on ice” by defeating half the Communist countries on Earth, it seemed, en route to the gold. The captain of that team was a 34-year-old named Jack Kirrane, a firefighter from Brookline, Massachusetts, who sold his truck to pay for his travel to the tryout site and then went unemployed for four months for the privilege of being an Olympian. I could talk about this stuff for days…)

The point is, you need to look through your stories and figure out if you have left people hanging or if you have filled in every key hole that could pop up in your piece.

Take a read:

 

Stories with holes: It’s not really journalism if you leave me with more questions than answers

10 Cities With the Big Bad Pothole Problems | Firestone Complete Auto Care

If your story looks like this, you’ve got problems.

Sunday morning had me facing my own level of mortality when my dad flashed the obituary section of the paper in front of me and asked, “Did you know this guy?”

Sure enough, I did.

Peter and I had gone to high school together and even been on the debate team at the same time. He was a year ahead of me and was wicked smart. He tutored me in geometry, a Herculean task to say the least, and he was the school’s valedictorian the year he graduated.

He went off to two Ivy League schools, earning a law degree and spending much of his career in patent law out on the West Coast. He died far too young, at age 47, which left me with the question I’m sure most people would have asked:

“How did he die?”

Despite my best googling and research skills, I couldn’t figure this out. I asked a couple people we held in common over the years, only to have them asking the same question I had. I even emailed his law firm and they didn’t have anything to tell me.

Which leads us to the point of this piece: Journalistic content shouldn’t have your readers asking crucial questions when they are done with the story. When I teach editing, I refer to stories that have this problem as having holes. The job of reporters and editors is to make sure the holes get filled or discussed before a story is published.

In the case of obituaries, we’ve discussed this before and explaining that they’re more for the living than the dead, so we need to make sure they serve as a complete telling of the person’s life. It should be clear that the story of the person’s life is the most important portion of the story, but it also remains the case that the only reason we’re telling it now is because the person has died.

(Side note: When I worked at a newspaper a long time ago, the local style guide dictated that an obituary written on anyone under the age of 70 included the cause of death whenever possible, as most people would be curious of what caused this person’s too-soon demise. I found an older edition of the style guide, which required the COD for those older than 60. Several of us surmised that our boss changed it when he got older, as he didn’t want to be in the “acceptable to be dead” demographic.)

(Second side note: I have told Amy that when I die, however I die, she needs to include the cause of death in my obituary. I don’t care if I died breaking my neck by falling off the couch trying to kiss my own butt as part of a TikTok challenge. If it mattered enough for me to die while doing it, tell people. I don’t need folks speculating…)

In the case of larger investigative stories, holes can unintentionally undermine the credibility of sources. When something is missing and readers have questions, they can become suspicious of the entire story.

Case in point: The Kansas City Star dropped a bombshell story of a former KU football player who stated that several of his former teammates harassed and threatened him and his family. The allegations included a teammate loosening the lug nuts of one of his car’s tires, teammates bursting into his apartment to threaten his family and the athletic department trying to buy his silence to the tune of $50,000.

The story mentions four players, but never names them.

I spent half the story wondering who these former KU football players were.

I spent the other half of the story why, if these allegations were credible, the paper didn’t name these dudes who attacked and threatened this kid.

Neither question got answered in the text, leading me to wonder more about the kid making the allegations and the author of the piece than anything else.

Filling in holes like this can allow the readers to make up their own minds about the credibility of sources, the seriousness of a situation and a dozen other things. However, when they are left hanging, they can’t exercise proper judgment.

I recall reading a story more than a dozen years ago about a small-town beef between a mayor and a city administrator over something the mayor had said. The administrator called it something like “the most offensive slur I have ever heard” while the mayor said it was something like “just a plain-folks saying that was being misinterpreted.”

I read the whole story, waiting to see what was said. The writer didn’t include it, didn’t clue me in on what it might be (a racial slur, a demeaning phrase describing people with disabilities, a sexist remark) and also didn’t tell me why that wasn’t included.

The fact I remember this, while I can’t remember what I had for lunch yesterday, clearly demonstrates that holes can stick with a reader for quite some time.

Here are a few things you can do to find and fill holes that will have your readers thanking you:

CONVERSE WITH THE READER AS YOU WRITE: Journalism has long had a tradition of filling in 5W’s and 1H or checking off news values and considering the job done. Those elements still have value, but we really should be spending more time focusing on the needs of the audience.

