Cliffhanger questions are for “Game of Thrones,” not journalism

The goal of good writing is to make sure you answer the questions your readers have. At the very least, you don’t want to create questions and then leave them unanswered. CNN’s report on the latest poling numbers for President Trump does exactly that:

Washington (CNN) Only 36% of Americans approve of President Donald Trump’s performance in the Oval Office, a new Washington Post/ABC News poll has found.

That gives Trump the lowest approval rating at the six-month mark of any president in 70 years, ABC News reports.

As the story goes on, I kept waiting for the answer of, “Why 70 years ago?” Did they only start doing polling like this 70 years ago? Was there a guttural level of unique hatred for Truman or Eisenhower at one of their six-month marks? How close was the closest guy to this number for Trump? Or as Sunshine would say:

I kept reading and kept looking, but no dice. As the story wore on, CNN seemed less interested in answering the questions I had about that record-breaking low and more interested in pelting me with as many numbers as possible. It was like CNN kept loading up a bratzooka with percentages and firing them into the story:

In the end, I went elsewhere to find the answers, namely the ABC story CNN references. To be fair to CNN, the video did cover some of the items I wanted to know, but as a journalist you a) can’t assume the audience is going to look at the video and the text, even if you set it to autoplay and b) you don’t want to force readers to look elsewhere for answers.

This is especially true if it’s your fault they have the questions in the first place.

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