After all, when those tenets were crafted, journalists usually knew their audiences intimately and the number of sources of information were far more limited than they are now. Audience-centricity was baked into the process back then and people couldn’t just hop on the internet and find answers to their questions elsewhere.

A good way to make sure that you’re working for the audience is to imagine a conversation with the readers when you are writing. You tell them the most important thing you can and then follow the thread of how you imagine that conversation will go:

You: Hey, your mom called. There was a fire at your house around 2 a.m.

Reader: OH NO! Is everyone OK?

You: No one got hurt because the smoke detector woke them up and they got out right away.

Reader: How bad was the fire?

You: The house is a total loss. Firefighters say more than $200,000 in damage.

Reader: How did this happen?

You: The water heater in the basement got a short circuit and started some oily rags on fire…

When you’re done going through the process, see if what you’ve written does what it needs to or if there are holes. Also, you can review the ordering of your content to see if it follows the pattern of what you think they’ll want to know first. This helps you avoid starting the story with “The Berlin Fire Department, assisted by volunteer firefighters from the town of Aurora, responded to a report of a fire at 111 S. Main St. around 2 a.m. Sunday…”

IF YOU GIVE THE READERS DIRECTIONS, MAKE SURE THEY CAN FOLLOW THEM: A number of stories will tell people to do something or avoid something or respond to something. These stories become problematic when people aren’t told how to do these things.

Back when the illness we were all freaking out about was the Swine Flu (H1N1), a local daycare had an outbreak and had to shut down. The people at the daycare told parents to watch their kids carefully for symptoms of the illness. In fact, the story on the outbreak mentioned this important activity at least three times in six paragraphs.

The problem? The story never said what the symptoms were, so that wasn’t really helpful at all.

A similar story I remember reading was back when Zoe was about 4 and she really had an interest in Santa. The local paper reported that breakfast with Santa, which was in danger of being cancelled, had been green-lit, thanks to a generous donor. The whole story talked about how kids were going to have breakfast with Santa and that it was so great we didn’t lose breakfast with Santa and how important breakfast with Santa was.

The story never once mentioned when and where the event was taking place. Did the writer expect parents to wander the streets of Omro, looking for a fat guy in a red suit?

In the digital age, we can, obviously, look up things like H1N1 symptoms or local events on a city website, but that’s not the point. If we’re supposed to inform readers about important things, we need to go all the way. Saying, “Well, they can look it up” is akin to listing Chicken Kiev on the menu at a nice restaurant, and then serving patrons bunch of raw ingredients and a recipe card.

IF YOU CAN’T (OR WON’T) FILL THE HOLE, ACKNOWLEDGE IT: Not all holes in stories come from poor writing and reporting. In some cases, information isn’t available. In other cases, a publication decides to err on the side of caution while reporting. Even more, the publication might have a policy that prohibits the publication of certain content.

In those cases, you’re going to leave a hole. When you do, explain what’s going on so your readers can follow along:

“At the family’s request, the name of the MegaJackpot winner will not be released.”

“The cause of death has not been determined, the medical examiner stated.”

“In accordance with the Daily Tattler’s policies, stories do not name assault victims and instead provide a first-name-only pseudonym.”

Explaining WHY the paper wasn’t naming names could have been really helpful Kansas City Star story:

“Due to the lack of supporting legal documents/At the request of the paper’s legal team/Because we believed the kid enough to run the story, but not enough to risk a libel suit, The Kansas City Star is not naming the four players accused of harassing Caperton Humphrey…”

At that point, I could figure out if this was a case of “The lawyers won’t let us, even though we have the goods” or a case of “This story’s hanging by a thread anyway, so let’s not make it collapse.” Knowing which way the wind is blowing on this story would not only satisfy my own curiosity, but it would also make me feel more or less willing to share it on my social media.

In the end, make sure you’re giving the readers the most complete picture possible, even if that means explaining why that picture is incomplete.

Dealing with interview subjects and memory lapses in telling your stories (A Throwback Post)

In discussing interviewing today in class, a student asked me a question that should bother more folks than it probably does:

“What if a source is wrong about something, but it’s not a big factual thing you can check? What do you do?”

It’s a good question, in that I’m sure I’ve told the same story 10,001 times to various classes with variations on a theme. In some cases, I’m often wondering if I’m accurately remembering the car I was driving when I went to the scene of a shooting, the editor who told me to “check on that fatality” that turned out not to be dead or a dozen other things that pretty much anybody involved might remember in some other way, but in no way does a big book of facts help settle the issue.

Case in point: This Christmas, I was at a family gathering where the time I somehow volunteered my dad to be a grade school soccer coach came up. The story was that Dad agreed to go to a meeting where this whole thing would be discussed and he then agreed to coach with a bunch of other dads.

The memory I had was of Dad putting on his nice brown suit to go to this meeting, where it turned out all the other dads were told that they’d be playing the game a bit. So my dad, being the awesome guy he is/was, ended up playing a bit in his dressed up clothes. To me, that story was burned in my head, as I remembered him coming home sweaty and carrying his coat. It also was a great touchstone for me about how much Dad loved me, in that he’s out there banging around a soccer ball in his good suit.

Dad looked at me and said, “That never happened.”

I explained my memory about it and said, “I know it happened because of (XYZ).”

He said, “No, that never happened that way. I never played soccer in a suit. I don’t know where you’re getting that from…”

We both immediately turned to Mom as the arbiter, and she couldn’t remember any of this, so for the rest of the night, I kept thinking, “I know I’m right” and I’m sure my Dad thought the same thing, too.

The point is, not everyone remembers everything the right way, so what happens when you’re supposed to tell stories that revolve around facts and not everyone agrees with what those are?

Here’s a look at how to help work through that issue:

 

How to avoid letting a source’s memory lapses or outright lies destroy your stories

I’ve made a point of telling anyone who will listen that if they need ANYTHING from me in terms of content to help their students or their student newsrooms, all they have to do is ask. Thus, the following request came from a fellow journalism teacher:

Do you have any great lessons or content on how to analyze if a source, esp a source for a profile, is lying or misrepresenting information (either purposefully or due to memory erosion)?

It’s difficult to know for sure when someone is lying or if there are memory gaps that make for some problematic moments within the story you want to tell. As I’ve often told folks in my classes, it’s not always about being perfectly successful in your efforts when it comes to something like this, but rather avoiding the things that can really screw you over that matters most.

With that said, here are a few things beginning reporters can do to mitigate disaster when dealing with a source that might not have the facts 100% perfect:

GET A SENSE OF THE SOURCE: One of the primary reasons I tell students they need to conduct interviews in person is so they can capture more observational elements to add color and feel to their pieces. A good side benefit of being in person is you can get the vibe of the source and decide how much you really want to trust them.

Some sources are great at hyping themselves up like they’re trying to sell you the Bass-O-Matic ’76. Others do some great “humblebrag” stuff that really can sound like they’re important and vaguely decent people. In spending time with these people, you can find out who is likely worth trusting and who you can’t trust any further than you’d trust a pyromaniac at a gas station.

The one thing to understand is that there is a crucial difference between people who are full of crap and people who literally have lost track of things over time. Honestly, I have told a number of stories over and over again to the point that I’m not sure if they’re perfectly accurate, slightly altered or complete BS. (I am grateful, however, that I found support for the famous “Olde Un Theatre” robbery and the “Mraz, where’s Mrefund?” headline.)

I had one student who SWORE she wrote an obituary that had a particularly awkward headline on it. I found the piece, with the headline she described, and it wasn’t her byline. Maybe she wrote the headline, or edited the piece or something else, but it wasn’t her byline. This is why it’s important to fact check basically everything when it comes to people telling you stuff that you plan to use in your work.

Once you get that vibe, you can do more work with the questions you have and the level of insistence you enact when dealing with your questions.

IN GOD WE TRUST, ALL OTHERS MUST PAY CASH: Even in profiles, there is a benefit to becoming what I call a “non-denominational skeptic” about the information you received. Whether you like the source or you wouldn’t believe them if they came into your house, soaking wet, and told you, “It’s raining out there,” apply a similar level of rigor to your questioning. This is particularly important when it comes to things you really plan to focus on as part of your story.

Let’s say you’re doing a profile on a business person who turned his life around after a rather rough patch in his 20s and now helps ex-convicts find work. You likely are going to ask what was the turning point that got this guy on the right path, and here’s the answer you get:

“I wasn’t a good person back then. I was arrested for a series of burglaries back in ’85 around the Cleveland area. I was supposed to get 6 years, but the judge gave me 12 and shipped me off to Folsom prison, way across the country. Being that far from home, in a prison like that, well, it changes a man. About 50 prisoners were killed while I was there for those 12 years and I always thought I’d be one. I told God, ‘If I ever get out of here alive, I’ll make my life right for whoever else gets out of here.’”

Sounds compelling and amazing. Now, how much of that is stuff you NEED to check? A goodly amount:

  • Check arrest records from “the Cleveland area” in 1985 and find out if this guy was ever arrested.
  • Check court records to find out if he did get sentenced to 12 years.
  • Check prison records to find out if he went to prison, let alone Folsom
  • Check prison records (and others) to find out if 50 people REALLY got killed out there from about 1985 to 1997.

This is just smart reporting and it will help you fill in some of the key details about the source’s live. Also, the more of this you can verify, the better off you are. The less you can verify, the less you should trust this source.

Clearly, you can’t verify if he “wasn’t a good person” or if he had a conversation with God. (“Hello, St. Peter? Yes, this is Vince Filak with the Dynamics of Writing blog. Is God there? I need to confirm a conversation He had back in 1985 or so…”) But you can check out enough stuff to feel like you’re not getting fed a line.

TRUST, BUT VERIFY: Another key way to poke back at people is to show interest and engagement with their stories while offering them ways to help verify this information for you.

If you’re interviewing someone and they say, “I was amazed when I received my Silver Star for my tour in Vietnam, but I really was just doing the same job as everybody else…” you could check a database when you get done with the interview. However, you could also try this approach during the interview:

“That is truly incredible! Could you show me the medal? I’d love to see it!”

or

“Do you have any pictures of the ceremony? My editor would love to put something visual with the story!”

If the answer is yes, you’re in decent shape. If the answer is a dodge or something like, “Nah, I threw it away.” then you are probably going to want to push back a bit more with stuff like, “So where was the incident that took place that got you considered for the honor?” or “I would love to talk to anyone who was in your platoon at the time for more on this…”

In other words, you’re giving the person an opportunity to verify this stuff for you. If they can’t or won’t, tread cautiously.

WEIGH COST VERSUS VALUE: Journalism in a lot of ways is like catching sand in a sieve. You’re never going to catch everything, but you want to make sure you don’t lose too much of the small stuff or any of the big stuff. To that end, you want to weigh the cost versus value of the amount of work you’re doing on any particular fact-finding dig.

Let’s say you’ve got a source that was paralyzed from the waist down during a car accident in high school. After that, he went into a deep depression, but found God and now goes on speaking tours throughout the country to explain how to overcome obstacles in life. The source tells you this:

“I was driving a 1979 Ford Thunderbird with this great V-8 351 Cleveland in it when I had the accident. The truck that hit me mangled that car like you wouldn’t believe. I honestly feel that if I had been driving something smaller, I’d be dead.”

The guy shows you a picture of the wreck, so you can see what happened to the car. He’s clearly paralyzed or has been faking it well for decades. The opinion is his that he might have died in a Toyota Camry. is it really important to fact check whether that car had the 351 Cleveland engine in it or if it might have had a 302 or a 351 Windsor? Probably not.

Look at what matters most and make sure those things are solid. The random fringe stuff can be checked if you have time and if it’s easy. However, it’s not going to behoove you to go plowing through thousands of DOT and Ford Factory Sheets to figure out what engine landed in what car in a case like this.

RESEARCH BEFORE, FACT CHECK AFTER: The goal of quality research in advance of talking to a source is to make sure you ask good questions and that you don’t get turned around if the source tries to BS you. The goal of a quality fact check is to make sure what the source told you makes sense before you publish the piece.

You then can decide to what degree you want to keep certain bits of information and what degree you feel the need to actively fact check with in a story. Ted Bridis, a fellow journalism prof, shared this example with a bunch of us to outline the ways in which a “personal tale” can have enough bullcrap in it to fertilize the back 40 acres. The writer of the piece literally takes each element that this source outlines as “fact” and checks it out with people after the fact to show what is clearly not true and why it matters.

If you ask the right questions, you’ll find that many sources will try to snow you less, as it’s clear you aren’t coming to them fresh off a turnip truck. However, there are still people out there who will try to convince you that they were the one who convinced Lin-Manuel Miranda to go with Hamilton instead of “Aaron Burr: The Death Metal Musical!”

That’s where the fact check really comes in.

FIND OTHER PEOPLE TO HELP: I remember certain things about my childhood that might or might not be true. Some of them, Mom or Dad might have an angle on (and judging by how we kept pretty much everything I ever did in the file cabinet in my folks’ back room at the house, we might actually have physical proof of that thing).

REPORTER: “Hey, I was talking to your mom and she said you never scored a basket in your fifth-grade season. She still has all the box scores. You did almost foul out of nine games, thought.”
ME: “I’ll be darned. I swear I hit a basket at least once. Anyway, I’m sure that foul out thing is right, as I played basketball like Danny from ‘Grease’ that year…”

If you can get verification from people who would likely know, it’s probably a safe bet you can go with that information. If you can’t or the information seems to contradict, go back to the original source for verification:

REPORTER: “Hey, I was talking to your mom and she said she thinks that story about Mrs. Schutten screaming at your class was from fifth grade, not third grade. She said the woman taught you in both grades. I just wanted to know if you’re sure on what you told me.”
ME: “Oh, yeah… I forgot that she got us twice… After I had Sr. Kenneth in fourth grade, the beatings we all took from that nun basically scrambled my memory for some things…  Mom’s probably right, then.”

The goal of asking other people for things is to help solidify things that are important to telling your story. In some cases, you’ll have conflicting reports from key sources and it’s up to you to determine who you believe and how important those conflicting elements are.

A great example of this is in the book “Loose Balls” by Terry Pluto, where he outlines the wild life of the old American Basketball Association. He tells this one story about Marvin “Bad News” Barnes and how he missed a team flight to Norfolk, where Barnes and the Spirits of St. Louis were supposed to play the Virginia Squires.

Barnes blows off the flight and figures he’ll catch a later one, but it turns out he missed the last commercial flight to Norfolk. So he chartered a plane (something unheard of at the time) and got down there at the last minute. He shows up to the locker room with like 10 minutes to go before game time wearing a full-length fur coat, carrying a couple bags of McDonald’s burgers and a big smile. He opens his coat to reveal his uniform like he was changing from Clark Kent to Superman and declares, “Have no fear, BB (his nickname) is here.”

The story was verified by a number of people who all told essentially the same story. However, people deviated on one detail. During the game, the pilot supposedly showed up in the team huddle and demanded to be paid for the flight, so someone had to run back to the locker room and get Marvin’s checkbook so he could write the guy a check. The amount of the check varied widely from about $700 to more than $1,500, depending on who told it.

Pluto recognizes that the story perfectly captures the insanity that was Marvin Barnes and this team of weirdos. He knows that it is mostly true and pretty solid in its confirmation. He also knows people want to know what it cost to do this little stunt and that he doesn’t have the goods. He acknowledges that by including that information and the variations in his chapter. Something like that is easy enough to do if you have a few inconsistencies that don’t undermine the larger truth you’re trying to convey.

THE DUTY TO REPORT VERSUS THE DUTY TO PUBLISH: No matter how much effort a reporter puts into a story, there is never a guarantee that the story is absolutely right. Mistakes happen, memories fade, BS intrudes and more. The goal is to try to put forth the best version of reality, regardless of how difficult that is.

This is where we separate the duty to report and the duty to publish. As journalists, we need to ask questions and poke at facts to figure out what happened and why our readers should care. Not every effort we make in that realm will give us the results we feel comfortable with. To that end, we have to be OK with the decision not to publish something if we’re not 100% certain on the issue.

It’s better to have something missing or come up a little thin in a story than it is to publish something that is flat-out wrong.

A great example of this is an article Bethany McLean, a financial journalist, wrote in 2001 about Enron. The company basically had stock that just kept going up and up and up for no real reason and the company big wigs couldn’t explain to her in any meaningful way how money moved through the company. She knew something wasn’t right, but she wasn’t 100% sure of what it was.

 

In several interviews, she noted that there were several partnerships that were doing deals with Enron that appeared to be owned or operated by Enron executive Andy Fastow. She saw them disclosed, but she never mentioned them in her article. In the documentary, “The Smartest Guys in the Room,” she explained:

“There were these partnerships that were run by Andy Fastow that were doing business with Enron and they were disclosed in the company’s financial statements, but I didn’t mention them in the story because I thought, ‘Well, the accountants and the board of directors have said this is OK so I must be crazy to think there’s anything wrong with this.’ The story I ran was actually pretty meek. The title was “Is Enron Overpriced?” (because) in the end, I couldn’t prove that it was anything more than an overvalued stock and I was probably too naive to suspect there was anything more than that.”

She realized she had the duty to dig in hard on this. When she couldn’t make it work perfectly on the first pass, she understood that she didn’t want to screw this up, so she went with what she could prove.

As it turned out, the partnerships were a large component of a major financial fraud and the company was a house of cards, things McLean and others found out after she put out that first article. However, at the time, she couldn’t go beyond what she had, so she stuck to what she could prove and lived to fight another day.